Cloud at Customer
Discussion List
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OCI and Community accountGood Morning Some time ago I logged as usual to my OCI Account and I saw it was suspended. I contacted Oracle "support" via some kind of oracle forums, Oracle Employee s… -
VPU in "Free Tier"I am using "Free Tier" services, when I create an instance I want to select "Target Volume Performance" -> "VPU : 120". Will it be free for me because I have not found a…
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How to enable Crowdstrike to allow remote code execution through Jenkins pipelineSummary: Jenkins pipeline is configured to connect to remote powershell using PSSession command and then trigger a powershell script on the remote machine to start\stop …
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ORA-20987: APEX - Application Express is being upgraded to a newer version. Changes to applicationsSummary: Can't access page or change password for user in APEX because long upgrade process. Content (required): I have free tier account with one database. Today found …
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Multiple Account DeletionsSummary: I request that my accounts be deleted along with any stored information relating to myself. A simple request. I want my Oracle Cloud account to be completely de…
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My paid account has been suspendedI do not know why my paid account has been suspended without any reason, what to do now, do not know who to contact to deal with the problem, very urgent
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How do fix:"You don’t have permission to view these resources in this compartment."?Summary: I am unable to view or access my instances (always-free tier). I had one VM in always-free tier. VM was working few weeks ago, when I try to access them today, …
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Tenancy became inactive suddenlySummary: Hi. Yesterday we saw lots of server errors in our external logging service. I checked OCI and looks like my tenancy became inactive without any warning or infor…
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Will my account be terminated?Summary: Concerns regarding Free tier Cloud subscription before it ends... Content (required): I read the Cloud Portal docs, Then created a compute instance with Shape c…
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Account DeletionHi, I'm done evaluating OCI services and I'm deciding to delete my account. There's no option available in the console but only for managing user accounts inside the clo… -
Cannot create Always Free resourcesSummary: Error: "Account has reached maximum limit for Always Free Autonomous Database instances. Upgrade to a paid account to create additional Autonomous Databases." E… -
How do I fix this error: "You don't have permission to view these resources in this compartment"?Summary: I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: https://community.orac…
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Problem with my instance after free trial endsSummary: Hello. My always free instance was stopped, and i can't work anymore. I receive the message "Instance ocid1.instance.oc1.eu-frankfurt-1.antheljtvsxameacrc2zrnes…
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll… -
Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…
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Cannot upgrade to paid subscriptionSummary: Upgrading to a paid subscription is impossible Content (required): For several weeks, the message displayed is: "Your account upgrade is in progress" -
Free tier suspended - how to fixSummary: yesterday i got a massage telling me about account suspension (not clear why). The result was my free instance were suspended. When i try to start a message inf…
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My account got terminated. I had Always-Free instances running in the account there is no reasonSummary: My account got terminated. I had Always-Free instances running in the account there is no reason for that i need help Content (required): Version (include the v…
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Can not reset tenant administrator password to OCI Free Tier.Summary: Can not reset tenant administrator password to OCI Free Tier. Content: When I try to reset my tenant administrator account to OCI Free Tier, I get this message.…
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy inactive without a warning or notificationSummary: Logged in to my Oracle Cloud console and discovered my tenancy was inactive and my instance removed. Content (required): Contacted support by chat and they just…
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Tenancy became inactiveSummary: Have been using my account, when suddenly, I couldn't connect to my instance anymore, and then received errors on the website. Now my tenancy is "inactive", and…
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Account disabled without any notice or details.Greetings! Today when I tried to access my machines, They were all down. When I checked the Cloud Console I found this (Image Attached below) This seems to be very criti…
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SSH connection returning incorrect fingerprintSummary: I tried to connect to one of my instances today and I received an incorrect SSH fingerprint Content (required): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@…
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You don’t have permission to view these resources in this compartment.Summary: I cannot access my VMs. Content (required): I cannot access my VMs. I am getting "You don’t have permission to view these resources in this compartment." messag…