Cloud at Customer
Discussion List
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How can I get my files back from an inactive tenancy?Summary: My servers got deleted - the tenancy is inactive Content (required): So I had a couple of servers with some important files in them (the tenancy was running on …Kostas D. 91 views 2 comments 0 points Most recent by Kostas D. Oracle Cloud Infrastructure - General -
My Oracle cloud account is disabled and cannot be logged in.Summary: I'm an administrator and I can't get an email when I click Reset Password.Check spam and nothing. I contacted your customer , and the customer manually sent a r…Jeremy Bergin 93 views 2 comments 0 points Most recent by MIKO Oracle Cloud Infrastructure - General
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OKE Nodepool is in creating status and nodepool creation is not successfulSummary: I use free tier account with tenancy name (anithareddykandali), created OKE cluster, but noodpool is in creating state for more than 12 hours since we created t…Anitha Kandali 11 views 0 comments 0 points Started by Anitha Kandali Oracle Cloud Infrastructure - General
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Locked out from Cloud account after enabling 2FASummary: Can no longer log in on root account / default tenancy after 2FA was enabled. Content (required): After creating a 2FA setup ("mobile app") for my root user and…Robby-909 21 views 1 comment 0 points Most recent by Robby-909 Oracle Cloud Infrastructure - General
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Oracle Cloud account compromised (changed email and password)Summary: Hi, I am writing for a friend whose account got compromised: her default email & password got changed, and the password recovery email never arrived. She just r…francesco.lofa 31 views 1 comment 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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Not receiving a password reset email/linkSummary: We are not receiving the password recovery email or link from Oracle after we complete the password reset process. Content (required): After trying numerous tim…TheLastingInteriors 92 views 1 comment 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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Delete the tenant and apply for restorationSummary: 1、Delete the tenant and apply for restoration Content (required): 1、Registration information: Cloud name: di7ganx Oracle Cloud Console: https://myservices-di7…di7ganxgmail 21 views 1 comment 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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Help request - Cannot sign-in to OCI consoleHi everyone, on 11th May I was trying to activate MFA for my tenant admin account. I logged out and now every time I try to login I receive the error message: From that …luca_836 101 views 14 comments 0 points Most recent by luca_836 Oracle Cloud Infrastructure - General -
Unable to login to my subscription and Compute Instances are downSummary: I realized my website and applications hosted on my free tier Oracle cloud where down, so when I went to check what happened to my 2 instances I realized I wasn…kiraitachi 41 views 1 comment 0 points Most recent by kiraitachi Oracle Cloud Infrastructure - General -
Tenancy inactive after mouth free tierSummary: After the month of the free trial period, I am unable to use my account because it has been deactivated Content (required): After a month, my always free resour…
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Unable to use Remote Desktop Connection to VM instance using Oracle Linux 8.6 and XRDPI created a VM instance on Oracle Cloud, using Oracle Linux 8.6. I added TCP 3389 port in VCN on OCI before installing GUI. I want to install GUI and allow RDP connectio…Đồng Đế 1.9K views 2 comments 1 point Most recent by user715981-Oracle Oracle Cloud Infrastructure - General -
I do not have access to perform any operationSummary: I have no access to my computing instance. Cannot switch to paid account, cannot do anything when logged in. Content (required): I'm using free tier account and…
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can't login to Oracle cloudSummary: Hello,I can't login to my Oracle Cloud account,may deleted some settings in Cloud.Now I can't received reset password email,but lucky I recevied it today and ch…ramboZGL 31 views 7 comments 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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Request tenancy deletion not workingSummary: when I press the button: Request tenancy deletion An error comes up that says: The work request to delete your tenancy could not be initiated. I really need to …Harvey Nery 111 views 1 comment 0 points Most recent by Raghavan p-Oracle Oracle Cloud Infrastructure - General
