Cloud at Customer
Discussion List
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I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account.I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account. Please help me to reset my 2fa. I also contacted the oracle support. B… -
Reset Mobile AuthenticatorI was planning on upgrading my account to "pay as go", but I got a new phone and lost access to the Mobile Authenticator, live chat directed me to post here, how can I p…
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Olá, gostaria de atualizar minha conta para o plano de Pay As You Go.Olá, gostaria de atualizar minha conta para o plano de Pay As You Go. Bem, eu não consigo acessar a conta por conta do MFA por isso preciso atualizar o mais rápido possi…
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[Not Solved] My card was rejected.We're unable to complete your sign up. Common errors are due to: a) Entering incomplete or inaccurate information b) Intentionally or unintentionally masking one's locat…
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I WANT TO CLOSE MY ORACLE CLOUD ACCOUNT (free trial) AND IM UNABLE TO DO SO!!!Summary: I created trial cloud account couple years ago, and I continue receiving emails related to this account. I tried Oracle support Chat but says "Your tenancy is n… -
unable to access my instance from ssh i am only able to acces it from the cloud console connectionSummary: i am unable to access my instance from ssh i am only able to acces it from the cloud console connection and if i check it showls all the ports of my instance is…
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how can i revert to the previous kernel if my instance is in kernel panicI have done the kernel update on my ubuntu oracle instance ARM Flex through apt, but after restart it runs into a kernel panic so it seems that the update hasn't been do…
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I have lost 2fa application and I cannot log in info Oracle cloud. How can I get my account back?Summary: I have lost 2fa application and I cannot log in info Oracle cloud. How can I get my account pass code or get 2fa on my account?? Content (required): I have lost…
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How long to upgrade to pay as you goSummary: Upgraded to pay as you go 5 days ago but account still says that upgrade is in progress Content (please ensure you mask any confidential information): Do not wa…
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"Your account upgrade is in progress." for a year nowSummary: Nearly a year ago, I tried upgrading my cloud account from free tier to "Pay as you go", but it still states that the account upgrade is in progress. The credit…
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I accidentally deleted my oracle authenticator app. Now I'm not able to login into my account.I accidentally deleted my oracle authenticator app. Now I'm not able to login into my account. Please someone help. I have still access to my vm through terminal. please…
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How to i can cancel deletion tenancy?Summary: In free domain type. I accidentally clicked delete tenancy but want to cancel even though 5 days have passed Content (please ensure you mask any confidential in…
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Cant access to my OCI account Your account has been disabled due to either tenant/user disable operaSummary: Your account has been disabled due to either tenant/user disable operation Hello, I cant acces to my OCI account, if I try login with SSO show this messages: id…
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Instances cannot be created in the Singapore region.Out of capacity for shape VM.Standard.A1.Flex and VM.Standard.E2.1.Micro, Are there any other countries in Asia that have resources? -
How to Install Fedora on Oracle Cloud Server?Shape configuration Shape: VM.Standard.E2.1.Micro OCPU count: 1 Network bandwidth (Gbps): 0.48 Memory (GB): 1 Local disk: Block storage only Is it possible to install Fe…
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I lost windows hello for FIDO verification due to bios reset and have no access to MFAI was later told to go to the page https://idcs-433af2da9d4d43878338798bebc421b7.identity.oraclecloud.com/ui/v1/myconsole?root=my-info&my-info=my_profile_security, but i…
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I cant login into my oracle cloud accountSummary: I tried to login into my oracle cloud account and it said my username or password was wrong, so i tried recovering the password (maybe i changed and didn't reme…
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Always Free Cloud Account MFA Access Bypass CodeSummary: This is Sikandar Hayat working in Oracle technologies for the last 27 years and an Oracle ACE but really struggling with your support services for the last coup…
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Locked out from Cloud account after enabling 2FASummary: Can no longer log in on root account / default tenancy after 2FA was enabled. Content (required): After creating a 2FA setup ("mobile app") for my root user and…
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Unable to register an Oracle accountMy email account number: suinian666@gmail.com This is the 17th time I have tried to register Oracle in the last three years, but I have always ended up with a failed reg… -
couldn't access my OCI account I would like to apply a bypass code.Summary: Couldn't access my OCI account I would like to apply a bypass code. It shows need the fido authorization but I haven't storage any on my phone. The other way is…
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Migration & Disaster Recovery -Full Stack Disaster RecoverySummary: Dear Oracle Community, I am currently working on a project on Migration & Disaster Recovery -Full Stack Disaster Recovery. But I see that the information that t…
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I cant log in into my account - 2FA Mobile Auth lostI am the Admin of an free tier account in the cloud infrastructure and lost my 2fa credentials for the mobile authenticator app. I also dont have an one time key to ente…
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are the always free account limits broken?I understand that with an always free account i can create 4 instances without exceeding the maximum of 4 ocpu processors, 24gb of ram and 200gb of disk space, of which …
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Locked out of account due to 2FA "Sign in policy denied access"Summary: Content (required): In the course of setting up 2FA for my account I got logged out and now it gives me the "Sign in policy denied access" error whenever I try …
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an…
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invalid username or passwordSummary: Always showing "Invalid username or password" when I login oracle cloud. Content (please ensure you mask any confidential information): Try login, always showin…
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I'm unable to power up the Ampere VM because it doesn't have volume attached to it.I can't turn on the Ampere VM because it doesn't have volume attached to it. I tried attaching the volume to the instance, but it won't because it's disabled. Tenancy: b…
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Unable to sign up and amount got verified from the bank cardI'm using a physical Visa debit card to verify my Oracle Cloud account. Although charged the account verification fee was successful, but I still received an 481 error -…
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Lost all permissions for my Always Free AccountI am able to login to my OCI account, but I cannot access anything inside - even the upgrade my account page :) It seems I have lost all the permissions. I am unable to …