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Journeys
Discussion List
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user entity details required for journeys/checklist tasksSummary: Hi Team, Is there any user entity available for journey/checklist tasks and employee response details. Thanks, Rahul Content (please ensure you mask any confide… -
What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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I have enabled the signature pad in journeys but the it does not appear in the report?I have successfully enabled the signature pad in Journeys; however, the physical signature is not appearing in the report. Any suggestions would be greatly appreciated. … -
How to force complete AllocateChecklist using HDLSummary: We want to force complete a checklist that is assigned to many employees in prodcution. We tried to load the below HDL for a sample person but it removed only f…
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How to limit journeys/checklist template visibility by countryIs there a way for the user to see only the workflows configured for their country when accessing the workflow explorer? I am implementing this for a client with compani… -
Guided Journey Embedded Learning how to attach a Learning Item TitleSummary: I am testing the Guided Journey options for RSSP. We would like to utilize embedded learning to attach videos or documents. I have found no instruction on how t…
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Change guided journey display on RedwoodSummary: Can we change the default display of a guided journey in a Redwood page? Actually, we're using it in Benefits ESS and the customer wants it to be displayed from…
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Offboarding Email Notification is not sentSummary: Offboarding Email Notification is not sent Content (please ensure you mask any confidential information): Hi Team, Greetings! What are the different possible re… -
Getting rest action error in personal payment method journey's taskWe have created a personal payment method task and we are able to access it as an employee as well but we are getting a rest action error whenever we open the task.
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Fast Formula - Eligibility Profile JourneySummary: Fast Formula - Eligibility Profile Journey Content (please ensure you mask any confidential information): Hi, we created a Journey; the assignment rule for this…
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How to delete an onboarding journey and all assigned tasks?Summary: We manually assigned an onboarding journey and it needs to be deleted from the employee. Is there a way for either the employee or an admin to do this? Content …
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How do I get the I9 document type to appear in the I-9 Verification Status task?Summary: I'm unable to choose the I9 document type for our I9 verification status task after switching to Redwood, so the Upload to Document Records is not visible and t…
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Oracle Journeys Physical Signature issueSummary: We are trying to add physical signature in the Journeys. We have checked all possible documents and tried modifying the RTF template, but we are not able to see…
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Unable to select Custom Supervisor Type in checklist task OwnerHi Team, We have a Requirement to add Custom Supervisor Type in checklist task Owner, so we can trigger notification to the supervisor type. for Example: we have supervi…
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How to hide HR performing tasks in a journey from assigned employeesSummary: How to hide tasks in a journey from employees which are assigned to HR Content (please ensure you mask any confidential information): Created a preboarding Jour…
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25A New Feature : View Journeys Analytics with assigning Journeys with HDLSummary: 25A New Feature : View Journeys Analytics with assigning Journeys with HDL Content (please ensure you mask any confidential information): Hello Experts, anyone …
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Only show certain document records in journey embedded taskSummary: We would like to be able to restrict the list of presented documents in a journey embedded application task 'Document of records' to only show the document type… -
Onboarding Journey not triggering to manager when manager adds new pending workerSummary: Onboarding Journey not triggering to manager when manager adds new pending worker Content (required): We are trying to configure a journey to trigger when a man…
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Accessibility of the Task NotificationsSummary: Accessibility of the Task Notifications Content (please ensure you mask any confidential information): Hi Team, I have created a journey having below actions an…
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How to use and retrieve checklist archive tables to review archived Journey Checklists?Hello, I understand that once a Journeys Checklist has been archived or purged, it can be retrieved using the checklist archive tables listed below: PER_CHK_ARCH_ALLOCAT… -
25B Other Task not visible Offboarding checklistSummary: Hi, Im also facing similar issue, the HR Admin and myself (Implementation user) cannot check the Other task are is Offboarding checklist that Line Manager and a…
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SQL to get Checklist Status for EmployeesSummary: SQL to get Checklist Status for Employees Content (required): If we have a requirement to get Checklist status for Employees, below SQL can be leveraged. Versio… -
Guided Journey report size on Redwood PageSummary: Guided Journey report size on Redwood Page Content (please ensure you mask any confidential information): The report does render very small and there is a lot o… -
AllocateChecklist HDL not reflecting in Journeys screen for employeeSummary: We have successfully loaded AllocateChecklist HDL for an employee, but it is not showing up in Journeys, or under Person management > Allocated Checklist Conten…
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Unable to find/ attach questionnaire in journey taskSummary: Unable to find/ attach questionnaire in journey task Content (please ensure you mask any confidential information): Hello, We have created a questionnaire via H…
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Done button not showing on application taskSummary: Done button not showing on application task even after going to the task and meeting the completion criteria Content (please ensure you mask any confidential in…
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Journey dffSummary: How to add a DFF to the journey? Business users wanted to be able to put a date on Termination termination Journey. We would like the Employee who is completing…
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How can employee assign journey to himselfHi Team, We need to configure in such a way, where employees with the basic employee role can assign journeys to themselves. However, these employees currently lack acce…
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How can we display existing DFF from different Page such as work relationship Page on JourneysHi, We have created an existing DFF on Work relationship Page and we would like to display same on Journey's Task.
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How to assign Global Transfer task to home legal employer userSummary: How to assign Global Transfer task to home legal employer employee? Content (please ensure you mask any confidential information): Version (include the version …