Cloud at Customer
Discussion List
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Unable to access any OCI resourcesSummary: I can log in to the same "admin" account I have been using. Still, every page shows either a 401 Unauthorized error prompt or the message "The required informat… -
My free tier is blocked - as Admin I cannot upgrade itSummary: My free tier is blocked - as Admin I cannot upgrade it Content (required): Could someone help me to unblock it ? Version (include the version you are using, if …
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: First of all, Hello I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: ht…
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My account is disabled and my instances are deletedSummary: My account which was created 2 days back has been disabled and my instances deleted. This is what I see Content (required): Version (include the version you are…
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The third time I asked: can't log in to Oracle cloudOracle cloud can't receive the email of changing the password. I have changed my computer, but the attempt is still invalid. I think many people have the same situation.…
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Unable to login to Oracle cloud accountSummary: Content (required): Unable to log in to Oracle cloud, prompt password error, click forget password to receive email, but Oracle traditional account can receive …
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Unable to login to Oracle cloud account总结： 内容（必填）：无法登录Oracle云，提示密码错误，单击忘记密码接收电子邮件，但Oracle传统账号可以接收电子邮件。我已经向客户服务部门反馈了3个月，但每次都无法解决。帐号…
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I can't see my instances, compartments, Authorization issue ??Summary: Suddenly I am getting this strange message "You don’t have permission to view these resources in this compartment. Try another compartment, or contact your admi…
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Terminated instance and now I can't make another oneSummary: Hello, I am on the 'free' account and I terminated my ampere server so that I could do a clean install of ubuntu. Well now it says that I have to upgrade and th…
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Do the sample signing code mentioned in Oracle Cloud Doc's requires any licensing in order to use?Summary I am working on a tool that monitors Oracle Cloud Infrastructure services.Content The sample code uses tomitribe jar. I have licensed the jar. Now wanted to chec… -
Can I delete all my informationI want to delete my email, credit cards, tenancy and all my users data Note: My tenancy was terminated and i want to delete
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I can't login to oracle cloudHello, My problem is that I cannot log in to my oracle cloud panel, I have tried to reset my password but I never get the recovery email. I can only log in to oracle clo…
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OCI and Community accountGood Morning Some time ago I logged as usual to my OCI Account and I saw it was suspended. I contacted Oracle "support" via some kind of oracle forums, Oracle Employee s…
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VPU in "Free Tier"I am using "Free Tier" services, when I create an instance I want to select "Target Volume Performance" -> "VPU : 120". Will it be free for me because I have not found a…
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How to enable Crowdstrike to allow remote code execution through Jenkins pipelineSummary: Jenkins pipeline is configured to connect to remote powershell using PSSession command and then trigger a powershell script on the remote machine to start\stop …
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ORA-20987: APEX - Application Express is being upgraded to a newer version. Changes to applicationsSummary: Can't access page or change password for user in APEX because long upgrade process. Content (required): I have free tier account with one database. Today found …
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Multiple Account DeletionsSummary: I request that my accounts be deleted along with any stored information relating to myself. A simple request. I want my Oracle Cloud account to be completely de…
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My paid account has been suspendedI do not know why my paid account has been suspended without any reason, what to do now, do not know who to contact to deal with the problem, very urgent
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How do fix:"You don’t have permission to view these resources in this compartment."?Summary: I am unable to view or access my instances (always-free tier). I had one VM in always-free tier. VM was working few weeks ago, when I try to access them today, …
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Tenancy became inactive suddenlySummary: Hi. Yesterday we saw lots of server errors in our external logging service. I checked OCI and looks like my tenancy became inactive without any warning or infor…
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Will my account be terminated?Summary: Concerns regarding Free tier Cloud subscription before it ends... Content (required): I read the Cloud Portal docs, Then created a compute instance with Shape c…
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Account DeletionHi, I'm done evaluating OCI services and I'm deciding to delete my account. There's no option available in the console but only for managing user accounts inside the clo… -
Cannot create Always Free resourcesSummary: Error: "Account has reached maximum limit for Always Free Autonomous Database instances. Upgrade to a paid account to create additional Autonomous Databases." E… -
How do I fix this error: "You don't have permission to view these resources in this compartment"?Summary: I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: https://community.orac…
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Problem with my instance after free trial endsSummary: Hello. My always free instance was stopped, and i can't work anymore. I receive the message "Instance ocid1.instance.oc1.eu-frankfurt-1.antheljtvsxameacrc2zrnes…
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll…