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Field Service
Discussion List
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New report in 18A: Configuration HistoryContent Hi all, I hope you aren't miss one of the best part of 18A: Configuration History, where you can examine users actions related to configuration. This option was … -
How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity… -
How are the Subscription contracts are used /referenced back in Field Service?Summary: How are the Subscription contracts are used /referenced back in Field Service? Content (please ensure you mask any confidential information): I wanted to know h… -
How to hide suspend and complete buttons on non-scheduled jobs?On a Non-scheduled job assigned to a resource, Suspend and Complete are available as Action buttons. I'd like to change the visibility for those buttons on non-scheduled…
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Integrating OFSC with Oracle Autonomous Database (OAD)Hi Team, Has OFSC been integrated with Oracle Autonomous Database by anyone? If so, could you share some insights about it? We've reviewed the Oracle Documentation (doc_…
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Long duration activity questionI would like to know if it is possible to enter a long duration activity (8 hours) without OFS pushing a fixed lunch time activity that workers have around noon? Current…
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OFSC ODA Integration - Extend to allow checking against booking/quota availabilitySummary: Current integration between OFSC and ODA does not take into consideration booking/quota availability. When the customer enters a date it is always available eve…
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Rest API Find matching ResourceSummary: We are analyzing the use of the API Find matching Resource and questions arise about how the "workskill" function in the query. Content (please ensure you mask …
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Is there a size limit for Daily Extracts file in OFS?Is there any file size limit for files retrieved from Daily Extracts? Can large files be expected to be split into multiple files or will they always be a single file wh… -
GIS_ViewActivityInMap new plugin launched in WACS_OFS_Accelerator_24A acceleratorSummary: this is not working as expected. I expected on clicking this, new application should invoking ESRI connection by opening fieldmaps.arcgis.app. Content (please e… -
customize routeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Does Hosted Plugin work completely in offline or are there any limitations?Summary: We are exploring the offline functionality of hosted plugins. The requirement is that the application is online in the start of the day and goes offline for the… -
Oracle field service - PluginHi Team, Added "visibility rules similar to the activity" to the plugin with standard enroute field and it displays the enroute button in My Route page. By while selecti…
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Where is my technician movement of the technician's mobile iconSummary:We are configuring Where is my Technician to implement it in Argentina, and we see that when a technician is on the way, sometimes it shows the route and other t…
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Where are the signature properties stored? How can they be extracted?Summary: After activity submission, where are the customer signature stored? How can we extract this signature properties? Content (please ensure you mask any confidenti…
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Appropiate activities were not foundSummary: Good morning! When I execute an action plan, some activities remain unassigned with the error "Appropiate activities were not found". These unassigned activitie…
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New Work Schedules not working as expected (the other calendars are emptied of their content)Hello I added a new Work Schedules "Saturday Absence" with below action items: Item type: Non-working Time Shift Type: Regular Non-working Reason: General Absence Recurr…
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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Moved: How do you add/update an icon for a category on the Total Compensation Statement?This discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle -
Activity book in OFSSummary: as per getting error as 'Error: Unable to determine work zone using calculated location' while able to reschedule but not create. Activity work zone and locatio…
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Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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Ability to export and import Parts catalogue via APISummary: Following recent Environment cloning from our PROD Environment to UAT we inadvertently lost our pre-loaded Parts Catalogue in our UAT Environment. Apparently du… -
Routing jobs for Site Restricted ResourcesHi All, We're seeking your input regarding a routing scenario. Here's the situation: we have certain resources that are restricted to specific sites and can only work th…
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Watch on demand webinar | Oracle AI for Customer Experience: See What’s New!Get ready to supercharge your productivity with a bevy of new AI/ML models and capabilities With Rob Tarkoff, Executive Vice President and General Manager, Oracle Fusion…Elise Hymes - Oracle CX-Oracle 11 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…
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How do I delete a user**This post was created as part of a How to Service Request (SR) Summary: How do I delete a user rather than just making them active/inactive? Version (include the versi…
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Using OFS in an iframeContent Need help from OFS experts on this forum. Has anyone used OFS in an iframe within a different application? We are exploring this and would appreciate any help th…
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Capacity category for the selected capacity area going in other activitiesSummary: Have configured capacity actegory , given right skills, added in Quota screen too. Issue relevant activity when added in bucket getting dispalyed in Other activ…
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para…
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Oracle Customer Cloud Service Integration to Oracle Utilities to OFS, Outbound OFS-WACS/CSSSummary: We are expecting flow of service call from CSS to WACS and from WACS Activity would be pushed in OFS. Now in response status update from OFS needs to shared to …