Cloud at Customer
Discussion List
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Your services have been terminatedSummary: My account terminated. Content : Hi, i requested by mistake tenancy deletion. Then i tried to take it back but i couldn't. I asked from support. He/She said to … -
Could Oracle bring my instance and storage volume, that I DID NOT terminate, back?Summary: So yesterday my instance and associated boot volume got terminated for no reason and without any warning. I have no backups and terminated instances already eva…
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I Upgraded my free tier Oracle Cloud accountSummary: I Upgraded my free tier Oracle Cloud account to a PAYD account and after 1 MONTH it still says "Your account upgrade is in progress." Content (required): I want…
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Deleting a Free Tier Tenancy is stuck at 33% for monthsHello, can you help us to delete a tenant and our whole account at Oracle free tier, please? No one was able to help us from the live chat support, and they referred us …User_2025-03-07-01-36-07-042 172 views 7 comments 0 points Most recent by User_2025-03-07-01-36-07-042 OCI - General
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I cant login to my accountSummary: I cant login to my account , i already posted 1 month ago same thread and got no clear response here is the link: https://community.oracle.com/customerconnect/d…
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OCI Cloud Free Tier Account/Tenancy Deletion (request raised stuck at 33%). How to solve this?Summary: OCI Cloud Free Tier Account/Tenancy Deletion (request raised stuck at 33%) Content (required): Raised an Tenancy Deletion in March '23. All resources associated…
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Can you restore my instance that I lost today somehowSummary: I had an instance running and now it is nowhere to be seen Content (required): I had an instance running for a while and it was running fine for a couple of mon…
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No notification after password resetSummary: I have not received any notification after password reset Content (required): I triggered the password reset process via the login page for many times, but have…
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Reclamation of Idle Compute InstancesSummary: Always Free customer - with 1 instance, received email stating will lose it if idle? Content (required): Received below in email from Oracle: "As a reminder, Or…
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My instance suddenly disappearedSummary: My instance suddenly disappeared Content (required): I received below email yesterday and my instance was not able to connect. I saw that the instance was termi…
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Error when signing in to cloud consoleSummary: When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to complete authentication was not provided or was incorrect.…
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Instance doesn't start (is disabled and will not accept any action requests)Summary: Oracle free tier instance. Its been running flawlessly for ages. It is currently stopped and when i try to start it i get the following error: Unable to start i…
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User login failedSummary: Content (required): My account was used to log in normally a few days ago, but now I can’t log in for some reason. I also contacted the online customer service …
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How to get support on Oracle Cloud?Summary: My Cloud trial expired and everything is disabled in Dashboard (cannot do not even Upgrade), including Chat support. Any idea what to do (I mean, how to get pro…
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Password reset issue - We are unable to recognize your browserSummary: Hi Team, I created a temporary password in my account but forgot to save it. It seems that my old password is no longer valid, and when I tried to reset my pass… -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: I can't access my always-free services. Oracle didn't give me any notice and blocked all services without informing me. I don't know what's happening. any one k…
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Unable to delete OCI account/request tenancy deletionSummary: I'm unable to delete my OCI account. Request tenancy deletion fails and no one I've talked to has been able to help. Content (required): I'm unable to delete my…
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NEED help to connect back to my region in Stockholm to activate my ATP oracle dbSummary: Content (required): Today i got this email from Oracle: Hello, We recently detected your Always Free Oracle Autonomous Transaction Processing Database named TRA…
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Cannot log into oracle cloudSummary: Cannot login to oracle cloud account Content (required): When attempting to login to oracle cloud I meet the following error: { "code" : "NotAuthenticated", "me…
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Wondering how to get my instance enabledSummary: I am getting this error whenever I tried to start/stop/reboot my instance: Instance ocid1.instance.oc1.iad.anuwcljrexv3lcacjugdwmwnatiwha47vs2yh2inv7ekabqgbywdx…
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OCI Tenancy Termination Failed! "The work request to delete your tenancy could not be initiated"Summary: OCI Tenancy Termination Failed! Content (required): When try to terminate OCI Tenancy. "The work request to delete your tenancy could not be initiated" Version …
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Login to my Oracle Cloud account shows a password errorSummary:Login to my Oracle Cloud account shows a password error，When I entered my email address on the password recovery page, I didn't receive an email with the reset …
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Unable to perform admin tasks with and admin account on Oracle Cloud Infrastructure.Hey there. I am a bit new to Dev Ops (so please pardon any incorrect terminology) but wanted a small server for my personal portfolio apps so hosted an Always Free Linux…
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Tenancy became inactive suddenlySummary: Tenancy became inactive without warning, also unable to use any of the "always free" services Content (required): I'm using the free tier available services, su…
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The contact form does not allow valid china mobile numberSummary: I am try to fill contact form, to contact sales for Oracle. But it said my phone number not valid. It is real phone number , I am living in china. Please check …
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Help, Oracle charge me for upgrade account to pay as we go, But not provided service.Summary: Today i want to upgrade my account from free tier into pay as we go. But after i add credit card to pay. Oracle charged Me for 138.19 SGD. Oracle do not let me …
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I can not sign in to cloud consoleSummary: I can't enter to my oci account Content (required): When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to comple… -
Tenancy inactive, how to reactivate?Summary: How to reactivate a tenancy that's been accidentally terminated? Content (required): I accidentally terminated my OCI Free Tier tenancy and I would like to know…
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I am Unable to login my accountSummary: Request for Help with Restoring My Oracle Cloud Account Login Content (required): I am writing this post because I am unable to log in to my Oracle Cloud accoun…
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Account terminated without a reasonSummary: Yesterday, my account was terminated (deactivated) without being given a proper reason. Content (required): When I logged in to the cloud console yesterday, I n…