Cloud at Customer
Discussion List
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Inactive TenancyLike many, my tenancy become inactive without notice. Please help to re-activate. -
my 100$charged not refundedSummary: I tried to upgrade my free tier & charged 100$. my upgradation failed I don't know why. but 100$ is not reversed yet when I was charger 1$ it was refunded my ba…Shakir Mahmud 21 views 1 comment 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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My account got locked. I had Always-Free instance in the account.Summary: How to manage Always-Free instances with the locked account? Content (required): How to unlock account? Version (include the version you are using, if applicabl…Viktor Poltorak 81 views 2 comments 0 points Most recent by Viktor Poltorak Oracle Cloud Infrastructure - General
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Jenkins job fails to start services on remote serversSummary: Jenkins pipeline is configured to trigger a 3rd party powershell script on foundation VM which starts hyperion services on foundation VM as well as planning, DR…
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Unable to access any OCI resourcesSummary: I can log in to the same "admin" account I have been using. Still, every page shows either a 401 Unauthorized error prompt or the message "The required informat…
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My free tier is blocked - as Admin I cannot upgrade itSummary: My free tier is blocked - as Admin I cannot upgrade it Content (required): Could someone help me to unblock it ? Version (include the version you are using, if …Gabriele Cannas 11 views 0 comments 0 points Started by Gabriele Cannas Oracle Cloud Infrastructure - General
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…Chrisopher Hart 72 views 2 comments 0 points Most recent by Chrisopher Hart Oracle Cloud Infrastructure - General
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: First of all, Hello I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: ht…
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My account is disabled and my instances are deletedSummary: My account which was created 2 days back has been disabled and my instances deleted. This is what I see Content (required): Version (include the version you are…vageesanr 41 views 2 comments 0 points Most recent by vageesanr Oracle Cloud Infrastructure - General
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The third time I asked: can't log in to Oracle cloudOracle cloud can't receive the email of changing the password. I have changed my computer, but the attempt is still invalid. I think many people have the same situation.…Albert_sss 11 views 4 comments 0 points Most recent by Albert_sss Oracle Cloud Infrastructure - General
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Unable to login to Oracle cloud accountSummary: Content (required): Unable to log in to Oracle cloud, prompt password error, click forget password to receive email, but Oracle traditional account can receive …Albert_sss 43 views 1 comment 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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Unable to login to Oracle cloud account总结： 内容（必填）：无法登录Oracle云，提示密码错误，单击忘记密码接收电子邮件，但Oracle传统账号可以接收电子邮件。我已经向客户服务部门反馈了3个月，但每次都无法解决。帐号…Albert_sss 83 views 1 comment 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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I can't see my instances, compartments, Authorization issue ??Summary: Suddenly I am getting this strange message "You don’t have permission to view these resources in this compartment. Try another compartment, or contact your admi…RKG 53 views 1 comment 0 points Most recent by Rahmathulla-Support-Oracle Oracle Cloud Infrastructure - General
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Terminated instance and now I can't make another oneSummary: Hello, I am on the 'free' account and I terminated my ampere server so that I could do a clean install of ubuntu. Well now it says that I have to upgrade and th…glenskie16 61 views 3 comments 0 points Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General
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Do the sample signing code mentioned in Oracle Cloud Doc's requires any licensing in order to use?Summary I am working on a tool that monitors Oracle Cloud Infrastructure services.Content The sample code uses tomitribe jar. I have licensed the jar. Now wanted to chec…Karthik Varma 6 views 1 comment 3 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General -
Can I delete all my informationI want to delete my email, credit cards, tenancy and all my users data Note: My tenancy was terminated and i want to deleteDuy007 1 view 1 comment 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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I can't login to oracle cloudHello, My problem is that I cannot log in to my oracle cloud panel, I have tried to reset my password but I never get the recovery email. I can only log in to oracle clo…JuancCu8 31 views 2 comments 0 points Most recent by Masiuddin Ahmed-Oracle Oracle Cloud Infrastructure - General
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OCI and Community accountGood Morning Some time ago I logged as usual to my OCI Account and I saw it was suspended. I contacted Oracle "support" via some kind of oracle forums, Oracle Employee s…
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VPU in "Free Tier"I am using "Free Tier" services, when I create an instance I want to select "Target Volume Performance" -> "VPU : 120". Will it be free for me because I have not found a…DaZOr 685 views 3 comments 0 points Most recent by Rahmathulla-Support-Oracle Oracle Cloud Infrastructure - General
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How to enable Crowdstrike to allow remote code execution through Jenkins pipelineSummary: Jenkins pipeline is configured to connect to remote powershell using PSSession command and then trigger a powershell script on the remote machine to start\stop …Kirti Saran 91 views 2 comments 0 points Most recent by Kirti Saran Oracle Cloud Infrastructure - General
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ORA-20987: APEX - Application Express is being upgraded to a newer version. Changes to applicationsSummary: Can't access page or change password for user in APEX because long upgrade process. Content (required): I have free tier account with one database. Today found …
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Multiple Account DeletionsSummary: I request that my accounts be deleted along with any stored information relating to myself. A simple request. I want my Oracle Cloud account to be completely de…UnhappyUser 31 views 3 comments 0 points Most recent by UnhappyUser Oracle Cloud Infrastructure - General
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My paid account has been suspendedI do not know why my paid account has been suspended without any reason, what to do now, do not know who to contact to deal with the problem, very urgentxuwen2022 11 views 2 comments 0 points Most recent by xuwen2022 Oracle Cloud Infrastructure - General
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How do fix:"You don’t have permission to view these resources in this compartment."?Summary: I am unable to view or access my instances (always-free tier). I had one VM in always-free tier. VM was working few weeks ago, when I try to access them today, …Alibek_s 32 views 2 comments 0 points Most recent by joshua.akira Oracle Cloud Infrastructure - General
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Tenancy became inactive suddenlySummary: Hi. Yesterday we saw lots of server errors in our external logging service. I checked OCI and looks like my tenancy became inactive without any warning or infor…Stradi 112 views 1 comment 0 points Most recent by Harish Kumar M Oracle Cloud Infrastructure - General
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Will my account be terminated?Summary: Concerns regarding Free tier Cloud subscription before it ends... Content (required): I read the Cloud Portal docs, Then created a compute instance with Shape c…Ismail Shawky 31 views 2 comments 0 points Most recent by Ismail Shawky Oracle Cloud Infrastructure - General
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Account DeletionHi, I'm done evaluating OCI services and I'm deciding to delete my account. There's no option available in the console but only for managing user accounts inside the clo… -
Cannot create Always Free resourcesSummary: Error: "Account has reached maximum limit for Always Free Autonomous Database instances. Upgrade to a paid account to create additional Autonomous Databases." E…gauss786 32 views 1 comment 1 point Most recent by Joseph briathwaite Oracle Cloud Infrastructure - General -
How do I fix this error: "You don't have permission to view these resources in this compartment"?Summary: I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: https://community.orac…Vishnu Nath 343 views 2 comments 0 points Most recent by Vishnu Nath Oracle Cloud Infrastructure - General
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Problem with my instance after free trial endsSummary: Hello. My always free instance was stopped, and i can't work anymore. I receive the message "Instance ocid1.instance.oc1.eu-frankfurt-1.antheljtvsxameacrc2zrnes…