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Benefits
Discussion List
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DOB and Gender should be made as required based on selected relationshipWe have requirement from the customer that DOB and Gender should be made as required in the benefit contact page based on the below selected relationship Spouse Child Gr… -
Unable to backout Open Life EventSummary: When backing out the Open LE for one EE, receiving an error. Per documentation I located ( Doc ID 2738013.1 ), I have ran the Person Benefits diagnostic report … -
Authorization text appearing multiple timesSummary: Authorization text appearing multiple times even after accepting Content (please ensure you mask any confidential information): We are in the process of opening…
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FSA Rate/Coverage needs to be changed to half a yearSummary: Hello, our FSA rate is currently setup as an annual rate, but we are going through a merger, and we will be switching over during the middle of the year (June/J…
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Benefits- Clarification on the sequence of Open Enrollment and ACA SetupI need clarification on why the ACA (Affordable Care Act) setup should follow after the completion of Open Enrollment. Could you provide the reason behind this sequence …
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Employee's mistakenly enrolled in multiple option for a plan, They are getting error Message.For an unrestricted plan, in a previous enrollment, the employee mistakenly chose both the employee and waive option. We are not aware of the previous configuration set …
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Can each coverage to have 2 rates - one flat amount and one based on FFSummary: Content (please ensure you mask any confidential information): Hello, Our client wants us to present rates based on the table given below and dont want the syst… -
What is the Open Enrollment end date with timestamp?Summary: I set the OE end date as 11/27/2024, I wanted to understand the exact time when the OE closes along with timezone. Content (please ensure you mask any confident… -
reduce coverageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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Start Enrollment Effective Date when requesting a marriage certificate for Spouse Life and Spouse ADNeed to correct enrollment "Start Enrollment Effective Date" when requesting a marriage certificate for Spouse Life and Spouse AD&D. Expected results: For Spouse Life th…
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How to create eligibility profile for existing employee and for new hireSummary: Content (please ensure you mask any confidential information): Hello, I want to create eligibility for two cases An already existing employee , who has been wor…
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We are facing issues with schedule life event (administration).Created a life event and under Evaluation and Reporting we have run the process Evaluate Scheduled Event Participation then went to employee record and tried to evaluate…
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How to reinstate employee enrollments if employee rehired within 90 days?Summary: How to reinstate employee enrollments if employee rehired within 90 days? Content (please ensure you mask any confidential information): When employee rehired w…
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Reduce coverageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
EL Expression display text "You Don't have an active Life event"I wanted to display The message only when the Continute button is Greyed out on Me→Benefits Page -
Benefits Open Enrollment not processed due to FF Error (FF-1605015)Summary: The error is getting triggered randomly and not for all employees. It is getting triggered during Open Enrollment Process (or using Add Open Enrollment). The Fa… -
Best Practice for Benefit Purge ProcessSummary: Best Practice for Benefit Purge Process Content (please ensure you mask any confidential information): Hi Team, Greetings! This email is about the key purge pro… -
can we add both primary and secondary rates in single optionSummary: Content (please ensure you mask any confidential information): Hello, can we add show both primary and secondary rates in single option of a plan ? Version (inc…
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Does anyone have an HDL template for uploading coverage amount on an existing enrollment?Summary: We have an issue where incorrect amounts were populated for EE's aafter Open was processed. Does anyone have an HDL template that we can use to correct the amou…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove… -
Benefit Events are not detecting when I convert Non worker to a workerSummary: Benefit Events are not detecting when I convert a worker to a worker. Content (please ensure you mask any confidential information): We have a few non-workers w…
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How do I end date a coverage option on a benefit plan?Summary: We are changing our employee life plan to allow employees to choose an amount of coverage rather than an option of 1, 2 or 3 times salary, but I've not been abl…
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Fast Formula and Configuration to End Rates on 3rd pay period end dateSummary: Client wants the Benefit Rates to end on the third pay period end date after the life event occurred date. For example, Termination LE 9/30/2024 9/30/2024 – 10/…
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How to end date the family option and make employee option as default ?Summary: In a plan, we are having two options ( employee and family).Now our client wants to end date the family option 12/31/24, Employee should be the only option goin…
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Termination Life event triggering while Nonworker and Contingent Worker getting TerminatedHello Team We need help for Termination Life event Set-up. We are having two requirement a) Termination LE should trigger on Termination Date b) Termination LE Should tr…
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Document Types not getting visible on the Employee Record through Admin Login after they were added.We have created and updated few benefits document types and on these we have created a Application rule for triggering notification to the BEN ADMINS once any of the emp…
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PURGE BENEFITS STAGING DATA - Report to view staged dataSummary Prior to purging the benefits staging data we would like to view the data that will be purged.Content Can someone provide me with the table name or a report I co…