Cloud at Customer
Discussion List
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say… -
Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-b0d9cdabc76d440881bdd800c020b2fe.identity.…
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Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…
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Tenancy Admin rights are gone for some reasonSummary: Tenancy Admin rights, on my ALWAYS FREE, are gone Content (please ensure you mask any confidential information): Today upon logging into my FREE instance my Adm…
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…
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the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracleSummary: the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracle cloud account! Content (required): Version (include the ver…
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Unable to delete compartmentSummary: I have a compartment that shows 0 resources under it. However when I try to delete it it says it can not be deleted due to below two resources. When I navigate …
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Add new emails to the emails sent by oracle - OCISummary: Until now, we receive emails of patches, required actions, ... from the tenants we have to a person's email. We need to add more. Where can we add new ones? The…
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Instance stuck in stoppingSummary: Instance became unresponsive on operation after getting This instance is currently unavailable due to an issue with the underlying infrastructure. If the instan…Jaime Valdiviezo-Oracle 476 views 2 comments 0 points Most recent by Jaime Valdiviezo-Oracle OCI - General
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External network cannot connect to SSHSummary: The new servers I created cannot be accessed via SSH. I can successfully connect to the IP 10.0.0.97 using Oracle Cloud Shell, but cannot connect to the IP 131.… -
Hello, I can't log in to my account and I can't reset my passwordHi, I can't log in to my account and I can't reset my password. I checked my registered email and found that I received an email from the system "Default email has been …
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Can't log in to my account and can't reset my passwordHi, I can't log in to my account and I can't reset my password (I never get the verification email when resetting my password, and I don't get the spam email). I checked…
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How to connect Fusion with Microsoft Apps ?Summary: I have a requirement is when a user login in any Microsoft app (like outlook) and then enters Fusion he will be logged in automatic or at least there is a singl…
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Can't access my OCI free tier account/tenancy or create a new oneI terminated my OCI free tier account/tenancy months ago because the services I wanted to test were not available in the selected region. I tried to create a new one in … -
Can not upgrade to PAYG account even when credit card is acceptedSummary: Can not upgrade to PAYG account even when credit card is accepted Content (please ensure you mask any confidential information): My tenancy is ocid1.tenancy.oc1…
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I want to upgrade my free account but cantSummary: I want to upgrade my free account to a paid one because I need a more powerful VM, but cant because of MFA. Content (please ensure you mask any confidential inf…
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I have created primary ledgerI have created primary ledger but its status not getting confirmed it always show in processing status @MandeepGupta -
EPMAutomate command to remove the PBCS applicationSummary: Hello All, We are working on the PBCS refresh automation as part of that we need to know, is there any EPMautomate command to delete the PBCS application. Could…
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I'm unable to upgrade to paid accountSummary: I'm unable to upgrade to paid account - as many others. Content (please ensure you mask any confidential information): I think the problem is, that I created th…
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[Not Solved] My card was rejected but email doesn't helpSummary: I tried to sign up for Oracle but my card was rejected. But the email just said it couldn't be resolved and the consumer Live Chat doesn't work. Content (please…
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upgrade Free Tier subscription ErrorHi, I am trying to upgrade free tier subscription but getting error msg. Please find attached snap shot for the msg. Could you please help me to solve this issue.
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Unable to create a new compartmentSummary: I have activated my new OCI free trial account, as suggested by Oracle Support I waited for 24hrs to get provisioned with all resources while creating my tenanc…
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Limit access to Billing and Cost Management informationGood morning. Is it possible to grant access to all tenancy resources to a group except Billing and Cost Management information, I want a certain group not to view any f…
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I want to get a new bypass code to login to my cloud accountI tried to log in but I don't receive any notificatoin on my iphone and the authticator app is asking me to scan the qr code to link my account, which also requires me t…
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PayAsYouGo Account Never ActivatedSummary: I have asked to become an Oracle cloud PAYG account on the 29th of June but I got no response since then. Content (please ensure you mask any confidential infor…
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Login Issue: I lost my password, and my email address do not receive any recovery mailSummary: I lost my password, and my email address do not receive any recovery mail, no any mail reach to inbox or junk mail
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I can't choose import bulk data in OIC integrationI can't choose to import bulk data into Oracle Cloud ERP in adapter ERP cloud in OIC integration.Yassin.Mahmoud-Oracle 25 views 1 comment 1 point Most recent by Masiuddin Ahmed-Oracle OCI - General
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I can not create a support account.I can not create a support account. It is not able to retrieve the organization name. I need the account for OCI Secure Desktops developer testing.Amarendra Behera-Oracle 11 views 1 comment 0 points Most recent by Masiuddin Ahmed-Oracle OCI - General