Configuration
Discussion List
-
"Your session has expired" prompt is appearing more oftenSummary: The "Your session has timed out" GUI is appearing more often than usual for many OFSC users. Content (required): During the past few weeks we have received seve… -
Its Important to know if possible to do Custom Screen as the Equipment list with some differencesSummary: We need to do Custom function such as the Standard inventory Function and adding more functions to instead of using the standard inventory functions as the stan… -
Its Important to know why the added item is not savedSummary: when adding item or expense and click save then get back to the screen again is not saved After clicking Save and get back to this screen again the item not sav…
-
Why the export is not showing the clock in that's done before and after doing suspend.Summary: we changed the start name to be clock in and end to be clock out, after ending the cycle then click export the system showing only in the export suspend and com…
-
Handling of scenario where a resource has no work skill restrictionsHi Team, In our client business, Field Resources are flowing from one system and their skills are flowing from another system. So when a new resource is onboarded, it wi…
-
Only allow Move/Reschedule of activity to Bucket(s) without ability to move to a Technician's routeSummary: Is it possible to allow a Manage user to Reschedule (or Move) an activity to a Bucket without allowing them to move tasks directly to technicians' route? We hav… -
WATCH REPLAY: Oracle Field Service 23C Release Deep DiveWatch the OFS 23C Release Deep Dive Here Summary: Product Management reviews new features in the 23C release of Oracle Field Service. Content : Watch the replay of our w… -
How we can add new value to the activity status propertySummary: We need to add new value (Pending for test) to the activity status. as i cannot see the list of values of this property and cannot add new value to.
-
If there is ability to do that when click on the button the value of custom property auto selectedSummary: We Created custom enumeration property and when click on specific button the value selected as default. such as the activity status idea when click on start but…
-
Its Important to know How to enable the SSO with external systems?Summary: How to enable the SSO with external systems?
-
How can I verify which user has closed the quota for a certain bucket on a given day ?Summary: we need to verify which user has been modifying the quota status. Content (required): Version (include the version you are using, if applicable): Code Snippet (…Ramesh S-Oracle 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to configure a message scenario to apply two conditions simultaneouslySummary: We are trying to execute a message scenario where multiple blocking conditions need to be true for the blocking to take effect. Content (required): We are using…
-
how to configure two maps for two different groups in OFSSummary: Once business starts with Google map if afterwards their transmission group wants to use Baidu, can it be configured? Content (required): Version (include the v… -
If there is any ability to select previous time in the start and end screensSummary: The case is if the user start already the activity but did that without using the system so the user need to be able to select previous time in the start and en…
-
Its Important to know how to do that for the mass checkbox.Summary: how to make the mass check box available in the details page(details activity ). how to make the mass checkbox editable means can be unchecked from the layout ,…
-
How to push the message scenario trigger status to external system for Where is my Technician?Summary: We are looking to capture the message scenarios data and send it to our external system to know update the ticket status and send sms/email Content (required): …
-
Orders stuck in started status if forgotten, any fix for this?Content Hi, As probably many of you know, sometimes users forget to complete their activities and forget to deactivate their routes. Sometimes activities which are in "S…User_2025-02-03-21-22-33-570 46 views 5 comments 0 points Most recent by Danny Williams Field Service -
OFSC integration with Knowledge managementSummary: We have a requirement of integrating Oracle filed service cloud with Oracle Knowledge management. We are referring the following document to complete the setup.…
-
Make workflow mandatory before activity completionSummary: I want to able to force users down a workflow path that much be completed before the activity can be ended. Content (required): The aim is to ensure that the us… -
Parse XML details out in Message ScenarioSummary: Is it possible to parse out details in a property that is sent in XML format via Message Scenario? Content (required): Example is: propertyA is created with the…
-
Scannable text box to be read onlySummary: Hi Team, Today when a user uses the scanner next to the text box that automatically populates the data in the text box. Sometimes he mistakenly types something …
-
How to differentiate Default duration and duration send while creating activity.Hi Team, We had a requirement where we had to show some indicator in the activity level if an activity is using default duration. The duration is not sent from Source Sy…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Whats the hosted plugins host nameSummary: We have several plugins implemented and hosted within OFSC from those plugin we invoke our external SOA API's which are access controlled by origin/referrer hos… -
Message Scenario Set Property QueryHi Team, Can we concatenate 3 properties and set it into another property using Message Scenario , Set Property option? I wrote a simple concat function and it was not a…
-
Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome…Mayank Pande 59 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can standard OFS actions be enabled from hosted Plug-in?Summary: We like the feel and look of the Assignment Assistant when the Move Activity action is initiated, and wondering if anyone has had success in deploying that with…
-
Stop watch configurationSummary: Ø Stopwatch to still be visible for User but without displaying the initial Job ‘Duration’ value – may only show minutes remaining once Engineer has declared a …Rohine Devi Dhanasekaran-261685 41 views 3 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service
-
remove - the Select Resource option - under the Dispatch ConsoleSummary: Remove the Select Resource option under the Dispatch Console Content (required): Does anyone know how to remove the Select Resource option under the Dispatch Co… -
-
Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…