Work Orders and Service Logistics

Discussion List

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  Unable to create RMA Sales Order because of Pricing Error.

  Summary Unable to create RMA Sales Order because of Pricing Error.Content Hi, In Service Request -> Parts Tab I have added the Return Broken Product SAC and Ship Repaire…

  Received Response

  V.P 230 views 2 comments 1 point Most recent by V.P Apr 7, 2020 5:16AMFusion Service
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  IB update with customer return SAC

  Summary IB update with customer return SACContent Here is my use case, Customer has IB asset (item#A - serialized item) with SN#123 Customer opens a SR with SN#123 then …

  Accepted answer

  Adam Liu 27 views 1 comment 0 points Most recent by Adam Liu Mar 11, 2020 12:37AMFusion Service
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  Sales order errors for customer return SAC

  Summary Sales order errors for customer return SACContent Hi, Before I open a Oracle SR, I'd like to check if you have any quick fix for this issue. Here is the detail, …

  Accepted answer

  Adam Liu 61 views 2 comments 0 points Most recent by Adam Liu Mar 10, 2020 4:04AMFusion Service
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  SO# logic for SR Part Details

  Summary SO# logic for SR Part DetailsContent Hi, On SR -> Part Details, if I create one RMA (with customer return SAC) and one Ship (with customer install SAC) lines, is…

  Received Response

  Adam Liu 38 views 2 comments 0 points Most recent by Adam Liu Feb 28, 2020 1:01PMFusion Service