Configuration
Discussion List
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Activity Hint Select Resource ActionSummary Select Resource on Activity Hint is not workingContent There is a Select Resource on the Activity Hint screen OOTB and until recently this has worked where if we… -
Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Deleting Organization Unit in Oracle field Service CloudSummary How to Delete Org Unit in OFSC?Content How to Delete Org Unit in OFSC? In Organization I have 3 org unit Now I'm trying to remove/delete 2 unit, but i'm not gett…
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Why cannot longitude and latitude properties add in Edit/View activity screen?Content Hello everyone; We create an activity by API operation, and we can include a value in latitude and longitude properties; but we didn’t find these properties in “… -
Ability to adjust label-value pair width in css in some waySummary We would like to fit more date in our display and format it but would require to manage label width in cssContent Hello All, I am pushing an xml file into a prop… -
Combobox searchContent Hi community, We are facing a requirement in which we have a hierarchical list with more than 100 possible values in the child. Since it is going to be displayed…
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Internal Activity at particular timeSummary Best practice on creating an internal activity like Dentist Appt. at a particular time of the dayContent Hi All, I wanted to check on what is the best activity t… -
Field Service Mobile Application - Only one active sessionSummary Field Engineers has to sign in only from OFS Mobile ApplicationContent Hi There, We've been using SAML authentication method for login policies. And especially f…
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Suggestions to assign 50 orders daily.Summary Is there an order counter to enable?Content Good afternoon, By business policies, the client needs to be assigned 50 orders daily to their technicians. Is there … -
Adjustable/Non Adjustable intervals in Link TemplatesSummary What is the significance of Adjustable/Non Adjustable intervals in Link TemplatesContent Hi Guys I am trying to understand the significance of Adjustable/Non Adj… -
Visibility condition in FormSummary Visibility condition in FormContent Hi all, In OFSC, Is there is any REST API available to update the visibility condition of an property or form element in the …
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Value Validation - Special CaracteresContent Hi Folks, Has anyone ever needed to set up value validation to remove or replace special characters or accented words? I would like to remove or replace letters … -
How can I consume hyphen or dash in the Zip/Postal Code FieldSummary How can I consume hyphen or dash in the Zip/Postal Code FieldContent HI Folks, I am not able to enter the hyphen in the Zip/Postal Code field, the form gives val…
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Offline operationSummary Offline operationContent Hello today we have a problem with the operation of the Filter in offline. We have a configuration where the Field Agent can see only 2 …
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During multiple Chats new chat window overtakeSummary New Chat Window takes over instead of the current chatContent When multiple chats come in the new chat becomes the focus, and instead, I want to remain in the fi…
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Export Where's my Technician ThemeSummary Exporting custom WMT Theme issueContent When exporting a custom Where's my Technician Theme, the downloaded zip file is empty. Does anyone know how to export a c…
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r…
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How i can config "Where is my technician" or "On My Way"Content Hi, I need know how i can config "Where is my technician" or "On My Way" the instance of my customer not is show. see in Configuration > Themes but not exists th… -
Core Application - Layout - Section Size, Spacing and Font Type/SizeSummary Can we control the section size, spacing, and/or font size?Content Hello All I am pretty green, and stumbling through setting up the Core Application (mobility) … -
Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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Core Manage and Legacy Core Manage: DepreciatedSummary Core Manage and Legacy Core ManageContent Hi I am kind of confused between Core Manage, Legacy Core Manage and the option that is going away in 20D. As per 20C r…
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Statistics queriesSummary Need to know few of the statistics features and their functionality in detail .Content 1. How is the duration for an activity is calculated. If the default durat…
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activity pools – scheduled, non-scheduled, and not-ordered.Summary how to limit a number of non-scheduled activity for the resource?Content Hi folks, Is there any way to limit the number of unscheduled activities for a technicia…
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Idea Posted: Associate Assisting Activity to Team Lead's Activity on his routeSummary Associate Assisting Activity to Team Lead's Activity on his routeContent Hi I posted an idea in the idea lab. We really this feature as out of the box to simply …
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Core Manage: delete/cancel activity audit logSummary delete/cancel activity action audit logContent Is there is any way to find out who has deleted/canceled particular activity from Field service? Unable to find de…
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Assign the Single Activity to multiple TechniciansSummary How to assign the Single activity which have total duration more than one day.Content Hi Guys, How do we assign the single activity which having total 24 hours d… -
How to create a logo for the button avalable in technician mobile applications home pageSummary I need to create a logo for the button [Plugin called "Training"]present on the homepage of the technician mobile applicationContent 1. I will login to technicia…
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas…
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Multiple Login OFSC - SSO integrated with IDCSSummary Multiple Login OFSC - SSO integrated with IDCSContent We have integrated OFSC with SAML based SSO with IDP as Oracle Identity Cloud and SSO login is working fine…Vijay Krishna VS-Oracle 49 views 2 comments 1 point Most recent by Vijay Krishna VS-Oracle Field Service