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Create workflow to add an item when a specific sales order form is used

in Ask A Guru 7 comments

Hi I am currently a NetSuite Employee and am helping out a customer.

They need a specific item to be added when a specific sales order form is selected.

When they enter a Sales Order, they have 2 forms that can be used.

When form 2 is used they want it to automatically add an item.

How can I build out this workflow? Does NetSuite have the capability of doing this?

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