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Benefits
Discussion List
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Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie… -
Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Termination Life event fast formula is not working outWe have configured a termination life event to trigger upon entering the actual termination date in the per_periods_of_service table. Below is a basic Fast Formula creat…
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Creating Multiple Life Event Triggers for Leaves with Shared Tables and ColumnsHello Team We have a requirement to create multiple life events for leaves, such as Caregiver Leave and Military Leave. These life event triggers should be based on Acti…
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Redwood Benefits Self-Service “summary” page: section rules not applying( VB Studio)Summary: I’ve built a custom extension on the Redwood Benefits Self-Service summary page in our environment. I added two fragments under a section rule set (ruleSetEmplo… -
How to make Relationship type field non-editable in Redwood UI on Benefits Dependents page ?Summary: On the Redwood Add Remove Contacts and Dependents you'd like to Cover, we want to restrict the ESS users from being able to edit Relationship type field. Conten…
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Unable to add business rules in the 'Review Employee Resources' page using VB StudioIn VB Studio, When trying to add conditional rules in the Review employee Resources page, it shows very limited filter options, unlike usually observed in other pages. I…
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Redwood - how can we restrict employee from changing their contacts first, last name and relationHello Hoping everyone is doing well! On Redwood pages, how can we restrict employee from changing their contacts first, last name and relationship in Benefits Self Servi… -
Redwood Benefits: Compensation InfoHi, May I know why there are two View Compensation History and it is pulling different UI. Thanks, -
Attaching more than one Person Changes gives an AND conditionRequirement: People moving from ANY Grade to Grade P (and in Grade P, we have P.1, P.2,….P5) should trigger a LE. Problem: Attaching all 5 Person Changes to ONE Life Eve…
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Hide plan options based on Life event for enrollmentSummary: Hi All, We have a requirement for Marriage ,Employee self assigned life event.When employee tries to enroll, only option related to spouse should be available o…
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benefits administrator or representative receive notification of employee self assigned LESummary: Hi All, Does benefits administrator or represenatative employee self assigned Life Event approval notofictaion ? They can see the approval request when they go …
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Alert Composer - when the dependents for employee has Pending Action ItemsHello Team, Can anyone please share an SQL query that can show me the list of all dependents for an employee who have a pending action in the benefit plans like Medical,…
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Termination Life Event Trigger Fast FormulaSummary: We have a termination life event configured to trigger when an actual termination date is entered on per_periods_of_service table. We have several non-worker as…
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Enrollment Certification Required Fast Formula IssueSummary: HI All, I have a issue with Enrollment Certification Required FF Content (please ensure you mask any confidential information): FF for EOI Requirement for Short…
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Redwood Benefits: Missing Certification SectionSummary: Hi, When we enabled Redwood, we saw that the Certification area above Notes was removed; could someone please tell us where we can find this section? Content (p…
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How to allow a employee to add a comment when adding certificationSummary: Hello community, is there a way to add a comment section in Benefits ESS for certifications? Also, is there a way to make the field "URL" not visible? Version (…
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Trying to access new Benefits Activity Centre - getting errorSummary: Getting this error when trying to access the new 25B Benefits Activity Centre in our lower environment for testing: Oracle Search Cloud Service isn't enabled. A…
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Enrollment Certifications > Due Date FormulaHi Experts, We are currently using Due Date option as "90 days after later of event date or notification date" for Evidence of Insurability. We want to move up the Due d… -
25B: With new Benefits Activity Center, all fields are exposed for contacts in People to Cover PageSummary: We are turning on the redwood page for Benefits Admin (25B) however when trying to add new contact as admin, all fields for the contacts are appearing as screen…
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How to make SSN,DOB and Gender Mandatory if the employee is adding Spouse/Child as their Dependant.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Bug on Benefits Self-Service Page – Pending Action SectionSummary: We want to edit a pending action on the Benefits Self-Service page, but we believe there is a bug. The panel opens empty, and we can't perform any action. Conte… -
Redwood Benefits AI Agent - need help adding additional documents to ToolSummary: Hi, in working through setting up the Benefits AI Agent, I am having difficulty adding additional documents to the Tool. In the initial set up to test, I was ab…
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Hide the self user's name on the enrollment page in Benefits Self-Service.Summary: We changed the Benefits page to Redwood. On the 'View All Enrollments' page, we noticed that the current user's name appears under each enrollment. Since this i…
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How to access the benefits summary/documents in the review employee resourcesWhile configuring the Review Employee Resources ESS page using VB Studio, I have added the component 'hyperlinks'. My requirement is to make the employee to click on the…
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Can you change the word "Edit" when employee has the option to Enroll in Self Service in RedwoodSummary: I have looked in Visual Builder and I can't seem to find an option to be able to change this word from Edit to Enroll. Is there an option for this? Also is ther…
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Processing of new life event to be restricted until Pending Actions are completedSummary: We had to disable the plan suspension as a decision of work around for the interim plan. We are not able to restrict the new life event from processing. Require…
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Can you have 401(k) catch up without having a stand along catch up elementSummary: Our 401(k) plan allows employees who are over the age of 50 to take advantage of the IRS catch-up provisions which allow older employees to contribute to the 40…
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Missing Actions on Benefits SummarySummary: I enabled Benefits Activity Center and noticed that when I go to an employee's Benefits Summary, Document Records, Compensation Info, & Employment Info is missi…
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How does an employee upload a document when they have a pending action in employee self service?Summary: I am currently testing Redwood Benefits and noticed that when an employee has a pending action, there is no place to upload the document. Is there something I'm…