Tom Dalton · Owner · Silver Medal

"The NS platform is a struggle to work with, but many work arounds later..." Ditto on that one

Really like the Menu on this... care to show how you did this? I know how to make those menus, but I don't want a menu that I must manually update with each back-office change to the category tree. Is there anyone out there with these types of mouse-over drop-down menus that is building them dynamically so that the NS…

Chris, Don't you have to manually populate those "roll over" category menu's on the left side? Last time I check there was no dynamic solution. -T

Some web stores that only cost $19.99 per month (and will remain nameless) offer semi-WYSIWYG webstore design features. I think that at what we pay, it should be included. T

perhaps you should start an NetSuite annual awards, there's some pretty strong sites here I just hope that they take notes on all of the web-store design features that require countless hours of web programmer modifications. NetSuite can then make many of those features standard easy to configure. One example is the…

Excellent web sites.. Just curious how much some of you have spent on your 3rd party web design services.

I haven't heard anything about FarApp. Has anyone in this group used them? Their prices are very reasonable, but I want to hear from someone who used their service. T

Our site is signsdirect.com and I tried adding something to our cart and then clicking on the "calculate shipping" button. Everything cart related was taking very long (1 minute +) for page loads. The shipping calculation tool took even longer and came up with no shipping cost when it finally finished. Browsing the store…

I have been using the netsuite connector with channel advisor and i am now moving over to marketworks for multiple reasons you could give me a call at 718-705-7383 Ext 205 i will be able to explain the functionality of the 2 and the reason for the switch Hillel Zafir, Are you happy with marketworks? Thanks, Tom

I wonder if the PPC "Amazon Product Ads" has a higher ROI than selling on amazon and paying their 15% commission. http://www.amazon.com/Advertising/b?ie=UTF8&node=276241011

Do you sell for the same price as your regular NS webstore or do you add the Amazon fees to the cost of each item that you post on Amazon? If you do add extra to cover Amazon fees; can you automate the markup? I ask because our margins are so low that we would need to raise the cost of most things that we sell if we sold…

Yea, NS has been quiet in this group as of late. NS, can you tell us when your email will be fixed?

What is especially UNFORTUNATE about this case is that all of the people who read this thread and say "This isn't effecting me because I don't use GoDaddy" aren't realizing that it is affecting them because many of their customers may use GoDaddy hosted domains and email and they are NOT getting emails that are sent to…

Would NS post a list of all of their email IP addresses? GoDaddy also asked me to produce the list of IPs or a copy of a bounced email or else they can't help us. ...or NS, could you call GoDaddy at 480-505-8877 and ask them why your emails aren't going through.

If it is caused by GoDaddy, then they said they would need a copy of a bounced email from NetSuite to our email account. They said they could trace the problem by the information in that bounce. Unfortunately, I don't have that information. NS, can you proved the information from a bounced NS email that was sent to a…

We are still getting only about 10% of the emails. On the NS back-end we may show new sales orders # 1001 through 1011 and yet for our copies of the email confirmations ...we only have # 1005 and 1009. That was true up until 5pm CST. Tom

This morning NS called to say the problem was fixed. I informed them that it isn't fixed. She sent me another test email which never made it to us. Today we are getting about 1 in every 10 emails from NS. They say the problem is at GoDaddy. GoDaddy says "we can't help without all mail server IP addresses or a copy of a…

I started a thread on the same issue. The thread is called "I'm not getting NS order or FAX confirmation emails". Are you both using GoDaddy to host your email? I'm curious if it has anything to do with GoDaddy or if NS is completely at fault. I put a case in with NS. After testing with NS, we discovered that we CAN get…

My mistake. It had to be activated in the preferences. It defaults to "off". -Tom

This feature is mentioned in the v2008.1 release notes. I just tested in the v2008.1 beta and it wasn't there. Why isn't it in the v2008.1 Beta? I was using Firefox on a mac. When is it this feature coming out? -Tom

Looks like this request (Enhancement 65446) has the highest number of votes in the "enhancement category" titled "USABILITY - Dashboard & Interface". Hopefully that means that it is just a matter of time before they add it. GOOD new for mac users. New mac releases today (click "software update" within your mac OS and you…

Maybe NS could get that functionality with this... http://www.activsoftware.com/detail.cfm/id/5038 http://www.activsoftware.com/activedit5/example.cfm ...like I said...I don't know much about this ..except that I want that functionality back.

NS is 100% stable on my mac. It works great except for the missing features (like the one that this thread is about). NS never crashes FireFox. Are you using an intel mac and are you using firefox v2.0.0.6 ? Are you using mac OS version 10.4.10? T

NS, you could support one of your customers (Ephox) and make all mac users happy by looking into Andrew's product. -Tom

Thanks for the good news Luke! -Tom

Vicki, vote for Enhancement 65446 if you want that feature in NS. It is a handy feature and seems to only be controlled by a server plug-in. NS just picked a plug-in that is WINDOWS only. They could have just as easily used one of the other plug-ins that are available. Anyhow, add your name to the enhancement and they…

This post was started in 2006. Has there been any advancements in getting address verification in NetSuite without paying for third party services? We've been getting more UPS fees lately for missing suite numbers and incorrect zip codes and an address verification tool would save us money. -Tom

This enhancement has 80 votes. That is by far the most in the category of "USABILITY - Dashboard & Interface" in the NS support center lists of enhancement requests. Another request (#81859 in the same category) with only 19 votes has a release date. Is there any news on when enhancement # 65446 will be released? -Tom

When NS does add a mac-compatible Word-Like visual html/text editor, it would be nice if they made it more advanced. CityMax offers both a basic and an advanced editor (and they are both 100% mac compatible). see basic editor... http://www.citymax.com/hp/doc/198.htm?url= see advanced editor...…

D.J., Not only would this get our images into Yahoo and Google's "image search" ...I believe having the relevant terms in our picture URLs will help our "natural rankings" for the entire page. NS, this is why we want to be in the Google "image search"...…