Configuration
Discussion List
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How can I associate a configured survey with a Message Scenario?Content Regards, I need to send a sample configured in a message scenario associated with the closing of the work order, but in the scenario configuration screen when I … -
Check out the new forms functionality - It's greatSummary Quick overview of some of the things I've been playing with. Would be great to see what others have done!Content If you haven't got stuck into the functionality …Graham Sawell-116355 58 views 11 comments 3 points Most recent by Lieuwe Wondaal-112783 Field Service -
Installation of material after sending validation of closure ReportSummary Installation of material after sending validation of closure ReportContent is presented by the functional area in which they find locations with work orders wher…Shailendra Vishwakarma 27 views 0 comments 0 points Most recent by Shailendra Vishwakarma Field Service -
Printing from OFSCSummary Looking to get feedback from customers that print, and how they are successfully getting OFSC data to the printed material.Content I'm currently working on an OF…
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Is there a way to delete inactive user sessionsSummary Is there a way to delete inactive user sessionsContent We have a user which has performed several logins without having logout. Since then, each times the user t…
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Daily Extract -Zip fileSummary Daily extract settingsContent I see the daily extract zip file, but i can't seem to access the xml files individually ? Should i be able to download them individ…
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
There are no resolved addresses in the routeContent Hi, I have set some data in Address to show the map in Core Manage - Activity Screen. But I got the below message. In mobility also the location is not flagged. …Mohana Gopal S-Oracle 44 views 2 comments 1 point Most recent by Mohana Gopal S-Oracle Field Service -
Maps Geocoding IssueContent Hi, I have tried to change the Available Countries to UAE from US under Maps and Geocoding in Business Rules. When I tried to save, I got the below error and the…Mohana Gopal S-Oracle 22 views 2 comments 0 points Most recent by Mohana Gopal S-Oracle Field Service
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Deprecated Legacy Manage Configuration ScreenSummary How can I confirm I am prepared for the loss of legacy manage configuration?Content I have been trying to wrap my head around the deprecation of the legacy manag… -
Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to …
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UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSSummary UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSContent Good afternoon Any information related to this error please? https://www.screencast.com/t/vzH8I6iCk "UN…
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Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t…
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OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac…
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Hosted plugin - set_propertySummary Hosted plugin - set_propertyContent Hi guys, We have a hosted plugin configured in our client and we have a scenario that when this hosted plugin button is click…
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Cannot create required inventory without modelSummary Cannot create required inventory without modelContent Hi, I created inventory types without specifying the model property to use, since in our context/business t…
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h…
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Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag…
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Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …
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Position on Route dependencySummary How to link Position in Route just with Time SlotContent Our requirement is to just link Position in Route with Time Slot. That is time slots should determine th… -
Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…
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Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…
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Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…