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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Cold Contacts, Hot Consequences: How to Protect Deliverability in a New Eloqua EnvironmentThe final chapter in the sending series. This is where we address the riskiest audience in your database and how to manage them safely. ⚠️Disclaimers: Before we continue… -
Oracle Eloqua 26A Customer Overview [Feb 2026]The Eloqua 26A release arrives between Jan 31 – Feb 14, 2026. Highlights include: Redwood Program Template Manager: Manage program templates using the new Redwood interf… -
When Silence Isn’t Fatigue: Technique C for Re‑Engaging Unengaged ContactsFatigue gets a lot of attention, and it should. Fatigued contacts are overwhelmed, and respecting their limits protects your deliverability and your relationship with th…
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When “Not Now” Becomes “Now”: The Smart Way to Retarget Fatigued Contacts in EloquaFatigue is one of the most misunderstood signals in email marketing. When a contact becomes fatigued, many teams assume the relationship is over. They treat fatigue as a…
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When More Email Delivers Less: How Tiered Sending Protects Engagement and DeliverabilityThere is a moment every marketing team eventually reaches. It is the moment when you realize that sending more email is actually delivering less. You see less engagement…
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The Three Pillars of Responsible Marketing Data: Collect, Manage, ProtectHow Oracle Eloqua empowers marketers to build trust, stay compliant, and take control of their data. The Moment Everything Changed It often begins with something small. …
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Analytics Excellence Series | Skip the Setup: Import All Eloqua APIs with SwaggerFor more information on the Analytics Excellence Series, please visit our main page. Did you know there’s a simple way to import all Eloqua REST API endpoints into your … -
Preventing STO Timing Conflicts in Eloqua: A Practical Governance FrameworkPart 2 of the STO Series This is Part 2 of a three-part series on mastering Send Time Optimization (STO) in Eloqua. Part 1 explains how STO arbitration works and why tim…
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The Art of Letting Go: Why Deleting Contacts in Eloqua is Like Decluttering Your LifeOne Day, Bob stared at his Eloqua dashboard showing 5 million contacts. Like the garage he couldn't park in anymore, or the phone full of numbers from people he hadn't s…
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Power Hour: Introduction to Guided campaigns [Thursday, Jan 22, 2026]Join us to explore Guided Campaigns in Eloqua and learn how they simplify and accelerate campaign creation through a structured, best-practice approach. ➡️ Register here… -
The Tactical Guide to Contact Cleanup in EloquaThis article continues the strategic foundation laid in The Art of Letting Go: Why Deleting Contacts in Eloqua is Like Decluttering Your Life. That first piece focused o…
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Improvement to Auto-Click Detection with the Bot Advanced Detection Service [Arriving Nov-Dec 2025]Overview Eloqua is rolling out a micro service that runs behind the scenes that analyzes click event patterns to identify and filter out likely bot driven auto-clicks. T…
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Preventing Premature Eloqua Form Submissions: The Human Verified Form Trigger (HVFT)Email security tools have become extremely aggressive in how they protect users. Platforms such as Microsoft Defender Safe Links, Proofpoint, Mimecast, and Barracuda rou…
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January Interactive Demo Hours: Unified Marketing and SalesIt's that time again. Starting off the new year strong! In this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our custome… -
Why Eloqua Can’t See Your External Form: A Complete Guide to Supported Integration MethodsModern marketing teams rely on seamless data capture, while technical teams are responsible for making sure forms submit data where it needs to go. When the two groups w…
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Product Notice: Sender "From" Address Validation Coming to Eloqua [Nov 2025]With the arrival of Eloqua's 25D (Nov 2025), we're making configuration updates to enhance email deliverability in Eloqua. Overview To better align with email deliverabi…
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Oracle Eloqua Release CenterWelcome to the Eloqua Release Center. Here you can find information about recent and upcoming Oracle Eloqua releases. This page reflects the most up-to-date information …
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January Interactive Demo Hours: Unified Marketing and SalesAlways live, never recorded! It's that time again. Starting off the new year strong with newly scheduled interactive demo hours. In this one hour showcase, you’ll see Or…Kayleigh Halko - Oracle-Oracle 31 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle
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Power Hour: Getting Started with Eloqua Insight Reporting [Nov 2025]On-Demand Now: Join us to learn the essentials of Eloqua Reporting - discover key concepts, navigate Insight, and create your first custom report. Watch a live demo and …
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🦉 Ready to level up your Eloqua game? Ready for some Eloqua Wisdom?Eloqua Wisdom is your go-to series for unlocking the powerful features, hidden tricks, and expert strategies that transform your marketing automation. Whether you’re an …
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Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Eloqua STO Mastery Blog SeriesThis series brings together three connected articles that focus on how to use Send Time Optimization (STO) effectively in Eloqua. Each piece looks at a different part of…
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Unsubscribe via System Action with confirmation page in different languagesSummary: The Insight report on Email Analysis does not report unsubscribe that is not via System Action, which may not support confirmation page in different languages C…
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The Eloqua Engagement and Deliverability SeriesA four‑part guide to sending with precision, protecting reputation, and activating the right audiences at the right time. Modern email programs succeed when they balance…
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Best practices for batching and send strategy?Hi Eloqua Community, I’m scheduling a weekly newsletter send to a list of ~20,000 contacts (dedicated IP) and currently have: “Break send into smaller batches” enabled (… -
