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Field Service
Discussion List
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Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod EnvSummary: Hi Team, We have faced the issues in Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod Env for bulk cancel the activities… -
Oracle field Service Cloud to Oracle project Management IntegrationSummary: Is there any standard integration between Oracle field Service Cloud to Oracle project Management for Project task Assignment and Scheduling. Content (please en…
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Feasibility/Capability to put previous START time & END time on same day ActivitySummary: I am seeking for the clarity that Is OFSC capability supports, if we can put previous start time and end time on the same day of the activity? USE Case: As an t…
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'Keep Non-working days' Functionality in API for Resource Work Schedule AssignmentHi Team, When assigning a work schedule to a resource using the OFS Application UI, we notice a checkbox labeled 'Keep Non-working days' (refer to the attached screensho…
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Receiving New FA Notification When iPad Is LockedSummary: Need notifications from OFS App to appear in iPad Lock screen. We have previously submitted a request for this on 9/22/22 (from: Melvin Manalastas). During a re…
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How to create a dashboard in Oracle Field Service cloud for downloading all real time reportingSummary: How to create a dashboard in Oracle Field Service cloud for downloading all real time reporting, Can you please provide the steps and configuration details.. Th…
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Colleagues on waiting list must move up list as other colleagues above them accept/decline offeringsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How do I include an ICON as part of the Section Title?Summary: Hello there. Hope all is well. I saw in some OFS demos that their forms have icons as part of their section titles. How do we add this icon for example below fo…
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Encountering an error on creation of Form template in Visual builderSummary: Unable to create a fom template in visual builder studio. Simply going to templates and create new template at the very fist point it says that this form layout…
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Call a form from the Activity Not Done screenHi, I would like to know if it is possible to 'call' a form from the Activity Closing screen, for example Activity Not Done Thanks.
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Use a variable to set the Form Editor 'Name' label instead of a fixed valueSummary: Hello. We are using a single form for three different meter registers: Electric, Water Gallon, and Water Cubic Feet, as they all contain similar information. Th…
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WATCH REPLAY: OFS 24C Release Deep Dive WebinarWATCH THE REPLAY: OFS 24C RELEASE DEEP DIVE Summary: Product Management reviews new features in the 24C release of Oracle Field Service. Content: Watch the replay of our… -
what default fields are captured from WACS to OFS Create, Update, Cancel Activity (OOTB-OIC)”Summary: We need to understand what default fields are captured when an activity is created in OFS from WACS . Referring data mapping sheet given here, does not define m… -
Log storage if OFS wasn't able to successfully communicate to OIC3 integrationSummary: Hello, we are currently utilizing direct integration between OFS and Oracle Integration Cloud 3 (OIC3) for FA creation, update, cancellation, and completion pro…
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Work Zone Shape File Providers for CanadaSummary: Does anyone have recommended provider(s) for Canadian work zone shape files? Content (please ensure you mask any confidential information): Version (include the…
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Remove values from an enumerated property by REST APIHi, Hello, I would like to know if there is a way to remove all values from an enumerated property and load new values using REST API. Thanks
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How to copy/export data from the "Resources" screenSummary: I would like to know how to copy/export data from the OFS "Resources" screen? Content (please ensure you mask any confidential information): Version (include th…
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How to select text in the OFS Dispatch Console viewHi, I would like to know how to select text in the OFS Dispatch Console view and allow me to copy and paste the text from the view to another screen (notepad, excel, etc…
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OFS Quota Screen: Daily Quota % - 100% or NULLSummary: Not completely sure how to word the question to make sure all the necessary information is included, but the crux of it is… is leaving a NULL value on the Daily… -
Is it possible to use access "Resource Location" in message scenario patterns (body section)Hello, I'm trying to set 3 properties : address, city, postal code by using a "Resource Location". I'm trying to auto-populate those 3 properties after creating a specif…
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Where Can I Find OFSC Standard plugin to create Follow On Work Order in Oracle Maintenance Cloud?Summary: I have a use case wherein I need to develop the plugin that work on Follow Up Work Order in Oracle Maintenance cloud. If there is any standard plugin that suppo…
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Data mismatch between OFS and ADW tablesWe are facing the data mismatch of user list between our OFS environment and ADW, is there any way in OFS we can refresh the ADW integration and make OFS to send the cur…
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How to Develop a Simple OFS Hosted PluginThis page details how to develop a simple hosted plugin using plugins API, host it as a plugin archive within OFS, and use it. With this simple plugin, the plugin runtim…
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Is it possible to disable Oracle Field Service Cloud internet facing URL?Summary: Customer does not want the Oracle Field Service Cloud URL exposed to internet for anybody to just hit it for any reasons. They want to limit the access through …
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List view, star next to the value of the service window columnSummary: Hello In list view of dispatch console, we see that there is star next to the value of the service window column (see the attached screenshot). These activities…
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Field Service REST API How to filter for a specific resource?Summary: Hello, is it possible to filter the resources via REST API? I am using the REST API "/rest/ofscCore/v1/resources", but I am not able to filter by a specific res…
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Is there a way to clone a property in OFS?We have some properties in OFS that need to be duplicated and renamed. Is there a way to clone an existing property like cloning an activity type? Or is there a way to c…
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Is it feasible to include HTML templates in the body of the message scenario pattern?Summary: When I attempted to construct the message's body in HTML—that is, to tailor it to the client's theme, perhaps including their header, logo, and footer—I was not…
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display Url as description not to show entire urlSummary: We have a String property with the GUI type set as URL. Currently, the entire URL is shown in the application. Instead, we need to display the description only.… -
what all integrations are required between Oracle ERP and Oracle Field Service Cloud ServiceHi All, Can someone let me know what all possible integrations we will need between Oracle ERP and Field service. As field service is a separate entity in cloud, we migh…