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Field Service
Discussion List
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resource usage plugin- can be integrated apart from wacs?Summary: This is what documenatation says: Upon completion of resource usage which calls Oracle Integration Cloud (Oracle Utilities OFSC WACS Resource Usage Details inte… -
Routing an FA without Work ZoneSummary: Hi. Currently, our business rule is set up to use work zone support to let the FAs auto-routed to their designated buckets via routing plans. However, we have o… -
Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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How to set up Capacity Areas in OFSC with work zonesSummary: We would like to be able to check the available capacity in a work zone but there does not seem to be a way of doing this using the Capacity & Quota module in O…
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Post recreating OFS environment from another instance whether we will have backup of old instanceSummary: Post recreating OFS environment from another instance whether we will have backup of old instance. This is needed to ensure if we see many issues on new created…
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Upload parts to the catalogSummary: Issue: language have added language as english in my put request, getting response as success but still..not accesible due to language issue. Also want to under…
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Asset Details OFS Standard Plugin ParametersUnable to configure Asset Plugin We have tried installing the latest Asset 360 plugin (23C) and noticed that there is a mandatory parameter called "NodeTypeCodes". Where…
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spares inventory wrt normal inventorySummary: In daily operation, business need to carry out repairs / replacement of meter device in a quick manner. As such, they may allocate some spare meters to the emer…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj…
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Place order for spare part in Parts Catalog from MobilityContent Hi, The document for Parts Catalog says: It enables the technician to look up the spare part required for replacement, discuss the replacement terms (price, peri…
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In Dispatch Console Map, FA is showing a crossed location icon. What does it mean?Summary: Hi. Our field rep is using the dispatch console map so that they can easily see and access how the activities will be orderly scheduled and routed based on thei…
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Default refresh time for the Dispatch console time viewHi Team, I wanted to know if there is a default refresh time for the dispatch console time view and also if its customizable. I could find a user field called 'Refresh R…
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Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab… -
Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…
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How to link Parts Catalog with InventorySummary How to link Parts Catalog with InventoryContent Hello All, I am trying to use parts catalog, using following navigation; but not able to use it properly! Can you…
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How to validate auth_string coming from OFSC channel on middleware?Summary: Need procedure to validate auth_string value from OFSC on middleware for outbound messages from OFSC Content (please ensure you mask any confidential informatio… -
'Temporary' parameter when adding a work skill using API?Summary: Using REST API if we add a work skill to a resources, with a start date in the future and no expiry date (so we leave the end date empty), the work skill gets a… -
Properties custom in required inventory functionalitySummary: Do you know if it is possible to create custom properties and use them in the required inventory functionality? I appreciate any help you can give me on this ma… -
How to get or extract the catalog items in Parts Catalog?We need to get or extract the catalog items in Parts Catalog using REST API, we are not finding any APIs for it?
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Setup Saml SSO in OFSC and Azure ADSummary: Setup Saml SSO in OFSC and Azure AD Content (please ensure you mask any confidential information): Please let me know the steps to setup a SAML SSO in OFSC and …
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PLUGIN code recommendable languageSummary: OFS supports HTML,CSS, JAVASCRIPT, vue js codes that can be hosted as zip file. Which is recommendable language to go for. We need to achieve complex functional…
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How to pull data from history tab of activity details? Is there any API?We want to pull data from history tab of activity details because it shows what device(Android, ios) is used when the technician clicked on start button. Please could yo…
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Geolocation element with more than one geographic coordinateSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; I wanted to ask you if it is possible to have more than one …
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Routing rule to choose Vendor Technician bucket over In house Technician bucketSummary: Current we have a market where we have two types of Technicians: In house and Vendor. Both are set up in different buckets under same market as we want the Quot…
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meter read pluginSummary: My requirement is where one activity has multiple meter reads. The plugin provided by Oracle deals with 1 meter read per activity. How would it entertain to my …
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Query on route activation for on-call shifts.Hi Team, Lets take a scenario where a Field Resource has a regular shift from 8 AM to 5 PM , and an on-call shift from 5 PM - 10 PM. The route of the resource was activa…
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Moved: Can we apply a credit memo to an invoice having different supplier siteThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle -
how to extract 90 days data by using postmanSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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why there is fluctuations in Max available quota?Summary: Hi, We have quota configured based on time slots in our instance. recently we have noticed that quota value is not same as Max available due to that client is n…