Cloud at Customer
Discussion List
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo… -
Cannot upgrade to paid subscriptionSummary: Upgrading to a paid subscription is impossible Content (required): For several weeks, the message displayed is: "Your account upgrade is in progress" -
Free tier suspended - how to fixSummary: yesterday i got a massage telling me about account suspension (not clear why). The result was my free instance were suspended. When i try to start a message inf…
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My account got terminated. I had Always-Free instances running in the account there is no reasonSummary: My account got terminated. I had Always-Free instances running in the account there is no reason for that i need help Content (required): Version (include the v…
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Can not reset tenant administrator password to OCI Free Tier.Summary: Can not reset tenant administrator password to OCI Free Tier. Content: When I try to reset my tenant administrator account to OCI Free Tier, I get this message.…
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy inactive without a warning or notificationSummary: Logged in to my Oracle Cloud console and discovered my tenancy was inactive and my instance removed. Content (required): Contacted support by chat and they just…
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Tenancy became inactiveSummary: Have been using my account, when suddenly, I couldn't connect to my instance anymore, and then received errors on the website. Now my tenancy is "inactive", and…
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Account disabled without any notice or details.Greetings! Today when I tried to access my machines, They were all down. When I checked the Cloud Console I found this (Image Attached below) This seems to be very criti…
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SSH connection returning incorrect fingerprintSummary: I tried to connect to one of my instances today and I received an incorrect SSH fingerprint Content (required): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@…
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You don’t have permission to view these resources in this compartment.Summary: I cannot access my VMs. Content (required): I cannot access my VMs. I am getting "You don’t have permission to view these resources in this compartment." messag…
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CLI Doesn't WorkAfter the issue of the publuc IP and the reset of the adress I can't acess my Instance of Ubuntu. My private key is refused, I generate a new pair of keys, still refused…
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Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…
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Unable to create Oracle Cloud AccountSummary: I tried to register at Oracle Cloud Free Tier and it does not accept any credit card.
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Unable to create Oracle Cloud AccountSummary: After insert my credit card and submit my subscription, it show the following message "Thank you for signing up for Oracle Cloud. We are creating your account, …
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Cannot create an instance under free alwaysSummary: i received a mail that my account was upgraded from free tier to always free after logging into my cloud.oracle.com i cannot create an instance Content (require…
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Change Fusion SaaS 4 letter domain like equv, evhm, etc.Summary: Content (required): Is there any way we can change Fusion SaaS 4 letter domain like equv, evhm, etc.? Version (include the version you are using, if applicable)…
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EBS Asserter require Separate License or it does fall under OICS License Type Standard?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Sign in problemsSummary: I can't sign in. Every time I try I'm getting error "Forbidden Your client is not allowed to access the requested object." Content (required): Forbidden Your cl…
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GOt Charged with SGD 138.19 while upgrading my accountSummary: Hi, I've been charged with around 100$ when i'm trying upgrade my account, though its prepaid service, i'm not sure why they charged so much, how to check on th…
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Error on sign in to cloud consoleSummary: Today cloud console asked me for change my password. I changed it. But after that i can't sign in to the cloud platform. After redirect to the https://auth.eu-z…
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I can't delete object storage bucketSummary: Hi. I try to delete bucket of obcket storage. But I can't delete bucket of obcjet storage. Error message is "Either the bucket named 'obst' does not exist in th…
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Can't login to Oracle cloud for about a weekSummary: I can't login to my Oracle Cloud account Content (required): About a week ago I tried to login to my account after a small break (~2 weeks) but I was getting an…
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My Oracle Cloud account is terminated.Summary: When I login into my account, I found I can't log in to my account anymore. The Oracle support told me to contact you first. Content (required): Oracle support …
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not able to delete child compartment -Summary: I am trying to delete non-required child compartments under my root compartment, I have tried both ways CLI and GUI. At GUI its showing deleting but again after… -
Desperate trying to upgrade to a paid accountSummary: I requested an upgrade to a paid account on Jan 18th and still waiting in "Your account upgrade is in progress.". I've tried almost everything but couldn't solv…
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Upgrade from free to payasyougo - how long will it take?Summary: Hi I have upgraded to paid but the banner hasn't gone away Content (required): entered my card., it now shows "Your account upgrade is in progress" how long sho…
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Using SMTP on free tier account.Summary: I have a free tier account but need to use the SMTP service which require the account to be upgraded. My question is , if i upgrade the account will all my free…
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Cannot upgrade from free account: "You do not have access to perform this operation"Summary: My free account has expired today and I am being notified by email. I am trying to upgrade from "Upgrade and Manage Payment", but it displays the following cont…