Cloud at Customer
Discussion List
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Error when signing in to cloud consoleSummary: When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to complete authentication was not provided or was incorrect.…orson297 411 views 21 comments 1 point Most recent by Leobastiani Oracle Cloud Infrastructure - General -
Instance doesn't start (is disabled and will not accept any action requests)Summary: Oracle free tier instance. Its been running flawlessly for ages. It is currently stopped and when i try to start it i get the following error: Unable to start i…
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User login failedSummary: Content (required): My account was used to log in normally a few days ago, but now I can’t log in for some reason. I also contacted the online customer service …
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How to get support on Oracle Cloud?Summary: My Cloud trial expired and everything is disabled in Dashboard (cannot do not even Upgrade), including Chat support. Any idea what to do (I mean, how to get pro…ljubacanoa 31 views 2 comments 0 points Most recent by ljubacanoa Oracle Cloud Infrastructure - General
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Password reset issue - We are unable to recognize your browserSummary: Hi Team, I created a temporary password in my account but forgot to save it. It seems that my old password is no longer valid, and when I tried to reset my pass…zibeonlili 41 views 4 comments 0 points Most recent by zibeonlili Oracle Cloud Infrastructure - General -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: I can't access my always-free services. Oracle didn't give me any notice and blocked all services without informing me. I don't know what's happening. any one k…Rajnik Lathiya 31 views 1 comment 0 points Most recent by Thiago-Pereira-Oracle Oracle Cloud Infrastructure - General
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Unable to delete OCI account/request tenancy deletionSummary: I'm unable to delete my OCI account. Request tenancy deletion fails and no one I've talked to has been able to help. Content (required): I'm unable to delete my…applepearorange 21 views 0 comments 0 points Started by applepearorange Oracle Cloud Infrastructure - General
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NEED help to connect back to my region in Stockholm to activate my ATP oracle dbSummary: Content (required): Today i got this email from Oracle: Hello, We recently detected your Always Free Oracle Autonomous Transaction Processing Database named TRA…Jon Trostheim 1 view 0 comments 0 points Started by Jon Trostheim Oracle Cloud Infrastructure - General
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Cannot log into oracle cloudSummary: Cannot login to oracle cloud account Content (required): When attempting to login to oracle cloud I meet the following error: { "code" : "NotAuthenticated", "me…Panos Moisiadis 41 views 2 comments 0 points Most recent by User_2GZLU Oracle Cloud Infrastructure - General
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Wondering how to get my instance enabledSummary: I am getting this error whenever I tried to start/stop/reboot my instance: Instance ocid1.instance.oc1.iad.anuwcljrexv3lcacjugdwmwnatiwha47vs2yh2inv7ekabqgbywdx…TWYx 11 views 1 comment 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General
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OCI Tenancy Termination Failed! "The work request to delete your tenancy could not be initiated"Summary: OCI Tenancy Termination Failed! Content (required): When try to terminate OCI Tenancy. "The work request to delete your tenancy could not be initiated" Version …
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Login to my Oracle Cloud account shows a password errorSummary:Login to my Oracle Cloud account shows a password error，When I entered my email address on the password recovery page, I didn't receive an email with the reset …dengyang 21 views 2 comments 0 points Most recent by Thiago-Pereira-Oracle Oracle Cloud Infrastructure - General
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Unable to perform admin tasks with and admin account on Oracle Cloud Infrastructure.Hey there. I am a bit new to Dev Ops (so please pardon any incorrect terminology) but wanted a small server for my personal portfolio apps so hosted an Always Free Linux…code-wolf-byte 31 views 3 comments 0 points Most recent by Thiago-Pereira-Oracle Oracle Cloud Infrastructure - General
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Tenancy became inactive suddenlySummary: Tenancy became inactive without warning, also unable to use any of the "always free" services Content (required): I'm using the free tier available services, su…Hardik Mavani 542 views 16 comments 0 points Most recent by User_BNLNC Oracle Cloud Infrastructure - General
