Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
How to fix error Unable to find a matching line for sublist apply with key: [doc,line] and value
Hi,
We have a problem when syncing a payment from Zuora to Netsuite which use the Zuora connector for Netsuite.
Warning received from NetSuite for record "P-00038556": (Error Received during Netsuite Update Code: USER_ERROR Type: ERROR Message: Unable to find a matching line for sublist apply with key: [doc,line] and value: [6714479,null]. )
Its invoice is INV00160356
I ask the Zuora support team and they reply:
-----------
The Error, "Unable to find a matching line for sublist apply with key: [doc,line]" means NetSuite could not find the Invoice transaction on NetSuite side when applying those Payments to.
This Error occurs when you try to create a payment for an invoice that already has an Invoice:Paid In Full transaction status in Netsuite.