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Journeys
Discussion List
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try… -
Triggering a Journey for Address ChangeSummary: Hello Everyone We are exploring the Journey feature to achieve some of the Requirements, and wanted to know if it is possible to trigger the Journey automatical… -
How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva…
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24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out … -
Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i… -
The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
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Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved … -
Redwood journeys: Done button not available under complete tax forms.Scenario: When i navigate to journeys, journey task and navigate to complete tax forms >Go to application task>(Navigate back)done button is not visible under go to appl…
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Redwood Change Working Hours Journey Spins and SpinsSummary: Hello Everyone, We are having a Redwood issue with Change Working Hours Journey as follows: The user goes into the Redwood Change Working Hours Journey and clic…
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Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to … -
Functionality to Reject a Task in JourneyHi We have configured an Offboarding Journey in which we want to have an option to Reject a particular task and the journey should be put on hold until the task is actio…
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Extracting Journeys' Display Properties for all existing journeysSummary: Hi, We have created a many Journeys and many tasks inside each journey on our test environment. Now when moving to Production we need to copy/recreate all the j… -
Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
Pending Worker / Employee Cannot Access Journeys in "My Journeys" tabSummary: Hello All, We noticed an issue where Pending Workers / Employees cannot view their assigned pre and onboarding journeys from the "My Journeys" tab but can view/…
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Error The enterprise onboarding step checklist does notSummary: Hello team please help us We have automatic journey assignment and displays the following message The enterprise onboarding step checklist does not belong to th…
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Do we have any option to use the scoring questionnaire in Journey?Summary: I have created a scoring questionnaire for Journey and completed it. but I'm unable to view the Total / Average score for the task. Please someone clarify if th…
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How can I set the "My Tasks" tab as the default in Journeys Under "Me"(ESS) in Redwood Pages.Hi Team, How can I set the "My Tasks" tab as the default landing page under the "Journeys" section in the "Me" (Employee Self-Service) menu? Currently, the system defaul…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m… -
How can we re-arrange the sequence in Advance Task journeys?Summary: My advance task has both a few .pdfs and an embedded video in the task. However, the video is after the .pdfs but we would like the video to be shown first befo… -
Pending worker should only able to access assigned checklist task after they become employeeI have a requirement in which checklist should get assigned to a candidate when they are pending worker but they should only able to access the task once they are moved …
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Can we remove "View Signed document" link under signature box in Checklist Journey Task?Can we remove "View Signed document" link under signature box in Checklist Journey Task?
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How to fetch questionnaire responses for all question types (Text, single choice, multiple choice)Summary: I have created the checklist, in the task, I have added the questionnaire so once the employee completed the task, I need to fetch the responses which the emplo…
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Journey Task - Learning Enrollment with Offering as Learn Content Type, Learning Item LOV is BlankSummary: Learning Item Title LOV / Dropdown is Blank when creating an Learning Enrollment Task using Offering as Learning Content Type Content (please ensure you mask an…
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How to use filtered list for JourneysSummary: In the new redwood Filtered lists page, there is an option to define a list of workers with "Journeys" as a subscriber. How can we use this workers' list in Jou…
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Issue with Truncated Guided Journey Drawer in Redwood PagesHi Team, We have enabled a few guided journeys in Redwood pages, but the guided journey drawer is getting truncated, and we cannot see the full image and text in the pop… -
Journey NOT assigned after running Mass Assign JourneysSummary: We have requirement to mass assign a pre-boarding journey to employee. the relevant performers should receive notification after journey assignment. We used the…
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Contextual Journeys are not triggering with fscmUI URL, they are working fine with hcmUISummary: Hi we have contextual Journeys which are not triggering when we are using default URL with 'fscmUI' but when we change the URL to 'hcmUI' it works. Now as we ha… -
electronic native signatureI've enabled the native electronic signature but I have to change the drop-down of the task to 'electronic signature' from 'document'. the documents I attached then disa…
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The Native E-Signature Checklist document is not appearing under the document type for the employeeSummary: I've created a document for the employee to sign after the manager has filled out the questionnaire. Once the report is completed, the employee is required to s…