Nick Horowitz Green Ribbon

Yes the Skype add on scans ALL web pages in IE and hyperlinks anything that looks like a phone number.

Paul I am confused. Just do an Item Fullfillment for the partial amount, and then you'll get another pick ticket floating around until you fullfill the remainder. That is, you decide what lines you want to fullfill and just fullfill those lines. Put those on the Item Fullfillment and then NS will keep track of what is…

Have you ruled-out that your spam filter is not discarding the emails? Since NetSuite sends those emails from their IP address but with your domain name on it, a lot of spam filters think this is a spoofed email and will trap it. There are 2 protocols out there where you can add records to your DNS record to let the world…

NetSuite, is this a design flaw?...that drop-ship PO's are assumed to be tax-exempt? Because as this use case demonstrates, that is not always the case. The state sales tax authorities are nazi's when it comes to drop-ships and they often force the drop-shipper to collect sales tax. Scenario The NetSuite company is in…

Yes, I get the drop-down arrow icon repeated across the entire field obfuscating the text underneath it.

Also, doesn't NS automatically change marketing status to opt-out for any bounced email addresses automatically? The invalid address would have bounced thus triggering NS to opt them out?

Or better yet, export the bad emails to Excel. Fix them with a combination of manual and formulas, then re-import them with Update and it will fix the records for you. You would want to write a formula in Excel to remove any spaces inside the address, check to make sure there is an '@' sign, and also a "." in the last few…

Thanks for the instructions, refurbups, very helpful for everyone!

Take the error list and go fix them so they will be valid next time!

In your TAPI driver settings in Windows, you have to define the dialing sequences for local numbers, long distance numbers, internation numbers, etc. For example some areas have 10-digit dialing and must dial all 10 digits even for local calls in the same area code. So this is configurable. We have our TAPI working with…

You need location in BOTH the header and line level. If you have the option of Allow Per-Line Locations on or Multi Location Inventory on, then you have to go customize the Invoice form (and every other tran type form) and turn the Location in the header back on so you can pick a location on the UI. This is the work-around…

Can't you just create a net new Inventory item and use that denovo item record instead?

Ian, not sure exactly what you need here, since you say "import" but then also "customer entry form". Are you importing via CSV? If so, the parent must be imported first in your file (the parent must exist already in the database, before a child can reference it). So, the order of rows in your CSV file would be like this:…

We've used efax/j2 for many years outside of NetSuite and are very happy with it. efax DOES send confirms back to the email address that was used to send the email to efax in the first place. The problem is that NS has a retarded integration. What NetSuite should have done, is use the employee's email address as the from:…

Well, one big problem with software development processes, is that if the behavior is operating "as designed" then it is NOT a bug, but rather an enhancement. This is the case where the product manager screwed-up and designed the thing wrong in the first place, but the programmer's coded the code exactly perfect to obey…

That's weird! My PN Ref field shows just fine on the Cash Sale. Is your PN Ref not showing on the CS ever, or just on the 2nd CS after you've already used the PN Ref on a 1st CS?

That's weird. Ok I did some testing and they have changed the behavior in the latest 2008.1 release. In previous releases, the P/N Ref and Auth Code and CSC and AVS fields all showed on the Cash Sale and they were copied over from the SO, and you could delete those fields on the CS and thereby force a brand new Sale to be…

Both drop-downs worked fine for me. IE 6 on WinXPProSP2

Try CTRL-F5 in IE to force a re-load of all the Javascript from the server. Sometimes IE will cache the Javascript from the previous NS version, and then after NS upgrades, IE is using the wrong Javascript from the previous version stuck in its cache.

Linda, if you are using Sales Orders, you can set NS so that the Sales Orders do a pre-auth, i.e., NS goes out to the gateway and obtains an authorization only. If the auth is granted, then you know the card is good. Then you fullfill and bill to Cash Sale. The Cash Sale piggybacks using the preauth from the SO and then…

Steve, I have Multi-Location Inventory ON. Once you turn-on Multi-Location inventory, the Allow Per-Line Location is automatically locked ON and that option is completely removed from the Account Preferences so you can't even shut it off. Remember, NS uses Location for 2 different (and conflicting) purposes: (1) Where was…

NS made some changes that let you have the Location, Dept, and Class fields on both the header and the line items. They did this thru the forms module. So, you may need to check your form to make sure the line-level location field is not locked on the form configuaration.

My drop down is populated correctly.

Linda, did it fix the problem? I think maybe the data just got dirty from your merging dupes into a single record. Re-Editing the offenders will cause NS to re-run all the calculations which should correct itself.

No. It's calculated from the oldest invoice. You must have an open zero dollar invoice floating around which is still marked as open. You need run a saved search for all the invoices with status Open, then you can locate the offender. Edit the offender and void it or save it again, and that should cause an update to the…

It should. Make sure your PDF file isn't cached in IE cache (Acrobat will do this sometimes). Use CTRL-F5 to force a reload of the PDF file.

You can use a CSV import to do it. You can always use a CSV import as another way to achieve mass updates. It is just a little more work. Create a saved search of the customers you want to change. Make sure to include the InternalID of the customer in your search. Export that file to CSV. Then use the CSV import wizard.…

How does Credit Hold field work? Is it an automatic warning if the A/R Balance > Credit Limit? If so, can you just lower the credit limit and thereby trigger the Credit Hold flag? Or, can you update the Credit Hold field via CSV import? You can use CSV import as a back door method to achieve ad-hoc mass updates.

Can you use Direct List Editing to mass update that field?

Has anyone fiddled with the different fields of NS to see which one is used as the return address on shipping labels? For example: Try changing the "Ship To Attention" on Setup > Company Information. The online help says this is your company name used for UPS integration. And/or try fiddling with the Shipping Address tab…