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Journeys
Discussion List
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Different Task reminder text for different TasksSummary: Hi Is it possible to set different text for different Tasks reminder templates in Journey . I see one common content is sent when a Journey task is assigned or … -
HR Specialist are not able to search employees in JourneySummary: We are facing an issue where HR Specialist is not able to search employees in Journey, we have custom made the role. All Profile option has been enabled, but ne… -
Guided Journey for Document RecordsSummary: We'd like to add a Guided Journey to the Document Records section for employees. Typically we use Design Studio and open up the page to add the Journey. Documen…
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How to Setup the Offset and Delay for Pre-onboarding Journey?Summary: We are struggling to figure out how to setup the offset and delay for pre-onboarding journey. Content (please ensure you mask any confidential information): On … -
Eligibility profile is not working on checklist tasksI've checked that the eligibility profile type is checklist & Participant, but it's not working. is there any scheduled process I should run?
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Report to use in journeys e-sign task to pull employee job's job descriptionSummary: Hi, We would like to trigger a journey to internal employees when there is a job change action performed on their employee assignment. I see action "job change"…
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Checklist Dates and Journeys Dates are DifferentWe have created a new Checklist with four tasks for "New Hire Managers". The completion dates for these tasks on the Checklist Templates are 7 days, 30 days and 90 days.… -
Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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Redwood Perfomance - How to create a task in a journey that activates starting from a specific dateSummary: Content (please ensure you mask any confidential information): Hello experts, we have a requirement of activating a journey task that should be available starti…
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Can we define Contact Information displaying at each task level in a journeySummary: We are not able see the contact information name and email details in each of the journey tasks. At task level display settings of contact information all are c…
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any information Documentation on Guided Journey on SCM/ERPSummary: any information Documentation on Guided Journey on SCM/ERP Content (please ensure you mask any confidential information): any information Documentation on Guide… -
Journeys restricted access to Line ManagerSummary: Although we have tried in restricting the Line manager accessing any Enterprise onboarding or other categories of journeys at display settings and security leve…
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How to make guided journey visible to few roles on a Redwood page..How to make guided journey visible to few roles on a Redwood page.. Can anyone help on this .. -
Journey task available only at a certain fixed dateSummary: Journey task available only at a certain fixed date Content (please ensure you mask any confidential information): Hello Experts, we have a requirement to make …
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Can we change the Start Journey to Start LOA Journey in redwood page?Hi Good Morning We have created a journey for LOA which employee can assign to themselves. As part of business requirement, we need to change the 'Start Journey' to 'Sta… -
How to amend reminder notification in onboarding JourneySummary: Hi All, We wanted to amend our reminder notification sent to candidate & line manager. PFA notification screenshot. Can you please help identify actual location…
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Is it possible to change the subject of Welcome Email in Journeys?Summary: We have a requirement in which we have customised the seeded ChecklistWelcomeReport to update the content of the Welcome Email to the new joiners. We are requir… -
journey notifications in transaction consoleSummary: Hi, Can I check if I should expect to see Journey notifications in the tranaction console please? I can view historical checklist information but not seeing any…
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How to manage Job Offer after Move To HRHi Team! I'm writing you to receive support in order to manage as well as possible a client request. The client wants to manage the Job Offer after the preboarding is tr… -
Journey Report is downloading in HTML formatSummary: Journey Report is downloading in HTML format In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs…
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expiry date for tasks under journeys are not populating in the backend table for few recordsSummary: Hi Community, we have a requirement to populate expiry date of the allocated task for journeys of an employee,where in the UI it shows the epiry date and not po…
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Seeking Examples and Help with Annual Disclosures Using Oracle JourneysSummary: Hi All, I’m reaching out to those who have experience with Annual Disclosures using Oracle Journeys questionnaire task type. I’m looking for examples or guidanc…
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Done option is disabled in journey. Can I know why this is happening?Done option is disabled in journey. Navigation: MCG → Termination. -
Sample SQL for Native Signatures on JourneysSummary: How could I create a query to display the below so they pull into the parameters along with the required information for each RTF? We also want the physical sig… -
how to change Guided journey color buttonHi everyone, is it possible to change the Guided journey color button? Regards, Maria
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Why can't the owner of a journey see the tasks assigned to performers who share the same AOR?Summary: Why can't the owner of a journey see the tasks assigned to performers who share the same area of responsibility? Content (please ensure you mask any confidentia…
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How can we put expiration date to allocated checklist?Summary: We have allocated checklist that do not have expiration dates. we want to update our employee's journeys and put an expiration date in each of the task. Is ther…
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Task reminders not triggeredHello, We've set up custom task reminders (created via Alert Composer) and associated them to two different tasks in our Journey: Reminder A: to be sent every 1 day and … -
Can we Allocate Child checklist B tasks after completing Checklist AHi Team, We have a requirement as below Consider we have two Child Checklist 'A' and 'B' in a Master Checklist. Can we make the Checklist 'B' tasks allocated to staff af…