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Journeys
Discussion List
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Application Task Person Details not seen in Application TaskSummary: We have created a checklist template for onboarding category. For one of the task which is initiated by Worker, we would like them to update their personal deta… -
HR Admin not able to access task in Journey for Global Temporary assignmentSummary: We have created a journey having 3 task to handle the global temporary assignment and each task is assigned using AOR. When the temporary assignment ends, HR Op…
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HR admin is not able to check all the checklist task from a checklistSummary: Hi, Employee has got terminated from the system . But HR is unable to check checklist task of Resignation checklist like to who it is pending or if they can com…
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How to automatically assign a Medicare journey to employees when they reach age 65Summary: Our organization aims to improve the user experience by providing a streamlined process for employees turning 65 to understand their Medicare options. The assoc… -
My Task and Other's tasks sectionSummary: Content (please ensure you mask any confidential information): Hi Community, I need your help in understanding the "My Task" and "Other's tasks" sections. I hav…
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Report and Application type tasksHello, when I create a new journey I can't find these 2 task types: Report, Application. Do we miss a profile option? The user has almost every hr role available in HCM …
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Assignment number missing in Journey Assignment viewHi Team, on the journey assignment page, we’ve noticed that when searching for an employee to assign the journey to, the assignment number is not displayed. We can only …
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Unable to Assign the Last Task Automatically After All Tasks CompletedHello, I have created a checklist template in the Contextual Journey category, which includes tasks such as Line Manager, Administrative Services, IT, and HR. The proces…
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Is it possible to modify the delivered verbiage for Overdue Journey Tasks?Summary: Hello, We are utilizing Journeys + Category of Onboarding to develop our onboarding new hire paperwork in Oracle. We are also using the delivered integration wi…
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Our ofboarding Journey task doesn't show anything after completionHi, We have an of boarding Journey which upon completion shows the task but we can't see any information/details of the task on it after 25B. Regards Shaily
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Probation End Date Nudge - Not auto assigning a JourneySummary: Probation End Date Nudge - Not auto assigning a Journey Content (please ensure you mask any confidential information): Hi Experts, we have configured a Probatio… -
Set reminder notifications for assigned journeysSummary: Hello everyone, Is it possible to schedule periodic reminders if the Journey is not completed? For example, after the Journey has been assigned, I would like to…
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Redwood Guided Journey - Analytics Task for WorkerI am creating a guided journey for the Assignment section of the Employment Info Responsive page. For the new Guided Journey Redwood setup page, I am using the analytics… -
Create custom Deep Link to different transaction / self service pages?Summary: I am creating a Journey that will be used for On-boarding Purposes. I want to verify if its possible to create a custom Deep Link to the Benefits Self Service p…
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how to set termination date as Journey task due dateSummary: Hi Team, Is there way to set the Termination date as the due date for all the tasks in Offboarding/separation Journey. 1st Requirement is to Assign the Separati… -
Trigger another journey from the questionnaire response of a journeySummary: The requirement is to trigger a new journey from the response from a questionnaire of another journey. Content (please ensure you mask any confidential informat…
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How Journey task with performer as AOR shall be reassigned to a new person when AOR changesSummary: How Journey specific task with performer as AOR shall be reassigned to a new person when the AOR is reassigned For example - HRBP AOR is assigned to an employee…
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Task should be activated based on the response from previous task-JourneysSummary: Task should be activated based on the response from the previous task- Journeys Content (please ensure you mask any confidential information): We have a require… -
We have to trigger offboard notification to worker home email if there is future termDescription (Required): We have to trigger offboard notifications to worker home email and worker email if there is future termination. I have enabled home email profile…
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can we restrict guide journey codes based on country on redwood pageSummary: As there is an area where we can add Guided Journey codes—either page-wise or section-wise. Could you please confirm if it is possible to restrict this based on…
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Activation Criteria - Based on multiple previous tasks completionSummary: Hello, We have a requirement wherein a task (say task3) is to be assigned/activated only after the previous tasks (say task 1 AND task 2) are complete. Reading … -
user entity details required for journeys/checklist tasksSummary: Hi Team, Is there any user entity available for journey/checklist tasks and employee response details. Thanks, Rahul Content (please ensure you mask any confide…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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I have enabled the signature pad in journeys but the it does not appear in the report?I have successfully enabled the signature pad in Journeys; however, the physical signature is not appearing in the report. Any suggestions would be greatly appreciated. … -
How to force complete AllocateChecklist using HDLSummary: We want to force complete a checklist that is assigned to many employees in prodcution. We tried to load the below HDL for a sample person but it removed only f…
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How to limit journeys/checklist template visibility by countryIs there a way for the user to see only the workflows configured for their country when accessing the workflow explorer? I am implementing this for a client with compani… -
Guided Journey Embedded Learning how to attach a Learning Item TitleSummary: I am testing the Guided Journey options for RSSP. We would like to utilize embedded learning to attach videos or documents. I have found no instruction on how t…
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Change guided journey display on RedwoodSummary: Can we change the default display of a guided journey in a Redwood page? Actually, we're using it in Benefits ESS and the customer wants it to be displayed from…
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Offboarding Email Notification is not sentSummary: Offboarding Email Notification is not sent Content (please ensure you mask any confidential information): Hi Team, Greetings! What are the different possible re… -
Getting rest action error in personal payment method journey's taskWe have created a personal payment method task and we are able to access it as an employee as well but we are getting a rest action error whenever we open the task.