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Reporting & Analytics for Fusion Service
Discussion List
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Need all the columns with CLOB data type in the BICC Extract along with the PVO NameSummary: Hi All, We need all the columns with CLOB data type in the BICC Extract along with the PVO Name in Excel Format. Thanks in Advance :) Content (required): Ricoh … -
Sales Analytics DashboardHi, Kindly help me out where does the configuration need to be done to setup the hierarchy to be displayed in Sales Analysis Dashboard report For eg I need John in Globa… -
OTBI - How to get Person_Number for 'People Center Requests' -> 'Primary Point of Contact'?Summary: I am building an OTBI Analysis for Helpdesk Aged Tickets using Subject Area "Service - CRM Service Requests Real Time". How to get Person_Number for the Primary… -
Omni Channel - Events ReportSummary: Omni Channel - Events Report Content (required): 1. Omni Service Request and Queue Assignment performance Tile This report would help SR admin to know what is t…Venkataraman Ramakrishnan-Oracle 31 views 0 comments 0 points Started by Venkataraman Ramakrishnan-Oracle
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BIP performance recommendations guide v1.0 for FA SaaS (2800118.1) is available on MOS PortalSummary BIP Performance Recommendations Guide is intended for FA SaaS BI system integrators, BI report developers and admins. It covers advanced performance tuning techn…
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Sample Daily Digest for Agents - Unassigned and My Open TicketsSummary Daily digest report ready for subscribable agent to inform agent of open tickets currently assigned to them or unassigned but in their queueContent Our agents wo… -
Application table for standard coverage under subscription managementSummary Need to query coverage details under subscription management using data modelContent Subscription Management -> Standard Coverage - > (Template details) what is …
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How to create a report on the Position Entry DateContent If we don't use the seniority dates, is it possible to create a report to capture the Position Entry date for the employees? Thanks!
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BIP BurstingSummary BIP BurstingContent Hi, I have a requirement to send report output to different owners with the email attribute in the table. Here is what I did, 1. Create a BIP… -
Embedding BI report in DCS portalContent Hi, Self service users in DCS are not a users in Fusion as per latest release(20C). and those users will create in IDCS. Currently we are developing the dashboar… -
Workshop - A Modern Solution for your Oracle Cloud!Summary Derive greater value out of Oracle Cloud with our Next-Gen Managed ServicesContent If your company is like many others, you’ve invested in Oracle applications to…
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Message content not displaying in exportContent Hi, I have created a report with the subject area "Service - CRM Service Request Messages Real Time" and bringing back the message content "Service - CRM Service…
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Unable to create a new analysis in OTBIContent Hello everyone! I am writing because I am observing an unexpected behavior in OTBI. I have two users with the same roles: the first one, by accessing otbi, is ab… -
Action Plan reportingSummary Need to create a report showing actions due in a given period.Content Hi, I was wondering if anyone could help me out with a report I have to create around actio…
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How to invoke OTBI report from Service Request pageSummary How to invoke OTBI report from Service Request pageContent We have requirement to launch the OTBI report from Service Request Summary page. Did anyone work on su… -
OTBI performance recommendations paper (2679006.1) is available on MOS PortalSummary OTBI performance recommendations V2 doc is intended for OTBI system integrators, BI report developers and admins. It covers advanced performance tuning technique…
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Category Name for HRHDContent We are implementing HRHD and I'm in the process of building reports. I've found Category ID works in the "Service - CRM Service Requests Real Time", but I can't … -
HR Help desk - adding Level 3 of Org hierarchySummary Need to add "Level 3" to an exciting help desk reportContent Hello, I wonder if anyone can help me out. I need to add "Level 3" of the organizational hierarchy t…
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List of pre-built metrics - B2B Service and Help Desk OTBISummary Provides the list of out of box metrics/facts in the B2B Service and Help Desk Subject Areas
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Send/Push BIP Report Extraction file to Oracle Cloud Infrastructure (OCI)Summary Send/Push BIP Report Extraction file to Oracle Cloud Infrastructure (OCI)Content Hi All, We need to send/push a Fusion BIP Report using standard scheduler option…Kasinathan Palanikumar - Oracle-Oracle 61 views 1 comment 3 points Most recent by Dimple-Nagesh-Support-Oracle -
Error Displayed when trying to open OTBISummary BI Presentation Server using the connection Id =BIPresentationServer. Please ensure that it is running.Content when Clicking browse catalog to open OTBI this err… -
Let’s continue the conversation on B2B Service and Help Desk Analytics!Content Welcome to the forum dedicated to Reporting and Analytics for Fusion Service As more and more of you, our customers and partners, implement Fusion B2B Service, t…