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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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A new sales product type 'Saas' should work like 'subscription' in fusion OM and SMC modules.We have defined a new sales product type called “SaaS” under Manage Standard lookups in QSC_SALES_PRODUCT_TYPE lookup code. But its not behaving like a subscription look… -
Processing Constraint effect on EFFSummary: hi Gurus, I had defined processing constraint which was working in restricting updates on fulfillment view and order line updates based on order type and line s… -
Is it possible to route Sales Order approval based on Item Category?Summary: Is it possible to route Sales Order approval based on Item Category? Content (required): The required is to route Sales Order for Approval based on Item categor… -
While defining ATP rules assignments at Org and item level, Item is not showing in LOV.Summary: While defining ATP rules assignments at Org and item level, Item is not showing in LOV and org is visible. While defining at Item Level, item is visible in LOV.…
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How to stop orchestration Retrigger whenever there is an update in EFFSummary: How to stop orchestration Retrigger whenever there is an update on EFF Content (please ensure you mask any confidential information): Version (include the versi…
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Automatically import sales orders without additonal licensesHi community, we want to import sales orders from upstream source system (SFDC) automatically. I found this article from help center and understood we can achieve this b…
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orchestration showing waiting status at line /fulfilment level but orchestration at custom Task nameSummary: HI Team, We have a scenario where we have the order line/fulfilment line is in Waiting step, but the orchestration step shows the custom task name which we have…
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Default Assessable Value from Order Line EFF using Service Mapping and Pricing Algorithm SetupWe have defined an Order Management Extensible Flexfield (EFF) with the context code "AdhocPacking" and the attribute "AdhocPackingValue". Our requirement is to default …
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AI Agents: Customer service rep Assistant for returns (with business object data/context)Summary: Release 25B lists out a new AI Agent - Customer Service rep Assistant for Returns. Content (please ensure you mask any confidential information): I do not see a…
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Need ability (OM Extension) to apply credit check hold if last update date is more that 30 days pastSummary: We have created the extension to skip credit check on order revision if order total amount not more than original order amount, however we also want to apply cr…
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Is there any way to view item images uploaded in PIM in Order Management?We want to view item image for options items when adding a configured item in sales order. How could we achieve this?
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Configuring to Send Advanced Shipping Notifications to CustomerSummary: Hey everyone, Our team has been sending manual email notifications to customer to notify them that their order has shipped. The team has received positive feedb…
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Update Actual Delivery date from Order Management UIWe understand the field 'Actual Delivery Date' in order lines can be used as an identifier to confirm when the Shipment reached the Customer site. Is there any way to ma…
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How to update the EFF without creating revision with REST APISummary: How to update the EFF without creating revision with REST API Content (please ensure you mask any confidential information): Version (include the version you ar…
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How to track who changed in Manage order management extension ?How to track who changed a specific record in Manage order management extension ? There is no option to see record history ? -
why Order form needs a save to populate Order type which further bring Receivables Transaction type?We are already defining the Pre transformation rule in system to derive the AR Billing transaction type. But Order type is not coming at header.
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Unreferenced RMA is failing when we are trying with ATO itemUnreferenced RMA is failing when we are trying with ATO item We are getting the below error SourceTransactionLineNumber 1, SourceScheduleNumber 1: You must include a ref…
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Redwood Sales Orders Page - Line status not updating correctly on Sales Order Lines TabSummary: We're seeing an issue all of a sudden where the line status is not updating correctly on the sales order lines tab within the new Redwood OM module. Any ideas o… -
How to send EFF values from Order management to Asset Management DFFsSummary: I have created items which are asset track enabled and once order lines are closed in Order Management, I am getting assets created and able to view them from M…
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Redwood Data Access Groups setup is not workingSummary: Hi Team, we are testing Redwood functionality for segregating two sales channels for the same BU. The requirement is neither sales channel should be able to vie…
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Service mapping for a dropship order from Order Management EFF to Purchase requisition EFF.Summary: Hi, we need to configure the service mapping from Order management EFF to the purchase requisition EFF for a Drop ship order. I would appreciate if anyone could…
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how to configure CMK for EDI integration with OICSummary: Hi, We have EDI requirement for Order to Cash flow : Inbound Sales order 850, outbound ACK 855, ASN 856, Invoice 810 the end customer uses EDI service Provider … -
Can we configure the "Shipping Method" seeded field's List of Values within OMSummary: We want to configure the "Shipping Method" seeded field's List of Values (LOV) within Oracle Cloud Order Management. Our requirement is to display a restricted …
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Match tax and discount amount from source systemWe have a upstream sales platform which will pass the price, tax & discount amount to Fusion. To avoid fusion's SO amount not matching the upstream sales platform's orde…
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How to split the supply type to (ON Hand or goods available + PR BUY) when having B2B item in the SOSummary: we are going to apply the Back to back buy business flow. but we are facing two un expected behaviors: When we have an item enabled as a back to back Buy, and t… -
RMA orders are getting created with Zero Price for Service ItemsSummary: Hi , I am trying to create a Referenced Return for a service item in Order Management. RMA is getting created. However, price for RMA order is not the negative …
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How to check if payment terms have been overridden in order managementWe’ve identified several sales orders where the payment terms differ from those defined in the customer master file. We suspect that the payment terms may have been manu…
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Wanted to understand how the Orchestration Process assignment works at each line level of PTO.Summary: Hi Team, Below is my observation : if i have a PTO : Parent item : Say COMPUTER ………………………Child 1: Monitor ………………………Child 2: Machine ………………………Child 3: Keyboard ……
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Tiered Markup (Discount List) is not populating GL_DATESummary: Tiered Markup line has a blank/null GL_DATE in RA_INTERFACE_LINES_ALL. Content (please ensure you mask any confidential information): We are using a Discount Li…
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Ability to search item during sales order creation based on EFF's defined at itemSummary: Few EFF's are defined at item. During sales order creation, user wants to search item based on these EFF's Is this possible in existing UI vs Redwood Content (p…