My Stuff
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We currently have this under Customize Message in our saved search, with the actual image URL. I still only receive a blank email message: <!DOCTYPE html> <html lang="en"> <body> <img src="Link to image in file cabinet" alt="Image" style="width:304px;height:228px;"> </body> </html> Am I missing something or am I doing this…
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I think I need to hardcode the image into the email of the saved search, but I am unsure how to do that exactly. I have the image url from the file cabinet but I wasn't sure where to go from there. Everyone will get the same image, as it would be our Company Logo.
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Thank you so much! This worked like a charm!
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We were attached to the following defect: Defect 533268 : Web Services > Add > Sales Order > Shipping Address on Sales Order only shows State and Postal Code. The urgency level assigned to your defect was escalated to U2.
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Happening to us again as well.
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We are experiencing this issue as well but changing the appearance settings did not resolve the issue. Went into the console and saw this error: Uncaught TypeError: Cannot read property '1' of null at getColorPatternRGBA (NLHighChartsTheming.js:1835) at userDefinedColorProcessing (NLHighChartsTheming.js:1868) at…
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We already utilize this in our system and have been using it to gather logs for Support. When Support closed my case they indicated that I should send in user information and timestamps the next time this occurs. I immediately replied back indicating that I put this information on the case when it was submitted. The rep…
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I created my third case with NetSuite regarding this issue and the issue once again, got resolved before NetSuite could troubleshoot or do a Webex. There are no other records experiencing this issue and I know it is not our issue because the processing time is 95% the server. I have been providing the logs to Support but…
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Support responded to our case last night indicating that a fix was released for this defect however we are still seeing the issue as of 8:30 AM EST this morning. In addition to this, we noticed last night that a few of our other third parties were unable to connect to our system (username/password). These users should not…
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We have been seeing errors as well starting today. We are getting a variety of errors like the following: [Unable to lookup web services domain.] Unknown failure Received error retrieving NetSuite customization for type: customList; Caused by: Unable to lookup web services domain.; Caused by: Error executing Netsuite…
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We have asked this question in our organization a number of times but for other record types. From the looks of it, if a field is set to the same value, it will set the lastmodifieddate but will not show any changes in the system notes. These of course are hard to keep track of because a search of the system notes will not…
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Is there an updated ETA for when this will be resolved?
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We started seeing these emails today. Is anyone else still experiencing this?
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We have personally experienced issues with email support in the past as well and have experienced exactly what you are describing. We are asked numerous questions like the ones listed above, with my personal favourite being "is this issue still occurring in the account". If no action has been taken on the NetSuite side to…