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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Thanks again! It looks like the tax code was created with RF (the administrator who set it up was advised RF was the country code for Reunion - thanks for correcting that). Ireland is our OSS tax nexus. I can amend the code to S-RE-IE, but I'm concerned that all this will do is mean that orders from France comes through…
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Here are some screenshots I've been sent
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The correct tax code should be S-FR for France, but the order is created using code S-RF for Reunion Island. All affected customers are definitely based in France (living in mainland France, with both billing and shipping addresses set to France) but every single order comes through with S-RF instead of S-FR, so I know it…
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Also, there won't be a default tax code on the customer record because they are often new customers purchasing for the first time from our website.
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Thanks for the response (I don't work on Mondays so have only just seen your comment). I don't appear to have the menu options to check the tax setup, but I can confirm the following: Shipping (and billing) address are both France, Yes, this is OSS, and France is set up as a Nexus. Reunion Island is NOT set up as a nexus.…
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Hi - this answered my question but I clicked "no" by mistake! Initially I thought I didn't have a Submit button, but it was there at the top of the screen, unnoticed!!! (I was never shown how to use this function so didn't even notice it at the top!) Thank you so much!