Nick Horowitz Green Ribbon

This sounds like a custom tab that holds custom records, and the custom records contain a URL link to the download URL. Does that sound like what you want. Does each customer get their own specific download file, or are the download files the same for everyone? In other words, are the download files one-to-many (i.e., many…

Good luck trying to re-create all the transaction linkages---it's impossible!!! Another alternative may be to subscribe to the ODBC service, which gives you full access to all the SQL tables (including transaction linkages). You can add the ODBC option during the last couple months of your NS subscription and only pay for…

DF, you have to set the fields that NS will analyze for matches. CustomerID is obviously no good since it's unique. And the Name is not really all that helpful either, because of spelling differences. ALL the fields you select to be analyzed have to match for it to be considered a dupe. The matching is literal every…

This sounds like it may be a bug, so I would open a ticket. But as a work-around you could add your accountant's IP address to your company's list of allowed IP addresses. See if that at least solves your immediate problem. Yes I agree that customers and vendors will come from many different IP addresses and thus shouldn't…

Well, I searched all 30 of the ERP:Financial enhancements on file in support center and could not find it. So I guess we need open a new one. Let us know the # here and I'll go vote for it. Basically we want a popup warning in the UI and/or a hard block when the date on a transaction = a period that has not yet been…

Hi Linda. This is a perpetual problem that I've begged NS to add some type of warning so that your clerks don't blindly start keying transactions on Jan 2nd, only to find out later that you forgot to open the Jan 2010 accounting period, so NS puts them in the latest open period--which is Dec 2009!! Unfortunately the only…

You can use a script to do it. It is very easy when you have only 1 transaction type. This is a script I used to modify Department, but the principle is the same. You can easily modify it to edit the Accounting Period for the one tran type of Cash Sales. See Post #7 here for script:…

Yes, that is the flip side of the AVS dilemma. If you have your gateway deny mismatched AVS, then the web order will not go thru unless the AVS matches. A lot of web merchants will have the website accept the order, but then have their backend staff make a phone call to the cardholder to verify the AVS before they ship the…

My pleasure.

This is controlled by your gateway. Under V/MC rules, a mismatched AVS does NOT result in a decline. Instead it is up to the merchant's business decision whether or not to ship the product in the face of an AVS mismatch. However, all the gateways will offer you a value-add service to return a decline in the event of an AVS…

Here's the Visa Guide for E-Commerce Merchants: http://usa.visa.com/download/merchants/visa_risk_management_guide_ecommerce.pdf

Hi Erik. Are you also using PayPal as your acquirer, or is Payflow routing your transactions to your bank acquirer? If you are using PayPal as your acquirer, I think they have a really short 3 day window permitted between auth and settlement. So if you try to settle a preauth more than 3 days later, it is rejected. You…

And 12 mismatched AVS's on the same cardholder should be a red flag warning that it is probably fraud. No cardholder is that stupid! That's the purpose of AVS because the thieves want the stuff shipped to their address or PO Box, not to the cardholder's real address.

Well sort of both. The system role for "Administrator" has access to all functions including the delete all data. Then there are some other system roles that are close to admin but not quite, for example "System Administrator", so you could probably use one of those to eliminate access to the delete all data. Also with the…

Mine is not that the mapping box in beyond the bottom margin of the screen. Rather mine is that the flash dialog box literally gets chopped in half. Even the welcome dialog that pops up at the begining of the CSV wizard where you can check don't show me this again...the right half disappears and I cannot even click the…

Steve, did you try Firefox or Chrome browsers instead of IE? I get this only in IE8. But Firefox works fine for me.

You realize if one NetSuite customer out of 8000 customers sends an email to one of these spamtrap addresses, then ALL NetSuite customers get impacted by the blacklist!!!! In other words, 1 dumb customer spoils it for everyone else!! So there is one offending NS customer that is sending email to this spamtrap address. If…

How did that happen. That should never happen. You need to make sure that permission to delete all data is restricted to just 1 administrator and the administrator knows what he/she is doing!!!

Yes Steve I get this problem too in IE!! I've opened a ticket with support and they could not reproduce the problem!! So I am glad you are having same problem. Have them reference my case # 954788 The work-around is to use Firefox. However you cannot open support tickets online thru Firefox. So you have to use IE to open…

I would open a ticket with support and let them pursue it.

One of the things you can do is add a record to your domain name's DNS which tells the world that email with your domain in the address is being sent from server's with NetSuite's IP addresses and that is okay and not spam. It's called an SPF record. Read more about it here:…

Jim was saying that there is an option in report options to display zeros, or not. Maybe that setting got toggled.

Or if you have the ODBC feature in your NS account, you can use the db copy wizard in your SQL Server admin panel and copy all the tables from Oracle over to your SQL database using ODBC. We did this with MSSQLServer and it worked great. However, not all fields and tables are exposed via ODBC so it is still < 100%. But at…

Mike, you know I just did a training for a large OneWorld account with an Australia subsidiary, last week 3 days after the upgrade to 2009.2. During the training we were using the Email button on an Estimate to email the Estimate with an attachment to the sales rep's email address. Several of them did NOT arrive at the…

There is A LOT of data that NetSuite sends down to the browser and it is subject to glitches in the internet transmission, so an occassional error on the page is expected. Make sure you are waiting until the page is completely loaded in the browser before you start anything. That means to look at the status comment in the…

Are you using IE or Firefox? If so, you may want to try a hard re-load of the page to make sure it is not reusing anything from a cache. The key for a hard page re-load is: CTRL-F5 I don't know the equivalent for a Mac/Safari

YES, on the Sales Order, on the right-side (sometimes scrolls off screen), there is a "Closed" column. Checking the "Closed" checkbox on the line will close just that line. (And of course there is the "Close" button that will close all remaining open lines in one fell swoop).

Yup. Shipping Carrier is "UPS" or "More" (which is everyone else). This is because UPS will not permit any other carrier to be displayed alongside their shipping services.

$3 is way too cheap for anything UPS, so that is definately an error. The dimensional weight problem the other posted is describing can bite you in the butt I agree, but that is not the problem here. I used to own a UPS Store and I can tell you nothing with UPS is as cheap as $3.00, especially now with the fuel surcharges.…

Paul I'm not sure what the problem is here. You have not explained it very well. Also what country are you in? For your words it sounds like you are not American/US based. Back to your example of the 25 fluorescent tubes. Is your problem that you need to know how to decided between: (A) fullfill the 2 now and have 23…