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Journeys
Discussion List
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Notification in JourneysSummary: How to send notifications for people other than task owner and performer ? We have a requirement when we need to send FYI notification of manager task to employ… -
The HR Specialist performs a movement (Global Transfer, Promote for example) for employee assignmentSummary: Employee has 2 Assignments a and B, when HR performed the (Global Transfer, Promote for example) for employee assignment A. When the movement is completed, the …
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Guided Journeys - Changing the "Guide Me" Button TextDoes anyone know if it's possible to change the verbiage of the "Guide Me" label on the Guided Journeys button to say something different, such as "Reminders" or "Helpfu… -
Trigger a report to automatically send to the owner once task is completedSummary: We have a questionnaire tasks that is assigned to the HRBPs as owners and line managers as performance. Is it possible that if the survey task is completed, a r…
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Redwood - Journey shows as completed when all the tasks are not completeSummary: Hi, I am using a delivered oracle journey - Add a Child Journey. There is no action defined on the checklist, these two will appear on the explore page for empl…
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Activate task based on input to questionnaire not workingSummary: Hi We are trying to activate a task based on an input to a question. Edit: the second task only triggers if the question is a Text question. Our questions are i…
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Journey task with esignature to be transferred to Document of recordsSummary: Move esignature journey task document to employee document of records after task due date Content (please ensure you mask any confidential information): A journ…
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Can pre-hires communicate with HR ?Currently pre-hires can be assigned with preboarding journeys, we wonder if the pre-hire has the option to reach out to HR collaborators if they have questions about the…
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How to assign a journey task to multiple peopleSummary: We have a team of HR representatives that should be assigned to a specific task raised via a Journey. After the task has been assigned to this group of people, …
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Embed report in 24B in RedwoodSummary: We want to embed report in My Compensation> Current Salary page. How to achieve in 24B in Redwood? Content (please ensure you mask any confidential information)… -
Need to know where to get the logs which is written in the fast formulaHi Team, We have written the logs in the fast formula to debug the issue. The Fast formula is for journey eligibility. But, we are unable to see the logs anywhere in the…
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How to hide journeys in Assigned Journey section?Summary: Hi experts, is it possible to hide some journeys in Assigned Journeys section based on role? If yes, on which part we should apply this configuration? Thank you…
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Employee unable to view assigned JourneysUser has been manually assigned two Journeys, however, user not able to see any Journeys within Me > Journeys > My Journeys tab User also not able to see any Journeys wi… -
Export Checklist TemplateSummary: We are facing an issue in multiple environments where a vast majority of the active checklist templates are exporting 0 kb of data. We are expecting data on the…
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The second of two enterprise onboarding checklists is not being triggered.Summary: Hi experts. I am working on creating an enterprise onboarding checklist which uses 2 enterprise onboarding step checklists, "Before First Day" and "First Day". …
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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Can Person Management Page support Journeys ?Summary: Navigation → My Client Groups → Person Management → Employment Info → Tasks → Create Work Relationship/Element Entries/ Document Records Content (please ensure … -
Name Validation in Checklist IntegrationSummary: The Full name format configured is not in-line with the requirement of Onboarding Journey applicant e-signature task. The Full name needs to be First NameLast n…
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How to restrict the number of attachment in a TaskHi team Our client request for to have the possibility to make the pending worker able to attach only one attachment Providing the configuration of the ""Manual Task", f… -
Journey is getting allocated to Active and Inactive Assignment Records of the personSummary: Journey is getting allocated to Active and Inactive Assignment Records of the person when assigned to the person active assignment Content (please ensure you ma…
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Schedule Journey allocationHi, I am trying to find the page from where I can schedule a journey allocation. I can see that one scheduled allocation has been created but not sur how!! I need to kno… -
Can Offboarding Checklists be restricted based on employee's current location?Hello, We have identified an odd behaviour where an employee's Location A was end dated back in January 1st, 2024. Thereafter, a new Location B was Assigned to them on J…
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How can I set the "My Tasks" tab as the default in Journeys Under "Me"(ESS) in Redwood Pages.Hi Team, How can I set the "My Tasks" tab as the default landing page under the "Journeys" section in the "Me" (Employee Self-Service) menu? Currently, the system defaul…
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View Total CompensationCan we create a Journey where individuals can view their Total Compensation Statement?
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From Journey notification it should route to assigned journey page of the specific employeeHi Team, We have a requirement, When clicked on access the task in journey notification there is a back button when clicked it should route to assigned journey page of t…
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How to attach an offer letter to a journey for Transfers or Promotions?Summary: We are trying to attach an offer letter and other documents with specific information for internal promotions and or Transfers handled outside of ORC. Is there …
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How to hide a field 'Context Value' on Embedded journey task in Redwood pages'Add Address' Embedded journey task is showing a 'Context Value' Field, Same Task in ESS does not show that value as it has been made hidden in DFF config, Is there any …
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Assigned Journeys Tab not working?Hello, The Assigned Journeys tab for Line managers are not returning anything when searched using the 3 options provided (Organization, All Reports, Direct Reports) The …
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unable to find endpoint - Error for Contextual JourneySummary: We configured a contextual journey for Add Absence and was working fine initially and later it is giving the below error unable to find endpoint… -
Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …