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Benefits
Discussion List
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Dependant designate is not working as expectedSummary: Hi All, I have configured dependant desigante for a Plan.But, when employee is selecting that option, it is not assigning to assign the dependants.Please let me… -
How to add a quick link on the Benefits Summary PageSummary: In Redwood on the Benefits Summary page, how do I add additional "Actions"? I'd like to add "Personal Details" page and "Contact Info" as a quick link. Is this … -
Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf… -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Where can I turn on employee's eligibility for employee to delete self service life eventSummary: Where can we turn on the delete button in the new Report a Life Event. I didn't see an option in Redwood or Self Service set up in Benefits. Content (please ens…
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Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The …
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Dependent additional infoSummary: I am trying to add an additional row in the additional info under people to cover in oracle HCM benefits. The user needs to update the disability as 1.1.25. But…
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ACA Report 1095-C: How to get Employee Contribution amount values?Summary: Hello all, I am working on generating ACA 1095-C report, but not able to get employee contribution value in the report. It shows 0$. Is there any configuration …
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Add 'More Information' to EE photo in BenefitsSummary: Are we able to add the 'More Information" … to the employee's photo in Benefits similar to what is in other modules? My client would like to have contact info f… -
Two eligibility profiles at Program LevelA program has two eligibility profiles: One has Departments The other has Positions The employee is eligible for the program: This is the config at program level for Con…
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Retiree Benefit programSummary: Hi All, We have requirement to create a Retiree Benefit Program.I have'nt done it before.Please let me know the best approach. On the Retiree Program, i have ad…
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How to create life event where if employee turns 18 the assignment changesSummary: Can I create a life event where if employee turns 18 the assignment changes from full time to part time without FF. -
BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
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Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page?Summary: Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page? Content (please ensure you mask any confidential information): Version (include … -
Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi…
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UI Equivalent for OTBI Column “Dependent Another Plan Name” in Benefits - Enrollments Real Time SAHi Community, I’m trying to identify the UI field equivalent for the following OTBI column: •Subject Area: Benefits - Enrollments Real Time •Column: Dependent Another Pl…
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Access Benefits Guide from Self-Service Enrollment FlowSummary: Has anyone embedded Employee Benefits Guide in Redwood enrollment flow yet, without pointing to an intranet site? If so, can you share the details on how to ach…
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Evaluated Life Events section: when there is an open enrollment, a bug occurs when adding dependentsSummary: The panel shifts, preventing us from selecting, clicking, or updating anything within the 'Add Dependent' section of a program. Content (please ensure you mask … -
Coverage Upper limit for Supplemental changing to previous elections 5000 in nextt Life event?Summary: Content (please ensure you mask any confidential information): We have a Supplemental Life insurance with EOI certification. requirements Lower limit -0 Upper L…
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Employee switching pension plans in same program and auto enrollment is not workingSummary: Due to a status change employee is eligible for health, HSA, dental, life insurance, EAP and should switch to a new pension plan. Old pension plan enrollment is…
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Benefits plan should appear on employee summary page but not in employee enrolments page.Hi Team, Our customer requesting that benefits plan should appear on employee summary page but not in employee enrolments self-service page). we have turn off option 'Vi…
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Pending action is not clearing after completing the required taskSummary: We had a new hire Life event open for an employee, we added a Child as dependent for Medical PPO plan. The 2 pending actions are showing Add a Birth Certificate…
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Has anyone used the Fast Formula function GET_MESG?Summary: Content (required): We tried using this in our Benefits Postelection Edit FF, but the end result is not what we expected. I'm attaching the message configuratio…
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Unable to view W2 and W2c documents in Document RecordsSummary: Hi, We are unable to view W2 and W2c documents in Document Records, even though they are marked as active. Are there any additional configurations or setups req…
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Benefits Alert - Email BCC optionSummary: Our system currently sends new hire benefits enrollment alerts to both the new employee's work email and the benefits administrator's email inbox. We'd like to …
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Redwood’s plan option labels are confusing while making an electionSummary: When employees are selecting their benefits, each plan includes an “option name,” which in our case is labeled Enrolled. That’s been a bit confusing—since it sh…
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Benefits Activity Center Error on Benefits Summary PageSummary: After opening an employee record in the Benefits Activity Center, their benefits are not loading and I see the following error under the actions section: "An un… -
accessing benefits of terminated employeesSummary: in benefits service center - i cannot access benefits of terminated employees Content (please ensure you mask any confidential information): is there some confi…
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Benefit relationship page is not showing in Redwood UISummary: Benefit relationship page is not showing in Redwood UI We have all these roles added but still Benefit relationship page is not showing anything. Manage Benefit…
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Unable to Delete the Benefit Relationship after Rehire in RedwoodSummary:For one of our client ,We rehired a terminated employee and tried to cancel the Work Relationship . But to do that we first need to delete the Benefit Relationsh…