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Do you only want to enforce this rule when the order is created? What if someone edits the rate later and it's exceeds $10K? Not sure what you mean by "transitions tab", sounds like your WF has a single state? Do you have logging enabled? If so what does the log show?

Thanks for the reply Olivier Evan and Steve, would the reverting not be caused by the preferences to require re-approval when SO is edited, in Accounting Preferences (I think)? What Im supprised about is that it wouldn't revert for those that have approval permission. I didn't realize this was a preference, I had always…

Workflow would be wrong technology for this. Two options: [LIST=1] [*]Use a custom form that hides this column and restrict the form to the Role (Assuming Rate can be hidden, there are some that cannot) [*]Use a script (user event, before load) to hide the column [/LIST] The form is the preferred method: when there is a…

Huh! And here I thought it was a nice feature (though it should be a preference). Case #2119422 created requesting confirmation on behavior.

I'm not sure what the execution model for saved search based conditional actions are, but I imagine it's having some load on the system. In your case you want to execute an Action after a well defined period of time. In a case like this I would use a Delay setting on the Action.

Your design begs the question: Why do this as a scheduled process? Is there really no appropriate events to hook into and validate on? As you pointed out, the timestamp needs to be written somewhere to be accessible to the WF. Additionally, WF seems a potential bad fit for field value validation. I don't know what you're…

Workflows can only directly trigger from buttons that are created BY the workflow. Beyond that I'm unclear what you want to accomplish, I don't know what a "show message state" is. Can you elaborate?

No, you cannot. The ShowMessage Action results in a standard javasript alert() call on the client (i.e. browser). You may be able to roll your own solution for this. Off the top of my head: You could develop a custom message box javascript class that would pop up an element and display whatever you want. This class would…

You can't do this, a work flow can only modify the record that invoked it, in this case an invoice. You could write a custom Action that could update the Customer record, that's one option but really if you're going to write code for a requirement such as yours you should just do the whole thing in script. Another option…

NetSuite has a bug (not an enhancement) that double escapes already escaped character sequences. You can see this by inspecting the JS that is generated from the Action: I typed the following into the ShowMessage Action Text field: This is a popup dialog box \n RAR! The generated script looks like this: alert('This is a…

Follow up on this thread. Support has answered some questions and I've learned a bit more in the past few days. [LIST=1] [*]It's true that a WorkFlow will not trigger the script debugger for custom actions. You will need to test your actions in another context (SuiteLet is easy) [*]This was a side effect of a larger issue…

My first sentence in my thread no longer make sense because the NS censors replaced a word in the subject with "fail". Sigh... Anyway, I agree Brett, I feel like a fool for going down the WorkFlow path a third (maybe fourth?) time. I'm irresistibly drawn to the system, but it's an absolute nightmare as soon as you veer…

I did up a workflow that would update an item's detailed description based off imformation on fields in that item. I set it to testing (so it should work for only items I edit) and set it to only work on items that had a certain template selected and had a check box checked (limiting this to one item on the whole site, the…

I'm probably missing something in your situation, but it seems that the format of the email is the problem. I don't even know HOW you can get "noemail" into an email field - I just tried and received this error: noemail Please enter a valid email address. Try removing the noemail string and see if that gives you what you…

Can one workflow the "Get Authorization" check box on the Sales Order Billing Tab? Are you asking if a workflow can SET a checkbox called "Get Authorization"? What do you want to do exactly?

...It should allow that transition to be followed when the sales rep on the company is edited. Evan, I just got off the phone with support regarding this issue. I have a similar setup where I'm subscribed to a Case record and when the case record is edited it's not triggering the evaluation of my Transition. Can you…

it contain "noemail" into email field on customer record. Does it literally contain noemail or does it contain a properly formatted email address such as noemail@123.com? If you try to send a improper email format string to an emailing operation it seems likely that would cause some problems.

Defect 201182: WF > Subscribe to record from a created Case record not triggering the transition It's an S2 - however once again a bug is preventing me from using WorkFlows :h_a_w:

Brett, Do you have any updates or new information? I'm still dead in the water with a broken workflow due to the subscribed record not triggering transitions. Have you heard anything from NetSuite? Argh!

One workaround is to change the Trigger On to Scheduled which will run every 30 minutes. Using this workaround you are introducing an undesired potential delay of 30:00 minutes from the time the condition is actually met (i.e. subscribed to record is changed) I still with Evan or someone from NetSuite would comment on this…

Thanks Julie, I've been working with support and they have entered a defect I believe because in my account this is not working as we all seem to think it should. My Transition is setup to trigger on After Record Submit yet changes to the Case (which is successfully subscribed to) does NOT trigger the transition.

Send email can only be done after submit. You may want to set up your workflow to initiate after submit only. I think I just ran into the same problem as the OP. I compiled the logs together to try to see the whole picture and it looks like it hit my Final Release State, encountered the SendMail, transitioned to Complete,…

... The pattern is like this: You need a "test" state. This state should not have any actions. You need a "cycle" state. This state should not have any actions and just one transition. On entry it transitions back to the test state. The test state needs at least two transitions. The first is an on entry transition that…

We are using workflow to create Customers, Contacts and Custom records from data submitted via an online form. Everything works as expected until the workflow attempts to create a Customer record that already exists. When this occurs the workflow stops, the records don't get created and the online form returns the…

... [LIST] [*]A scheduled Transition trigger would also make this job even simpler. I wonder if NetSuite would consider adding this functionality? [/LIST] ... Actually, I just realized there IS a Scheduled Trigger for Transitions - don't know how I missed this. So now I'm thinking that the two State approach could be…

[LIST=1] [*]Only enabling logging when in testing mode is too limiting - sometimes you can't take a workflow offline and requiring this in order to see execution logging was not a smart decision. Make it like scripts - let us decide when and what to log [*]We need to be able to write our own log events. As it is right now…

I'm facing this issue again: I had a workflow bug (my bug, design flaw) that resulted in creating hundreds of support case records. The workflow is running against an Item Fulfillment record. I cannot delete ANY of these case records due to the subscription still hanging on to the case. I don't see why this is necessary,…

FYI: Defect 208611 Workflow Manager > Unable to delete Subscribed To records even after the workflow has completed > Error "This record cannot be deleted because it has child records" is thrown

...If a record is subscribed to, it will not be able to be deleted. I just ran up against this behavior and wanted to mention that it seems if the WorkFlow on the subscribing record is exited or canceled that the link to the subscribed record should be able to be severed and the subscribed record deleted. The current…

We are considering making this a standard action in a future version. THanks, -e FWIW, I have several automation scripts that we plan to migrate to WorkFlows; when we do we would of course use the TransformTransaction Action (or whatever you end up calling it)