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Tenancy inactive, again...My tenancy got inactive again. I am really sick of this OCI stuff. Terminations without any notice and all of our data poof, gone. I can't even delete my account because…
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Oracle Cloud $100 RefundSummary: Oracle has charged $100 on my card towards verification, but the refund is not issued yet. Content (required): My Cloud Account Name (Tenancy): syrow01 On 3rd O…RR80808 112 views 1 comment 0 points Most recent by Rahmathulla-Support-Oracle Oracle Cloud Infrastructure - General
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Authorization failed or requested resource not found.Summary: Authorization failed or requested resource not found. Content (required): I have this error code when I logged into my oracle cloud account "Authorization faile…jennifer123 265 views 2 comments 1 point Most recent by jennifer123 Oracle Cloud Infrastructure - General
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Why do I get 403 error when trying to access OCI Console?Summary: A few weeks ago I asked this question but didn't get any meaningful reply and the issue is still not resolved. I enter my cloud account name on https://www.orac…Uladzimir 91 views 12 comments 0 points Most recent by Uladzimir Oracle Cloud Infrastructure - General
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Tenancy suddenly became inactive while trying to upgradeSummary: Long story short, i needed a GPU instance for some AI projects of mine, but as soon as i clicked the link to upgrade my account to a paid one, the website stopp…
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I can no longer create instancesThey closed my instance with all my applications running in "Always free" mode (which I'm thinking is "Never free"), I went to create a new instance but I no longer have…
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: First of all, Hello My account has been block for 17 days.. I am unable to view or access my instances (always-free tier). The issue being faced is having very …
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ATP Database is getting stopped automaticallyContent In my Oracle Cloud Infrastructure (OCI) account, I have always free Autonomous Transaction Processing (ATP) database.I have consumed more than 77% in DB. Since 1…PallabDutta 43 views 23 comments 0 points Most recent by Jesús Moreno Díaz Oracle Cloud Infrastructure - General -
How to solve the problem: Error: Cannot Add Support IdentifierStreszczenie: Nie mogę uzyskać dostępu do Oracle Cloud Free Tier Support. Treść (wymagane): Przedwczoraj utworzyłem nowe konto Oracle Cloud Free Tier. Nie mogę uzyskać d… -
Why was my account terminated without any notice and reason?Content (required): When I logged into my Oracle Account on 20th April 2022, I found that my VM instance was deleted and I was unable to access any feature. On further i…KamranShah1207 281 views 3 comments 1 point Most recent by Ashk1708 Oracle Cloud Infrastructure - General
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How to get free OCI account if I don't have a credit cardSummary: Can someone please help me on how to get a free OCI account for learning purpose. I cannot create free tier account as I don't have a credit card. Please help. …learning123 51 views 2 comments 0 points Most recent by Famy_Rasheed-Oracle Oracle Cloud Infrastructure - General
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The instances disappeared from the Cloudcontent: all week my ADB was stopping for no apparent reason here the info about that: https://community.oracle.com/customerconnect/discussion/648747/503-service-unavail…Christian Osvaldo González 21 views 3 comments 0 points Most recent by Christian Osvaldo González Oracle Cloud Infrastructure - General -
How to register JWT post endpoint API gatewaySummary: I have a token rest URL having x-www-form-urlencoded body parameters "client_id" : "****, "client_secret" : "xxxaavvbb", "scope" : "service.monitoringxxx", "gra… -
Authorization failed or requested resource not found.Summary: "Authorization failed or requested resource not found." error on most pages. Content (required): Unable to access any resource in my Oracle Cloud account, even …
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Account randomly made inactive - Please HelpSummary: Hey, I have an issue where my account's tenancy became inactive for whatever reason. This shut off our services yesterday without warning. Due to this, all inst…TCoded 61 views 4 comments 0 points Most recent by Cloud_lab_fan Oracle Cloud Infrastructure - General
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i would like to delete my account free trier in order to gpdr lawSummary: i would like to delete my account free trier in order to gpdr law,I no longer have access to my account because the email associated with my domain was changed …Pierangelo93 21 views 2 comments 0 points Most recent by Cloud_lab_fan Oracle Cloud Infrastructure - General