Cloud at Customer
Discussion List
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…miz003 41 views 6 comments 0 points Most recent by Jose Rebola Gomes Oracle Cloud Infrastructure - General -
is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…Abdelbari TALBI 124 views 1 comment 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…mattbju2013 11 views 2 comments 0 points Most recent by mattbju2013 Oracle Cloud Infrastructure - General
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll… -
I WANT TO CLOSE MY ORACLE CLOUD ACCOUNT (free trial) AND IM UNABLE TO DO SO!!!Summary: I created trial cloud account couple years ago, and I continue receiving emails related to this account. I tried Oracle support Chat but says "Your tenancy is n… -
Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…idroiter . 21 views 2 comments 0 points Most recent by idroiter . Oracle Cloud Infrastructure - General
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Cannot upgrade to paid subscriptionSummary: Upgrading to a paid subscription is impossible Content (required): For several weeks, the message displayed is: "Your account upgrade is in progress"Olaf Zaplinski 11 views 2 comments 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General -
Free tier suspended - how to fixSummary: yesterday i got a massage telling me about account suspension (not clear why). The result was my free instance were suspended. When i try to start a message inf…Mik75 63 views 1 comment 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General
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My account got terminated. I had Always-Free instances running in the account there is no reasonSummary: My account got terminated. I had Always-Free instances running in the account there is no reason for that i need help Content (required): Version (include the v…hala 61 views 1 comment 0 points Most recent by Rahmathulla-Support-Oracle Oracle Cloud Infrastructure - General
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Can not reset tenant administrator password to OCI Free Tier.Summary: Can not reset tenant administrator password to OCI Free Tier. Content: When I try to reset my tenant administrator account to OCI Free Tier, I get this message.…User_ST2BI 12 views 3 comments 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…stoicgopher 61 views 3 comments 0 points Most recent by david.mmoreno Oracle Cloud Infrastructure - General
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…stoicgopher 11 views 0 comments 0 points Started by stoicgopher Oracle Cloud Infrastructure - General
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Tenancy inactive without a warning or notificationSummary: Logged in to my Oracle Cloud console and discovered my tenancy was inactive and my instance removed. Content (required): Contacted support by chat and they just…david.mmoreno 22 views 0 comments 0 points Started by david.mmoreno Oracle Cloud Infrastructure - General
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Tenancy became inactiveSummary: Have been using my account, when suddenly, I couldn't connect to my instance anymore, and then received errors on the website. Now my tenancy is "inactive", and…VasilyL 71 views 3 comments 0 points Most recent by david.mmoreno Oracle Cloud Infrastructure - General
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Account disabled without any notice or details.Greetings! Today when I tried to access my machines, They were all down. When I checked the Cloud Console I found this (Image Attached below) This seems to be very criti…
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SSH connection returning incorrect fingerprintSummary: I tried to connect to one of my instances today and I received an incorrect SSH fingerprint Content (required): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@…
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You don’t have permission to view these resources in this compartment.Summary: I cannot access my VMs. Content (required): I cannot access my VMs. I am getting "You don’t have permission to view these resources in this compartment." messag…
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CLI Doesn't WorkAfter the issue of the publuc IP and the reset of the adress I can't acess my Instance of Ubuntu. My private key is refused, I generate a new pair of keys, still refused…JaderT 11 views 1 comment 0 points Most recent by Kuljeet Singh - Oracle-Oracle Oracle Cloud Infrastructure - General
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Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…rmorrow 1.5K views 2 comments 0 points Most recent by ABHISHEK NAGARE Oracle Cloud Infrastructure - General
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Unable to create Oracle Cloud AccountSummary: I tried to register at Oracle Cloud Free Tier and it does not accept any credit card.User_ZA8MU 1 view 2 comments 0 points Most recent by ABHISHEK NAGARE Oracle Cloud Infrastructure - General
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Unable to create Oracle Cloud AccountSummary: After insert my credit card and submit my subscription, it show the following message "Thank you for signing up for Oracle Cloud. We are creating your account, …Cristian Marcelino 1 view 1 comment 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General
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My account is 'terminated', my access to my whole root department is disabled with an error.Summary: Since 29 March 2022, I haven't been able to access anything in my root department. I am met with the error 'Authorization failed or requested resource not found…hm21st 141 views 2 comments 0 points Most recent by User_9E5ZL Oracle Cloud Infrastructure - General
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Cannot create an instance under free alwaysSummary: i received a mail that my account was upgraded from free tier to always free after logging into my cloud.oracle.com i cannot create an instance Content (require…User_9N936 21 views 3 comments 0 points Most recent by User_9N936 Oracle Cloud Infrastructure - General
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About tenancy override from OCI consoleSummary: Would like to know the following about tenancy override from OCI console. (1) Are there any conditions such as network for overriding to different tenancy? (2) …User_VQSIE 83 views 3 comments 0 points Most recent by Kuljeet Singh - Oracle-Oracle Oracle Cloud Infrastructure - General
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Change Fusion SaaS 4 letter domain like equv, evhm, etc.Summary: Content (required): Is there any way we can change Fusion SaaS 4 letter domain like equv, evhm, etc.? Version (include the version you are using, if applicable)…Vinay Gharge 1 view 2 comments 0 points Most recent by ABHISHEK NAGARE Oracle Cloud Infrastructure - General
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EBS Asserter require Separate License or it does fall under OICS License Type Standard?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):user11980530 1 view 1 comment 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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Sign in problemsSummary: I can't sign in. Every time I try I'm getting error "Forbidden Your client is not allowed to access the requested object." Content (required): Forbidden Your cl…User_CUNBE 1 view 4 comments 0 points Most recent by User_CUNBE Oracle Cloud Infrastructure - General
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GOt Charged with SGD 138.19 while upgrading my accountSummary: Hi, I've been charged with around 100$ when i'm trying upgrade my account, though its prepaid service, i'm not sure why they charged so much, how to check on th…Bala Narendra K CH 51 views 1 comment 1 point Most recent by ABHISHEK NAGARE Oracle Cloud Infrastructure - General
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Error on sign in to cloud consoleSummary: Today cloud console asked me for change my password. I changed it. But after that i can't sign in to the cloud platform. After redirect to the https://auth.eu-z…User_OC4OT 102 views 2 comments 0 points Most recent by ABHISHEK NAGARE Oracle Cloud Infrastructure - General