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Journeys
Discussion List
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How to add Journey Code conditionally for specific Leave Type in RedwoodSummary: Not able to put journey code conditionally based on leave type Requirement is to display static text only when employee selects particular leave type for exampl… -
Hiring -> Add Job Requisition bypasses Create Job Requisition Contextual JourneySummary: Hiring -> Add Job Requisition bypasses Create Job Requisition Contextual Journey Content (please ensure you mask any confidential information): We have enabled … -
Linked Document Type with Report Task TypeSummary: Dear All, I have a checklist defined with Report type Task which is linked to the Document Type to be accessed by Performer. I have not defined any fields under… -
Restrict Journey AssignmentSummary: Hi Experts, We have created journey for PIP . The PIP is assigned by the Line manager to the employee . Currently we have observed that manager assign PIP journ… -
Difference between action type - add pending worker, add pending work relationshipSummary: In the recruiting action name can see similar type actions like - Add contingent worker : Add contingent work relationship add pending worker : add pending work…
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Others tasks not visible to HR Admins for future hire employeesHi Team, We are facing an issue where HR Admins are not able to see the Other's Tasks in Pre-Onboarding Journey triggered for future hire employees. But HR admins are ab…
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How to configure Offboarding journey to trigger when a specific employee resigns?Summary: How to configure offboarding journey to be trigger when specific employees resign. Content (please ensure you mask any confidential information): Our customer h… -
Adding New Pending Worker -> request is assigned as Default Manager but page coming blankSummary: Trying to add a pending worker → Manager section is coming as blank. When clicked on pencil icon value is displayed but on page no info is coming even as ready … -
Suggestions on how to make it easy for HR to validate the documents attached by employee in JourneyAs per our requirement, HR needs to validate the document attached by an employee in one of the ESS tasks. We have configured a manual task to be assigned to HR to valid…
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Journey Reassign task issue as AdminSummary: After 24D upgrade in Journeys, As Admin i am not able to reassign a task from the list of journey task under a Journey assigned to partner Content (please ensur…
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Low Pulse Survey Response Rate Nudge Not WorkingSummary: I have set up the configuration for "Employee has a low pulse survey response rate" as shown below. The nudge is still not triggering properly. I have tested th…
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performer name is not visible once the task is completed in the UI.I am not able to see the preformer name who completed the task, it is blank in the UI screen. Escpecially when the performer is AOR.
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Mark as failedSummary: Hi Expert, Any idea about this? Task marked as failed? Thank you! Content (please ensure you mask any confidential information): Version (include the version yo…
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answer in Journey Questionnaire linked to a report for the e-signature taskSummary: How to create RTF template that will show employee's answer from Journey Questionnaire task and the same RTF template will also be used for the e-signature task…
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How to hide this option "Start Journey" under Actions at Specific Journey levelSummary: Hi Team, Can anyone assist that how to hide this option "Start Journey" under Actions at Specific Journey level. We have "Performance Improvement Plan (PIP) Jou… -
Guided Journeys - Analytics task type - Redwood page No ResultsSeeing difference in outcome of a Guided Journeys Analytics task type, dependent upon whether it is viewed in a responsive page or a Redwood page. When viewed on a respo… -
Task Eligibility in Redwood UISummary: Task Eligibility feature is not available with Redwood UI Content (please ensure you mask any confidential information): In Checklist task configuration we can …
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Journeys - Error response during RestActionContent Hi Team, We are facing an issue with employee accessing my tasks in "Journeys" getting "Error response during RestAction". We are using Custom Employee role and … -
Currently Journeys are triggering FYI Notifications instead of Action Required NotificationsSummary: Hi Team, We have observed that, currently Journeys are triggering "FYI" Notifications instead of "Action Required" Notifications to Performers. When performer r…
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Turning on JourneysWe enabled the profiles to turn on journeys as the checklists templates were not supported any more when reach 25C Our checklists are configured to the limits for archiv…
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No difference seen 25B/25A- Enhanced User Experience When Adding Tasks for Assigned JourneysSummary: Enhanced User Experience When Adding Tasks for Assigned Journeys Content (please ensure you mask any confidential information): Hi All, "Enhanced User Experienc… -
Why can't the owner of a journey see the tasks assigned to performers who share the same AOR?Summary: Why can't the owner of a journey see the tasks assigned to performers who share the same area of responsibility? Content (please ensure you mask any confidentia…
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How to action on Others' Tasks in JourneysSummary: Employees cannot action on their assigned Journeys as the task is in the Others' tasks section. How do we make this available/ actionable to employees? Version …
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can we assign Guided Journey / Contextual Journey based on legal entity or country?Hello, We have a requirement to create Guided Journey and/or Contextual Journey based on legal entity or country? Has anyone come across similar functionality? Is this f…
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Seeded token for JourneysSummary: We are required to provide a list of seeded tokens available for journeys notification. If anyone has a similar list/ document, please do share.
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Off-boarding Tasks to be triggered on different days to the performersSummary: Off boarding Tasks to be triggered on different days to the performers Content (please ensure you mask any confidential information): Hi Experts, We have a requ…
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Hi Team,Summary: We have a requirement to automatically assign specific journeys to all new joiners once they complete their probation period. The journey should be triggered au…
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Flexible Work Arrangement - JourneysHi all, We're looking to be able to track flexible work arrangement requests via journeys, wondering if anyone has had any success on building this? Looking to include t…
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How to add radio button in notes inside Journey task by using HTML codeSummary: We wanted to add a sentence with radio button I agree as in below screenshot in Notes inside Journey task Content (please ensure you mask any confidential infor…
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Trigger the task based on specific criteriaWe have created three FMLA-related tasks: Baby Bonding, Disability, and Caregiving. Process: The employee submits a leave request (via a questionnaire), selecting one of…