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Benefits
Discussion List
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Certifications for Benefits EnrollmentHow can I add Certifications to enrollments, dependents and beneficiaries in production? I cannot find information detailing how to add and make various types of certifi…
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Updating multiple element input valuesSummary: I have a Pension plan where employee can elect the pension %. I have enabled this by using a Coverage which has been defined as a flat amount enter at enrolment…
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Former EMP termed on 1/11/21. His new hire LE was still open. Tried Closing but received errorsSummary: Former Emp termed on 1/11/21. His new hire LE was still open. I tried to process this LE but the system wouldn't allow me to. I tried voiding and reprocessing t…
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Remove or End Benefit Enrollment/Rate OverridesSummary How to Remove or End Benefit Enrollment/Rate OverridesContent I have a client that entered a benefit enrollment and rate override for an employee but did not ent…
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Voluntary spousal/dependent life - show on report as covered participantCan you configure a plan to show a spouse or dependent as the covered participant on voluntary spousal/dependent life plans?The goal is to report the person number and d…
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Employer Rate for MED / DEN / VIS to be hidden in Benefits Self ServiceContent Hi, Please let know how can i hide Employer Rate for MED / DEN / VIS in Confirmation page in Benefits Self Service. i tried through personalizations but the rate…
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Absence balance is not getting deducted after Vacation is sold from the Benefits planI have created a Benefits plan for Vacation Sell. When I try to sell the leave (eg. 8hours), it is not getting deducted in the Absence plan. Can Someone share some input…
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Image size for Benefits ProgramContent Hello, Does anyone know what the image size requirement is for the Benefits Program under Self Service?
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Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
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Restrict display of LOV when selecting Existing Organization from Beneficiary Organization from ESSSummary: Restrict display of LOV after selecting Existing Organization from Beneficiary Organization from ESS Content (please ensure you mask any confidential informatio…
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Using ben_fn_get_char_value function to get plan and option enrolled for this period onlyHello experts, We have a customer requirement where we need to define a primary amount (Employee Contribution) and a secondary amount (Employer Contribution). Further de…
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Benefits Open enrollment triggers additional plans.Summary: When running the open enrollment LE, all the options that are configured under the program as auto-enrolled are checked in automatically. This is happening even…
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Person Selection Rule (Fast Formula) for Salary changesSummary Person Selection Rule (Fast Formula) for Salary changesContent We import our internal transfers using HDL, but then we have to insert Salary Change events to upd…
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How to hide guardian details from new contact under before you enrollSummary: Content (please ensure you mask any confidential information): Hello, Under 'Before you enroll' there is a option where employee can add their contacts, once u …
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Auto enrollment for new hiresHello All - We have an existing healthcare plan with multiple options attached to it. Employees above a particular grade are eligible for the health benefits in our orga…
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Unrestricted Enrollment - HDLSummary: Hello, We have 5 plans that are not in a program. When I manually enroll a worker I have to do one unrestricted life event for each plan. When using HDL to load…
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OTBI date function is not workingSummary: This filter in OTBI report is stopped working from last two weeks " Enrollment Results"."Election Date" BETWEEN timestampadd(SQL_TSI_DAY,-7,CURRENT_DATE) AND CU…
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Open life event - Intervening life event giving issues during evaluating the life eventSummary: Hi, We get the below error when we add intervening life event. Open life event is processed and closed on 24/06/24. The person does not have any pending actions…
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Eligibility Profile based on Appointment Category or Total FTE ?Summary: I cannot find a way to create an eligibility profile based on the Appointment Category field (i.e. executives vs. other staff) on a Job. I also have a need to b…
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Suspension rule based on Coverage AmountSummary: we have a Life Insurance plan with coverage as 3x Annual Salary and if amount exceeds 1377000, the coverage should be suspended till EOI is provided and still t…
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Timeliness and Employee Self ServiceSummary: Hello, I set a timeliness rule for 30 days that requires manual intervention. However, once the Ben Admin evaluates the LE, it is NOT available to the employee …
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can we make benefits self service read only for particular countriesWe want to allow employees to only see their benefits and not make any elections as our plans are mostly auto enrolled or manually enrolled into by Administrator. Please…
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Benefit balance DFF attributeSummary: Enable DFF attributes for benefit balance Content (required): We require to convert additional values along with benefit balances and have created segments with…
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Report statistics - Evaluate Scheduled event participantSummary: Hi, Could anyone provide some inputs as to what these statistics indicate in the report after running the process 'Evaluated Scheduled Event particpants' I woul…
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Evaluate Temporal Life Event Fails and not auto evaluating Age Changed, Salary change life event.Summary: We have a scheduled process for temporal life events and the process errors with below errors from the audit log. This error occurred in the BUILD_COMP_OBJECT_L…
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Reinstatement scenario - Need a workaroundSummary: Hi, We have two assignments statuses - 'Pending LTD" and "LTD" and whenever there is any changes in assignment status the assignment status life event gets trig…
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Manage intervening life event during open enrollmentSummary: Hi, I want to know how to manage an intervening life event during open enrolment. Example Open Enrolment window started :01- Jun to 15-Jun Assignment category h…
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Benefit Processes that need to be scheduledSummary Benefit Scheduleld ProcessesContent Can you please tell me a list of Benefit processes that need to be scheduled? Version Release 13 18 A
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Coverage and rate start date first of next month - not reflecting correct ratesSummary: We have set the coverage and rate start date first of next month for all the life events except the New Hire. And then set the previous coverage and rate end da…
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Open Enrollment - Processing cut off date and close enrollment period date ruleSummary: Hi, I have a question on the processing cut off date and close enrolment period date rule. How does the processing cut off date impact ? Also the close enrollme…