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Field Service
Discussion List
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Moved: Can we apply a credit memo to an invoice having different supplier siteThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle
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how to extract 90 days data by using postmanSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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why there is fluctuations in Max available quota?Summary: Hi, We have quota configured based on time slots in our instance. recently we have noticed that quota value is not same as Max available due to that client is n…
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Graph or report for final status of the messagesSummary: Content (required): A graph or a report is being requested to show the transactionality of the channels of an external system where the final status of the mess…
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create/update all form features via excel auth2.0Summary: since no of forms are high ie 2000, so requirement is to create forms outside of OFS with all features that are feasible through OF forms directly. Content (ple…
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Is it possible to configure "Work Shifts" and display on the "Resource hint" ?Summary: Is it possible to configure "Work Shifts" and display on the "Resource hint" ? Content (please ensure you mask any confidential information): Version (include t…
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OFS PAASSummary: Timecard will be part of the OFS PaaS solution and the information of the daily timecards will be used to create a weekly/fortnightly/monthly timesheet. Content…
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Display default value in property, with value based on another propertySummary: We're creating a Form for use during when technicians are working on and completing activities. This form has multiple properties, both pre-defined and form ele…
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Can we extend duration for retaining activity data beyond 90 days in OFSC?Summary: Can we extend duration for retaining activity data beyond 90 days in Oracle Field Service Cloud (OFSC) & if not then what is the way other projects retain such …Alexander Salnikov-Oracle 277 views 6 comments 1 point Most recent by Renato Kermentz-Support-Oracle
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HCM Extract for Oracle HCM - Oracle Field Service | Create and manage OFS resources RecipeSummary: Structure for the HCM Extract for HCM-->OFS Integration Content (required): Has anyone been able to create an HCM Extract for HCM-->OFS Outbound integration? It…
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Login and API domains removal on November 3rd, 2023What we are announcing: Removal of the legacy domains https://login.etadirect.com and https://api.etadirect.com on November 3rd, 2023 Summary: Starting on November, 3rd …
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Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf…
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How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 52 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle
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does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …
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Reconfiguring the existing Integration -Oracle Fusion Service and Service LogisticsSummary: Hi Team, Integration to Oracle Fusion Service and Service Logistics is configured through Applications in the existing instance. But now the fusion applications…
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How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 81 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle
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Immediate Routing and Overnight shiftsSummary: I have technicians with overnight shifts, we are using Immediate routing to schedule the afterhours eligible activities. If the technician activates the route a…
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Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Is there a way to pass value to the forms created in OFS through APIs?Summary: I have a form created in OFS and we want to pass the values in that form through VBCS using the API call Content (required): We already have a form in VBCS too …
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Locate Nearby Resources - Not working as expectedWe have examples of field resources utilising the Locate Nearby Resources functionality and the returned data is not as expected. We see "no results shown" or random fie…
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Definition On Returned Fields for "PositionHistory"We are using request /rest/ofscCore/v1/resources/{resourceId}/positionHistory and getting the below information returned: These are all of the fields coming back: "posit…
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tools and accelerators in Oracle field service cloudSummary specific tools and accelerators in Oracle field service cloudContent Do you have any specific tools and accelerators in Oracle field service cloud for use follow…
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Capacity Management SOAP APISummary:When we are trying to invoke a response from CAPACITY managament API , we are always getting "404"- file not found error https://{instance}.fs.ocs.oraclecloud.co…
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Is there a way to assign skills to a resource by shift?Summary: We have a use case in Field Service where a resources "skill" varies on certain days - some days they will deliver services face to face in one of our locations…
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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Collaboration activity transfer time out configuration editable?Hi Team, In collaboration when a Field Resource choose the option of 'Reassign Activity' to another Field Resource , the request get time out after a certain interval if…
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Embedding Reports and Dashboards from external reporting tool to OFS - PossibilitiesHi Team, We have a requirement where we have to show some reports and dashboards in OFS (not Out of the box) . There is no integration to Oracle Analytics Cloud. There i…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…
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Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…