Virtual Assistant
Discussion List
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Unable to download the peoplesoft custom component from the components interfaceSummary Unable to download the peoplesoft custom component from the components interfaceContent Hi, Recently I have cloned the peoplesoft Absence chatbot skill from Skil…Lakshmi Hari 8 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant and Mobile -
Integration with ODA without webhooksSummary Integration with ODA without webhooksContent Hello, is there any way to integrate with ODA without using webhooks where I can send the request and get the respon…Sherif Bashar 20 views 5 comments 2 points Most recent by Sherif Bashar Digital Assistant and Mobile -
Connecting ODA Component to On-prem APIs using DRGContent Hi, We are configuring ODA for on-premise Peoplesoft applications. Due to security constraints, communication between on-premise endpoints and ODA should be over…
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Oracle Digital Assistant - Agent system through webhooksSummary Can somebody provide the right webhook agent payloads for ODA 20.08?Content Dear People, I'm trying to implement a 3rd party agent system through webhooks . I'm …Lorenzo Mac-Donald-251034 19 views 1 comment 0 points Most recent by Tamer Qumhieh Digital Assistant and Mobile
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How to extract chat conversation and pass it as a parameter in custom component for webservice postSummary How to extract chat conversation and pass it as a parameter in custom component for webservice postContent We are currently working on an enhancement to include …Nina Bonita Brilleta 25 views 5 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant and Mobile
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User Authentication and authorization for a back-end webserice call (peoplesoft 8.55 and ODA)Summary Pass logged in user principle to a back-end webserviceContent Hi I need a help in calling the custom component back-end service (say for example, a Peoplesoft im…
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ODA Deployment and Testing strategiesSummary CI/CD for ODAContent Has any one implemented a C/CD deployment and testing pipeline for ODA. Deployment pipeline 1. If I need to implement a CI/CD pipeline for O…
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How to disable User Terminate function of ODA in live chat using "bye" exit keywordSummary Disable User Terminate function of ODA in live chat using "bye" exit keywordContent I am trying to disable User Terminate function of ODA in live chat using "bye…Nina Bonita Brilleta 14 views 16 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant and Mobile
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Integrating Oracle Digital Assistant with Google AssistantSummary Channel for integrating Oracle Digital AssistantContent Hi, We are trying to integrate oracle digital assistant with google assistant, we want to know how we cou…Satshah 72 views 2 comments 0 points Most recent by Ricardo Buitrago Lizarazo-Oracle Digital Assistant and Mobile
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Hide message in the new web SDKSummary beforeDisplay is not working in case of Bots.sendMessageContent Hi, I'm using the new web SDK to replace Smooch Plugin, I noticed that delegate beforeDisplay is …User_TSHHI 23 views 6 comments 0 points Most recent by Sharath Chandra Gavini Digital Assistant and Mobile -
Oracle Websdk - Disable textarea focus when widget open in case of mobileSummary Oracle Websdk - Disable textarea focus when widget open in case of mobileContent Hello, How to disable auto focus on textarea when the wdiget open in case of mob…
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Digital Assistant Implementation guideSummary Digital Assistant Implementation guideContent Hi All, I am completely new to digital assistant and i am trying to find the implementation guide for Oracle digita…Sanjay Kalingu 330 views 7 comments 4 points Most recent by Amlan Nanda Digital Assistant and Mobile -
How to automate Dynamic Entities ProcessSummary Dynamic EntityContent I have created a Dynamic Entity in my BOT, and using the steps mentioned on https://docs.oracle.com/en/cloud/paas/digital-assistant/rest-ap…User_25V6X 11 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant and Mobile
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Saas Prebuilt SkillsSummary Saas Prebuilt SkillsContent helloDo you have detailed document about Prebuilt SkillsIn Fusion ERP sunch as sales, Accounting SCM , HR, log fireI need to know mor…
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Auto-Complete Suggestions Utterances still appear in Web SDK even after deletionSummary Auto-Complete Suggestions Utterances still appear in Web SDK even after deletionContent Hello, I was trying the Auto-Complete Suggestions feature and it works fi…
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PostbackSummary way to customize the postbackContent Hi everyone! We have created a carousel with buttons labeled 'Select' but once the user clicked the button we don't want to …Xena Arcabos-133101 6 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant and Mobile
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Waiting Time in Agent Transfer - How does it work?Summary Waiting Time in Agent Transfer - How does it work?Content Hello SMEs- We have this Live Agent transfer to Oracle Service Cloud feature implemented. Our client re…Alvin John Margallo 10 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant and Mobile -
Skill routingContent Dears, I have skill for live agent i need to make it generic i must pass parameter to it and then live agent will pick the correct queue How can i call it first …
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DevOps on ODASummary DevOps, CICD for ODAContent Hi Gurus - Is there an way to implement CICD for ODA? We want to automate the migration from one ODA instance to another. Thanks! Ver…Alvin John Margallo 17 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant and Mobile
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face recognition and user profileContent 1. is there any posibility for loginTo bring automaticly user profile nameFrom ecommerce and how can get from web channel?2. Is there any function to get employe…Hamdien 13 views 3 comments 0 points Most recent by Frank Nimphius-Oracle Digital Assistant and Mobile
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ODA with whats appContent i configured ODA witg Facebook, How can i link it to whats app?ThanksHamdien 24 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant and Mobile
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request - ODA Voice detectionSummary ODA with auto voice detectionContent How can i implement Voice solution with ODA with auto voice detection? Thanks
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ODA with exchange server (calenders)Content Dears,Can you help me how to integerateODA with exchange server to bring today calnders for spesific profile.usernameBest Regards,
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Web channel user recognition by ODASummary Web channel user recognition by ODAContent I am using sample JavaScript SDK based web channel and i am trying to figure out what needs to happen so that ODA reme…Pawan Gupta Deloitte 14 views 4 comments 0 points Most recent by Hamdien Digital Assistant and Mobile
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Skills that are registered in DA are not showing.Summary Trying to update the skills in DA but Skills are not showing.Content Upon entering my DA I have encountered an error saying 'There was an unexpected error proces…Xena Arcabos-133101 10 views 4 comments 0 points Most recent by Grant Ronald-Oracle Digital Assistant and Mobile
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request - ODA Translation Google rest APISummary ODA Translation Google rest APIContent Dears, Can you help what is Rest Google API end point, that i should i set it in ODA configuration , i have access key but…Hamdien 12 views 3 comments 0 points Most recent by Grant Ronald-Oracle Digital Assistant and Mobile
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Testing ODA on WhatsAppContent Hi, I am trying to publish my ODA to WhatsApp. However, I am done with all steps but I still can't receive replies from the ODA once I message the phone number r…
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BOT UI Differnet between Oracle demo and Client environmentContent Team, Based on the fusion application version BoT appearance can be dissimilar? We did notice that BoT look and feel is different between Oracle demo and Client …
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Show a phone number when resolved to unresolvedIntent consecutive for 3 timesSummary Show a phone number when resolved to unresolvedIntent consecutive for 3 timesContent Hi, Requirement: When my input maps to unresolvedIntent for 3 times I should…Jaeyshree Kumaran 20 views 7 comments 0 points Most recent by bhiern-Oracle Digital Assistant and Mobile
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ODA with QnA is not working with MS TEAMSSummary ODA with QnA is not working with MS TEAMSContent I have built a Skill with Intent and QnA. I have created a bot in Microsoft Bot Framework and linked to the deve…Jaeyshree Kumaran 13 views 6 comments 0 points Most recent by Jaeyshree Kumaran Digital Assistant and Mobile