Automated Deletion of Bulk Contact Records from SegmentsHi Team, We have a requirement to delete bulk records from segments on a periodic basis(yearly). Currently, we are manually deleting segments annually as part of a datab…
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Field Merge URL - not working as a button in emailWe know that Field Merge (URL) is not working with button element in email editor. So, some time ago, I used the standard Custom Code with the HTML: FIELD_MERGE1 but now… -
Can emails be send directly from snapAddy using Eloqua servers?Dear product team, today I received request that our marketing team would like to use snapAddy to send emails (directly from snapAddy) using Eloqua server. Is that possi…
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Mastering Send Time Optimization (STO) in Eloqua: Strategy, Conflicts, and Proactive MonitoringSeries Overview: Mastering Send Time Optimization (STO) in Eloqua This post is part of a three‑part series designed to help teams understand, govern, and monitor Send Ti…
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PDF Download File Name on landing pageWe have a landing page with a download option where a PDF file is attached. However, when the user clicks to download the file, the PDF name changes and a system-generat…
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Integrating Microsoft Forms into Eloqua via Power AutomateOur organization has built a few Microsoft Forms, and we’d like to integrate them with Oracle Eloqua using Microsoft Power Automate. The goal is simple: when someone sub…
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Can we configure multiple sender email address for a single subdomain?Hi Team, Can we configure multiple sender email address for a single subdomain? For instance I have configured a subdomain "ads.magrabi.com.sa". With this particular sub…
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Does Eloqua use SEGSummary: We've run into a deliverability issue with a client and my IT team is asking: Does the client use a Secure Email Gateway (SEG) or forwarding service that could … -
Daily Send Frequency Monitoring in Eloqua InsightThis guide explains how to build a Daily Send Frequency Report in Eloqua Insight (OBIEE) to identify contacts who receive three or more emails in a single day. This moni…
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GTW App ErrorHello! We are using Go To webinar app in our Eloqua instance. For the feeder: Action Go to webinar register - register a contact to go to webinar meeting I see the follo…
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Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en…
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2012 Eloqua UI -> RedwoodMany screens in Eloqua are still part of the 2012 UI when Oracle acquired Eloqua. I am wondering, as per request of clients, if this is also in scope of the UI change to…
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Deleting form templates with redwoodHi, does anyone know how to delete old forms that have been saved as templates within the new redwood design? There is not ''manage templates'' option and you cannot rig…
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eloqua data encryptionI was wondering if the data (ex. Contact) stored in eloqua is encrypted by default without using any add-ons. If it is encrypted, what protocol/method is used?
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Inquiry Regarding Eloqua – Salesforce Integration App BehaviorHello, I would like to clarify whether the Salesforce Integration App Import in Oracle Eloqua performs updates only, or if it can also create new records under the follo…
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Questions Regarding Salesforce OpportunityI would like to ask whether it is possible to import Salesforce Opportunity data into a Custom Data Object (CDO) in Eloqua. The reason for this question is that an Eloqu…
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Is there a way to bulk end-date, delete, or archive Manage Rate and Burden Schedules?Summary: There are currently 30,000 rate tables, and it is difficult to find the one needed. We want to end-date, archive, or delete those that are no longer needed. Is …
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Firefox Tracker Blocking Affecting Eloqua Forms with Spam Protection EnabledDuring the integration of our Eloqua forms, we encountered the following issue and would like to briefly align with you on it: When spam protection is enabled in an Eloq…
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Email Report for emails sent to Specific SegmentsHoping I can just do this in Eloqua Insights… I have a specific shared filter that is used as a Suppression/Exclusion on about 140 segments, for context it's a list of e… -
Feasibility & Workaround for Dynamically Passing Campaign ID via OIC AdapterHi Team, We have a requirement to run multiple campaigns at the same time. Once a campaign is activated in Eloqua, we need to trigger an external API to send the segment…
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Questions about Eloqua AI – Fatigue AnalysisI have a few questions regarding Eloqua AI – Fatigue Analysis. Regarding the data used for fatigue analysis, could you please confirm whether the analysis is based only …
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Email Metrics ReportI have a requirement for custom reporting in Oracle Eloqua. We recently executed a broad-reach email campaign, but I need to extract performance KPIs—specifically opens …
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The Eloqua Click Discrepancy Guide: How to Understand and Resolve Click Map vs Insight DifferencesEloqua users often notice that Click Map and Insight report different click numbers for the same email. This can be confusing at first glance, especially when the discre…
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Oracle Eloqua 24C Release - Auto Response is still classified as SoftbounceHi there, users with Out of Office Auto Reponses are still classifed as Softbounces for us. We checked the Oracle Eloqua 24C Release notes and there it was mentioned tha…
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Eloqua's Tip Tuesday: Display Your Logo Next to Your Email in the InboxWelcome our “Tip Tuesday” post for Eloqua! Each week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here. This we…
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Difference in Click Tracking Between Click Map and Link Activity ReportI would like to understand the difference in how clicks are measured between the Click Map in the Eloqua email dashboard and the Link Activity report accessed via Insigh…