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My Oracle Cloud account is disabled (Tenancy status is inactive)My Oracle cloud account is provisioned and disabled in the same day. I create free servers only even I haven't used trial credit yet. I can still login in to Oracle Clou…Johan Bosco 111 views 5 comments 0 points Most recent by User_OCMSC Oracle Cloud Infrastructure - General
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The contact form does not allow valid china mobile numberSummary: I am try to fill contact form, to contact sales for Oracle. But it said my phone number not valid. It is real phone number , I am living in china. Please check …ZhiFeng Hu 1 view 1 comment 0 points Most recent by Kuljeet Singh - Oracle-Oracle Oracle Cloud Infrastructure - General
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Help, Oracle charge me for upgrade account to pay as we go, But not provided service.Summary: Today i want to upgrade my account from free tier into pay as we go. But after i add credit card to pay. Oracle charged Me for 138.19 SGD. Oracle do not let me …
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I can not sign in to cloud consoleSummary: I can't enter to my oci account Content (required): When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to comple…Tomas1969 41 views 2 comments 0 points Most recent by Tomas1969 Oracle Cloud Infrastructure - General -
Tenancy inactive, how to reactivate?Summary: How to reactivate a tenancy that's been accidentally terminated? Content (required): I accidentally terminated my OCI Free Tier tenancy and I would like to know…
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I am Unable to login my accountSummary: Request for Help with Restoring My Oracle Cloud Account Login Content (required): I am writing this post because I am unable to log in to my Oracle Cloud accoun…Roshan Panda 81 views 0 comments 0 points Started by Roshan Panda Oracle Cloud Infrastructure - General
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Account terminated without a reasonSummary: Yesterday, my account was terminated (deactivated) without being given a proper reason. Content (required): When I logged in to the cloud console yesterday, I n…
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My cloud account was hacked, then the email and password were changed.Summary: I suddenly get an email that my cloud account email and password have been changed. Content (required): I have the proof. Because my email is still safeSuhendarAryadi 293 views 2 comments 0 points Most recent by User_QNI4L Oracle Cloud Infrastructure - General
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Ampere CPU Limit reachedHello, it is not possible anymore to create full CPU / RAM Ampere Ressources. I think the system is buggy. It doesn't allow to use all the ressources: This should be ok …Phate77 11 views 3 comments 0 points Most recent by JohnHenrique Oracle Cloud Infrastructure - General
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an…mfkpqneiqo 14 views 2 comments 0 points Most recent by Bjorkenne Oracle Cloud Infrastructure - General
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Account change prevents me from logging in to my Oracle Cloud accountSummary: Request for Help with Restoring My Oracle Cloud Account Login Content (required): I am writing this post because I am unable to log in to my Oracle Cloud accoun… -
Oracle Cloud - Cannot delete OCI Flixible Load balancerSummary: Load Balancer show active but cannot be accessed Content (required): I had create a free trial cloud account and created a load balancer. Meanwhile my free acco…Alexandru Stroie 21 views 3 comments 0 points Most recent by Alexandru Stroie Oracle Cloud Infrastructure - General
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My instance was stopped and can only started by support teamSummary: Hi, Can anyone help me my free trial ended sometime ago and now my VM instance has been stopped I cannot start it by myself without the help of the customer sup…Nests2 21 views 1 comment 0 points Most recent by Raghavan p-Oracle Oracle Cloud Infrastructure - General
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Forbidden Your client is not allowed to access the requested object.Summary: I can't sign in to my cloud account. Every time I try I'm getting error "Forbidden Your client is not allowed to access the requested object." Content (required…
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Unable to upgrade to pay as you goSummary: I am not able to upgrade from free tier to pay as you go Content (required): The error is always displayed: Your subscription is not in active status, hence not…Daniel Schelte 62 views 1 comment 0 points Most recent by Manu R-Oracle Oracle Cloud Infrastructure - General
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always free - is it for a long time?now there is a service "always free" I can use servers for free. but how long will it last? but will it end sooner or later? how long is it planned to provide services "…Vasilii 41 views 4 comments 0 points Most recent by Johannes Rohr Oracle Cloud Infrastructure - General