Configuration
Discussion List
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or… -
How to Set Custom Activity Status?Summary Custom Status creationContent Hi team, Is there any documentation or steps available to change or configure the below scenario? To set or change the status of th… -
Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…
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Hiding "end activity" if no inventory items added and populating field according to added itemsContent Hey, First question: We have a situation that we don't want technicians to complete activities without adding any inventory items. So basically if ActualAmount =… -
Map Display - Inconsistent Satellite ViewSummary Map Display - Inconsistent Satellite ViewContent Hi All, About to raise a SR related to inconsistant maps display in the Core App. Some users cannot toggle betwe…
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Assignment based on inventory partsContent Hi Gurus,Please state if this scenario can be done. If yes can anyone elaborate in how to do it.While creating a activity the manager will assign few parts to th…
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Passing items from omc to ofscContent Hi Gurus,Can we integrate Oracle inventory cloud or Oracle maintenance cloud with field service application. Reason I am asking is , when the items are added in …Madhumitha Thinakaran-81772 18 views 0 comments 0 points Most recent by Madhumitha Thinakaran-81772 Field Service
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Massive download of TOA imageSummary Massive download of TOA imageContent Good Morning, We have our client who needs to download massively the images that from mobile phones are taken by field techn…
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Making workskills as readonlySummary how to make workskills as readonly?Content Is there a way to make workskills as readonly so that a user can see the workskills but should not be able to alter it… -
Implications of Overnight work settings in business rulesSummary what are the implications of Overnight work for setting value of 23 hours?Content Our requirement is that technicians should be able to close/End their activitie…
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Filtering Activities on the Map ViewContent Does anybody know if there is a way of filtering activities in the map view when looking at activities assigned to a bucket or another resource. As per the scree…Chris Phillips-119714 37 views 3 comments 0 points Most recent by Stewart Logan-132577 Field Service -
Getting Assisting ActivitiesSummary how to get assisting activitiesContent Is there a way to list the assisting activities for a team? I tried via API but i could not get them neither i can get tea…
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Field text received half from Mobility to Core ManageSummary Activity closing details received half on Core Manage Activity details screenContent Hi, Can any one tell me which is the field i need to check for the below iss…
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Using message scenario to suspend and move activitiesSummary How to suspend a single day activity and move same to the following day using message scenarios?Content Hello, I have a single day activity which when suspended,…Noorshabah Ramjanee-118147 34 views 2 comments 0 points Most recent by Austin T Keller Field Service
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Forms - Add button to Custom FormSummary Forms - Add button to Custom FormContent Hello Experts, I am using for the first time Forms & Plugins. I created one custom form(not plugin) and also included it… -
Is it possible add a custom plugin button on Add Activity form?Summary Is it possible add a custom plugin button on Add Activity form?Content I create a custom plugin and i want to use it on add activity form. There is any way to in…
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Working on past activityContent Hi Gurus, As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever…
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Message scenario: add_activity also sends message when moving activityContent Hello, I want to send email to certain technicians/dispatchers via OFSC Email message scenario, whenever an activity with certain conditions is created to OFSC. …
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should …
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Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
Handling Past ActivitiesSummary How to 'End' a past activityContent Our customer business is hydrovac and their field resources used to go on field, do the work and then fill out few forms at t…
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19B Upgrade Observations/IssuesContent Hi All, Now that 19B is released and all will be running a series of regression tests, I thought it would be useful to share any observations and/or issues that …
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
IOS/Android application Cache ManagementSummary How cache is managed on IOS/Android applications?Content Please can anyone guide how the cache is managed for IOS/Android mobility apps? If I take a picture and …
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Hiding Maps form mobility landing pageSummary How can i hide Maps section from the mobility landing pageContent Please can i know how can i hide Maps section from the Mobility landing page? Thanks Version 19A
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Restricting field technician to not edit resource infoSummary how to restrict field technician to not modify user and work skillsContent How can i restrict my field technician to not modify its user details, calendar info a…
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Allowing 'Cancel' conditionalSummary Allowing 'Cancel' activity option to specific users based on visibility ruleContent Please can we allow cancelling of activities based on conditions? Our require…
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Error on canceling an activitySummary When i try to cancel an activity i get "Operation is not permitted. Please relogin. If problem persists contact technical support.."Content I am trying to cancel…