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Field Service
Discussion List
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Activity Start timeSummary: Hi ,I have a requirement where the activity start time and duration must be given while creating an activity from add activity screen in OFS and i need that sta… -
Enrutar actividades que ya están asignadas a recursosBuenas tardes, ¿Cómo puedo configurar un routing para que asigné las actividades próximas a vencer que ya tiene asignada un recurso y se las ubique de manera ordenada? E…
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commercial calendarsHello, I need a user to configure and view the commercial calendar without granting access to other settings. What role or access could be used? Thanks.
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message Scenario Placeholder for Activity end time when it crosses midnight.Summary: We use message scenarios to interface data over from Field service to Service Cloud. Currently when an activity is completed in field service a message is trigg…
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Workflow still shows "There are more steps to come" - even there's no more steps.Summary: Hi. I am currently new on creating Workflows and I only have one form called Enter Readings. After the form has been submitted, the message "There are more step…
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24A: Continious Improvement Routing Plan QuestionSummary: Hello. I am testing this new feature of OFS24A - Continuous Improvements Routing Plan. It was mentioned that the plan will be executed when the plan is seeing "…
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How to configure maps in En-route page?Summary: EN ROUTE ACTVITY- I have a few confusions on en-route functionality. How can I make the travel time selectable in in the en route submit page? I have unchecked …
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I want to change my requests from SOAP to REST API and I want the equivalent fields.The specification of the equivalent fields of the new rest services is required (differences are observed at the field level, between the SOAP contract and the REST cont…
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Is there a way to integrate a PDF Editor to OFS?Summary: Add an integration in OFS with a PDF editor so that a crew working jobs does not have to go to a third-party application to redline a print Content (please ensu…
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OFS compresses/blurs Images uploaded into Image Form FieldsSummary: Hi all, There is automatic compression of Images when uploaded into Image Form fields causing a reduction in quality and clarity. Content (please ensure you mas… -
Remove PIN on log in using SSO connectionSummary: Hello all, We require the setting of PIN to be removed altogether even though it prompts to create one only for the first time in OFS. Content (please ensure yo…
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Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea…Elise Hymes - Oracle CX-Oracle 31 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
oracle field service cloudSummary: How to get the network status i.e. offline or online in a property in OFSC. Need to know the property which shows whether the user is offline or online based on…
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How to hide overtime alert in dispatch console in Field servicesSummary: Dispatchers see "Overtime" alert when the activity spills into next day and the business would like to hide this alert. I have attached screenshot of several ex…
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Buttons InventorySummary: Hello, good afternoon, I am configuring inventory. Is there any documentation about each button that can be added? For example about install_inventory, add_inst…
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En route ID / ID En rutaGreetings, We'd like to integrate one of our application's status with Field Service's En route status but we need the ID to enroll the status first. ¿How can we get the…
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oracle field serviceSummary: Is it possible to capture and update Standard property - travelTime using Plugin? Standard property - travelTime will capture time using drop down in Enroute sc…
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REPLAY: Oracle Field Service 24A Release Deep Dive (Aired February 28th, 2024)WATCH REPLAY HERE: Oracle Field Service 24A Release Deep Dive Summary: Product Management reviews new features in the 24A release of Oracle Field Service. Content (pleas… -
¿Cuál es la capacidad máxima que tiene un recurso para poseer el inventario?Buenas tardes, Estoy intentando asignar inventario a un recurso de tipo Bucket (Almacén) que actualmente tiene asignado 49.000 tipos de inventarios. Deseo conocer cual e…
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Outbound XML Body special characters escapingSummary: We are receiving Outbound messages, where, in the Body, characters like '' are changed to < and >. This results in our middleware throwing an error: Soap …
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How can we adjust the expected travel times for resources who do not drive between activitiesSummary: Adjusting planned travel time for resources who do not drive. Content (please ensure you mask any confidential information): In metropolitan areas, we have reso…
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Are OFS Chat and Collaboration features GDPR compliant?Summary: Hi everyone, We are working with a customer who would like to use Collaboration features of Field Service but is obliged to ensure GDPR compliance of these serv…
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Remove Generic work orderHi All, want to remove Generic choice from create work order button under Service request work orders tab Regards,
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What are the consequences of not activating the GPS function for a field resource?As part of the implementation of OFS Mobile, we have noticed that when we activate the GPS function for field resources, we give by default and without the possibility o… -
Now() Function in Customer Time Zone - Capture custom timestamps without Message ScenariosSummary: We capture timestamps of events inside of the Start and End/Not Done events by using a message scenario to set properties. This causes problems, however, becaus…
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measurement pluginSummary: Accelerator package WACS-OFS, i installed this plugin. Actual view is coming different from what is shown in documentation. I am able to invoke this plugin but … -
Oracle field service being able to directly connect with ESRI GIS.Summary: any latest release that mention this? Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable):…
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non-scheduled activities are not available on daily extractSummary: we want to get the list of non-scheduled activities created on a particular day. The daily extract from what we tested was not giving this data. Is it possible …
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what is the diference google maps and herein mexico city company izzi we have the new 24A in development but we don't see any diference between google masp and here in the documentation shows a map with some blu…
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Reducing File Size on Oracle Form SubmissionSummary: We are currently facing an issue where certain images that are captured on more modern devices are larger files sizes, our downstream systems are struggling to …