Cloud at Customer
Discussion List
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I lost windows hello for FIDO verification due to bios reset and have no access to MFAI was later told to go to the page https://idcs-433af2da9d4d43878338798bebc421b7.identity.oraclecloud.com/ui/v1/myconsole?root=my-info&my-info=my_profile_security, but i… -
I cant login into my oracle cloud accountSummary: I tried to login into my oracle cloud account and it said my username or password was wrong, so i tried recovering the password (maybe i changed and didn't reme…
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Always Free Cloud Account MFA Access Bypass CodeSummary: This is Sikandar Hayat working in Oracle technologies for the last 27 years and an Oracle ACE but really struggling with your support services for the last coup…
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Locked out from Cloud account after enabling 2FASummary: Can no longer log in on root account / default tenancy after 2FA was enabled. Content (required): After creating a 2FA setup ("mobile app") for my root user and…
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Unable to register an Oracle accountMy email account number: suinian666@gmail.com This is the 17th time I have tried to register Oracle in the last three years, but I have always ended up with a failed reg… -
couldn't access my OCI account I would like to apply a bypass code.Summary: Couldn't access my OCI account I would like to apply a bypass code. It shows need the fido authorization but I haven't storage any on my phone. The other way is…
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Migration & Disaster Recovery -Full Stack Disaster RecoverySummary: Dear Oracle Community, I am currently working on a project on Migration & Disaster Recovery -Full Stack Disaster Recovery. But I see that the information that t…
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I cant log in into my account - 2FA Mobile Auth lostI am the Admin of an free tier account in the cloud infrastructure and lost my 2fa credentials for the mobile authenticator app. I also dont have an one time key to ente…
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are the always free account limits broken?I understand that with an always free account i can create 4 instances without exceeding the maximum of 4 ocpu processors, 24gb of ram and 200gb of disk space, of which …
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Locked out of account due to 2FA "Sign in policy denied access"Summary: Content (required): In the course of setting up 2FA for my account I got logged out and now it gives me the "Sign in policy denied access" error whenever I try …
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an… -
invalid username or passwordSummary: Always showing "Invalid username or password" when I login oracle cloud. Content (please ensure you mask any confidential information): Try login, always showin…
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I'm unable to power up the Ampere VM because it doesn't have volume attached to it.I can't turn on the Ampere VM because it doesn't have volume attached to it. I tried attaching the volume to the instance, but it won't because it's disabled. Tenancy: b…
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Unable to sign up and amount got verified from the bank cardI'm using a physical Visa debit card to verify my Oracle Cloud account. Although charged the account verification fee was successful, but I still received an 481 error -…
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Lost all permissions for my Always Free AccountI am able to login to my OCI account, but I cannot access anything inside - even the upgrade my account page :) It seems I have lost all the permissions. I am unable to …
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How to resolve "Cannot reset password - We are unable to recognize your browser." in 2023Summary: Hi Team, i have a free tier account and try to reset my password. But i can't do it, because i get the error that don't allow me to change it and it gives no ot…
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About tenancy override from OCI consoleSummary: Would like to know the following about tenancy override from OCI console. (1) Are there any conditions such as network for overriding to different tenancy? (2) …
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Getting error on payment verification while registering for Oracle Cloud Free TierSummary: Getting error on payment verification while registering for Oracle Cloud Free Tier Content (required):Getting error on payment verification while registering fo…
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I can't complete 2FA after upgrading phoneSummary: I upgraded my iphone recently and my account no longer appears in my Oracle 2FA App, so I am unable to login unless I have a bypass code or a way to re-setup th…
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Can't access my account. Oracle Mobile Authenticator 2FA resetHi, I have been a Free Tier user for almost 4 years here. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I c…
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Need help resetting account/deleting account.Summary: My account email and password was changed without my permission. It was a free tier account, however I do not need it anymore and would like it deleted. Or, I'd…
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Help with MFA reset on OCI free tierHi I am unable to login to Oracle Cloud. It is asking for 2FA Authenticator app however I do not have the authenticator. I also do not have any bypass codes. Is there a …
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Need steps to delete Free Tier OCI accountSummary: Delete OCI free tier account Content (required): I would like to know hot to delete my free ter OCI account. Can delete the tenancy & give contact support dialo…
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SSO Configuration Steps for a Fresh Cloud EnvironmentSummary: SSO Configuration Steps for a Fresh Cloud Environment Content (please ensure you mask any confidential information): Hi Team, Greetings! We are looking for a co… -
with "dbaascli database create", only one process/scriptt only one script can be started.Summary: by starting the create database with "dbaascli database create", only one process/scriptt only one script can be started, the others are simply ignored. How to …
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OCI Login Issue | Cloud console login issueI used to set the MFA auth,I installed oracle auth app my phone , verified and configured MFA few months before.I recently factory reset my phone and forgot to backup th…
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I terminated my OCI always-free Tenancy. Now I want it back, how can I reactivate?Summary: Basically what the title says. I had a OCI always free free tier Tenancy on witch I experimented mounting some ubuntu servers. Then I terminated the Tenancy thi…
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Didn't receiving reset password emailSummary: We are not receiving the password recovery email or link from Oracle after we complete the password reset process. Content (please ensure you mask any confident…
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Assistance Needed: Authorization Failed or Requested Resource Not Found Issue in Oracle Free TierDear Oracle Support Team, I hope this email finds you well. My name is Rohil and I am writing to seek assistance regarding a persistent issue I've been facing in the Ora…
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My Oracle Cloud account is disabled (Tenancy status is inactive)My Oracle cloud account is provisioned and disabled in the same day. I create free servers only even I haven't used trial credit yet. I can still login in to Oracle Clou…