Discussions

Upcoming Events

SuiteConnect Chicago | Convene Willis Tower
Join this complimentary one-day event—full of ideas, connections, and insights—and discover how AI can supercharge your business. When you push boundaries, there are no limits to what you can achieve.
Virtual Event: What's New with the SuiteCloud Platform in NetSuite 2026 Release 1
Webinar: What's New with the SuiteCloud Platform in NetSuite 2026 Release 1 Wednesday, March 4, 2026 10:00 a.m.–11:00 a.m. PST Register Now Expanded REST APIs and Next-Generation AI Extensibility NetSuite 2026 Release 1 brings major advances in AI-native platform capabilities, enhanced REST web services, and new…
Virtual Event: Streamline Invoice Processing with AI-Powered Automation
Digitize invoices, automate matching and approvals. Thursday, March 7, 2024, 11:00 – 11:30 a.m. PST Manually processing vendor invoices is a time-consuming, labor-intensive, and error-prone process. Automating the entire invoice capture, matching, and approval process eliminates manual data entry and tedious tasks like…
Using NetSuite Bank Reconciliation for Nonprofits
Social Impact Workshop: Using NetSuite Bank Reconciliation for NonprofitsTuesday, March 3, 2026 2:00 p.m.–3:00 p.m. CST Follow Up Workshop: Tuesday, March 10, 2026 2:00 p.m.–3:00 p.m. CDT Understand how to connect NetSuite financials and bank balances Nonprofits can join us to learn about recent changes to the Bank…
SuiteConnect 2026 Melbourne | The Ritz-Carlton, Melbourne
Push further, innovate smarter at SuiteConnect Melbourne No Limits. Just possibilities. Join this complimentary one-day event—full of ideas, connections, and insights—and discover how AI can supercharge your business. When you push boundaries, there are no limits to what you can achieve.

Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

email case capture

Status filters

End of Support for DigiCert G1 in NetSuite

Announcement Closed Robert Nedelkow-Oracle 7 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Mar 3, 2026 2:17PM Announcements
End of Support for DigiCert G1 in NetSuite

Announcement Closed Robert Nedelkow-Oracle 42 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Feb 5, 2026 1:48PM Announcements
End of Support for DigiCert G1 in NetSuite

Announcement Closed Robert Nedelkow-Oracle 33 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jan 27, 2026 7:52PM Announcements
End of Support for DigiCert G1

Open User_V05N1 34 views 4 comments 0 reactions Most recent by Alex Joves -Oracle Jan 13, 2026 2:51PMAsk A Guru
End of Support for DigiCert G1 in NetSuite

Announcement Closed Robert Nedelkow-Oracle 91 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jan 5, 2026 6:28PM Announcements
End of Support for DigiCert G1 in NetSuite

Closed Robert Nedelkow-Oracle 21 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Dec 8, 2025 2:09PM Announcements
End of NetSuite Support for DigiCert G1

Closed Robert Nedelkow-Oracle 131 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Nov 10, 2025 2:17PM Announcements
End of Support for DigiCert G1

Closed Robert Nedelkow-Oracle 11 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Sep 24, 2025 12:58PM Announcements
End of Support for DigiCert G1

Closed Robert Nedelkow-Oracle 166 views 0 comments 1 reaction Started by Robert Nedelkow-Oracle Sep 16, 2025 12:57PM Announcements
New to NetSuite | The Case was Assigned to Anonymous via Email Case Capture

Closed Michelle Jabanes-Oracle 1 view 0 comments 0 reactions Started by Michelle Jabanes-Oracle Oct 25, 2023 2:59PM CRM (Customer Relationship Management)
How to open a case automatically when customer send email to support@mydomain.com?

Accepted Answer Amjad Kasem 53 views 10 comments 0 reactions Most recent by Michelle Jabanes-Oracle Nov 22, 2022 10:08PMAsk A Guru
Email Case Capture-Extracting Subject Line from Incoming Message

Accepted Answer Vernita 1 view 3 comments 0 reactions Most recent by Kristoffer Viray-Oracle May 27, 2022 5:26AMAsk A Guru
Is it possible to route email from webforms / inbound external email to Netsuite's ticketing system?

Accepted Answer Closed User_PUXOS 21 views 6 comments 0 reactions Most recent by Michelle Jabanes-Oracle Jan 25, 2022 4:59PMCRM
Associating emails with the correct cases.

Accepted Answer Closed User_USNDV 21 views 8 comments 0 reactions Most recent by User_USNDV Dec 23, 2021 7:41PMSuiteCloud / Customization
Email case capture: identify words and populate field

Open Closed Vernita 31 views 7 comments 0 reactions Most recent by [Deleted User] Dec 15, 2021 7:52PMAsk A Guru
Support Case automatic case issue assignment

Open Closed Vernita 31 views 8 comments 0 reactions Most recent by Jack Daryl Espiel-Oracle Nov 22, 2021 9:57PMAsk A Guru
Reminder: 72-hour Test Window Scheduled for Data Center-Specific Email Domains

Closed Robert Nedelkow-Oracle 1 view 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jul 9, 2021 9:38PM Announcements
Reminder: Support for Data Center-Specific Email Domains is Ending in Sandbox Accounts

Closed Robert Nedelkow-Oracle 1 view 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jun 11, 2021 7:17PM Announcements
Abuse: Malicious Spam emails creating cases in my NetSuite account

Accepted Answer Closed CDuf 81 views 4 comments 0 reactions Most recent by Michelle Jabanes-Oracle Dec 16, 2020 8:32PMGeneral

email case capture

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders

email case capture

Discussion List

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders