Browser UI
Discussion List
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How to hide headings in Dashboard filtersSummary: I have created a dashboard with 3 reports. While I run the dashboard, I can see few common filters and one filter from 1 report which is not common separetly. S…Meera Saseendran T 71 views 4 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service -
what is this 3 lines symbol in report buiSummary: Hi, I could see a 3 lines symbol in the report header for a column, which I didnt see before. Please help me to understand what is this used for? Content (pleas…Meera Saseendran T 31 views 3 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
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How to filter category dynamically in search filter when a product filter value changesSummary: Product and Category filter in analytics to behave exactly as they behave in workspace Content (please ensure you mask any confidential information): Hello All,…Rakesh Das 51 views 2 comments 0 points Most recent by Rakesh Das Reporting & Analytics for B2C Service
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how to fetch latest response from threadHi, I need to create a report with latest response send to customer. There are private notes and repsonses. But I need only latest response in report. How to fetch that?…Meera Saseendran T 41 views 4 comments 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service
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Intelligent Advisor Workspace Control with SAML SSO X-Frame-Options DENYSummary: By default our IDP (ADFS) is blocking the use of the Intelligent Advisor control on our workspaces in production. This is because X-Frame-Options: DENY is in pl…CGS DBA 122 views 1 comment 0 points Most recent by Davin Fifield-Oracle Intelligent Advisor for B2C Service
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Addins and WorkspacesI need to run a report which shows what all workspaces are having a particular addin.How to find out what all addins are used in a workspace? Regards, MeeraMeera Saseendran T 71 views 1 comment 0 points Most recent by Michelle Akin-Support-Oracle Reporting & Analytics for B2C Service
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how to capture case closure done through multi editI need to create a report to capture the details of incidents which are closed via multi edit. How to track this transaction?Meera Saseendran T 31 views 2 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
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While updating a custom menu field in cutom object, menu field is not updatingI have used this script in my BUI while saving the record, but the menu field is not updating, for normal text fields i am able to update the data,can anyone please help…Haribabu Arigela 92 views 5 comments 0 points Most recent by Nika Gerson Lohman Intelligent Advisor for B2C Service
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How to export a Multi Grid FRS report into an Excel where each of the grid is in different sheet?Summary: Had a requirement of having to export a multi grid FRS report into different sheets of the same excel workbook in the same order that the grids are placed in th…Amithhari 61 views 4 comments 0 points Most recent by Baidehi Nanda–Support-Oracle Reporting & Analytics for B2C Service
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report that shows any Due date changes happened after october 1st 2024I need to create a report that shows any Due date changes happened after october 1st 2024. How to track due date changes?Please help. Thanks MeeraMeera Saseendran T 62 views 1 comment 0 points Most recent by Angel Jimenez-Support-Oracle Reporting & Analytics for B2C Service
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Service usage metrics reports Alert / AutomatedWe are looking for alerts/automation for service usage metrics daily/ monthly for different interfaces. The section in which we are interested in setting alerts are Stor…Rahul Ram 101 views 4 comments 0 points Most recent by Nithin Nassar-Oracle Reporting & Analytics for B2C Service