Account Details
Discussion List
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Is there a limit for number of Customer Relationships?Summary: Content (please ensure you mask any confidential information): Say, there is a sponsor who is sponsoring 1000s of students. Can all these students be linked wit… -
How to change the Customer Site Language drop down optionsThere is a requirement to reduce the number of languages available in the Customer Site Language drop down to a couple company specific languages. Is there a way to modi…
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How to setup an auto match with Contract Number as a reference ?Summary: How to setup an auto match with Contract Number as a reference ? Content (please ensure you mask any confidential information): Hello : I have one auto match ru…
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credit memo accounting not generating credit line for receivables from Invoice.Summary: Credit memo accounting ending with error -"SUBLEDGER JOURNAL ENTRY DOESN'T BALANCE IN THE ENTERED CURRENCY FOR CREATE ACCOUNTING". Expected accounting of credit…
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Access requirements for Customer Data Management > PartiesSummary: Hi, In order to make a change to the "Primary Address" for a customer at Party level, I believe I need access to 'Customer Data Management'. I've done what I be…Jason_Ireson 11 views 9 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Do we have any separate report for Shipping Instruction which are at Customer Account levelDo we have any separate report for Shipping Instruction which are at Customer Account levelHemanth Buccapatnam Tirumala 11 views 4 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Accounting in Review Distribution is Different from the View Accounting Windows in fusionSummary: Hi Team, We noticed that few transactions are showing different accounting in Review Distribution & View Accounting window for AR Invoices. What can be the poss…
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Context based receivable transaction screen flexfieldTeam - Need help. Is it possible to create a context based DFF in Create Transaction Screen which shows only for Debit Memo class of transactions and that too for a spec… -
Is there a way to not expose uninvoiced orders for Credit Balance Calculation?Summary: The available credit for the customer or customer account is calculated as: Total Defined Credit Limit - Open Credit Authorizations - Open Receivables Balance =…
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How to Validate Invoice Legal Entity with Revenue line Legal Entity (PBSV)Hi Everyone, While Creating an Invoice in AR module, we get the default Legal entity from the GL setups (Lets say "LE A") and it will be populated at the Misc tab of Inv…Santosh Kolisetty 22 views 5 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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dff mandatory based on condition.Can I make a DFF segment mandatory based on value selected in Transaction Type in Ar. For example , if transaction type is "Debit Memo" , then DFF should be mandatory ot…
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Is it possible to update customer detail through APISummary: Hi All, We are trying update Customer related details ( Customer account and address details) through API. Kindly help us understand if it is possible to achiev…
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Is there a way to separate creation of receivables from posting to GL?Summary: We need to enable users to do all transactions for creating receivables, but not let them post the accounting lines to the General Ledger. Anything related to j…RSongco 22 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
credit card refundhow does a Customer get refunded if original order is returned and the default payment method for this customer is "Credit Card". When the refund process happens via CX …KumR 12 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Lock Box Integration QuestionsSummary: We are intending to use Receivables Standard Receipt Import FBDI Template for the purpose of upload file creation similar to BAI2 format for Lock Box integratio…
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credit card recon with bankWe have implemented Credit Card Integration with cybersource. The receipts are automatically created and as of now no relation with bank . But client wants credit card a…
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Any Customer Hierarchy Balance ReportsSummary: We have a requirement for Customer Hierarchy Balance report which shows balances based on the customer Hierarchy definition in manage Hierarchies. We have 3 lev…Mohan Terli 31 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Order has 2 lines. One is Waiting and another is Awaiting Billing.Hi Experts - Please help. This order has 2 lines. One is Waiting and another is Awaiting Billing. When we run Auto Invoice , should it not pick second line to Invoice ? …
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exclude from netting is to be defaulted yes in accounts receivablesWe have requirement where while creating the transactions in Accounts Receivables, in miscellaneous tab there is one field exclude from netting, so basically we need to …Santosh Kolisetty 3 views 2 comments 0 points Most recent by Deepak Singal Receivables & Collections
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What is maximum number of contacts can be created or added in billing customer accountSummary: What is the maximum number limit of contacts that can be added or created from the Customer Account? Navigation path of adding contacts in Customer Account: Nav…
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Importing customer with rest and soap I can't modify the account in Oracle cloud, why?My user has ACCOUNTS RECEIVABLES MANAGER ROLE, after importing a customer using rest api for the party and soap service for the account, He can't modify his account in O…
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Registration number with rest apiWhen I create a customer in Accounts Receivables with REST API I use the payload for the registration number: But it is imported in the field 2, but we need to see it in…
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Seperate Natural Acount for Plastic tax on sales order.Requirement: Business is expecting a separate Natural account for Plastic Tax charged in Sales Order Here Plastic Tax is like surcharge and VAT would be calculated on AR…Hemanth Buccapatnam Tirumala 21 views 2 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Foreign currency receipt reversal to apply FX rate at the original receipt dateSummary: We have a requirement to maintain original FX rate when reversing foreign currency cash receipts in AR. Is there anyway to achieve this, UI or via API's? Curren…Raj Mohanraju FRNT 21 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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How to apply credit memo to an invoice using FBDI template ,Can someone please share the example?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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customer statementCan Customer statement be Printed (and not emailed). Is Customer Statement contact mandatory?
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Milestone Billing and Customer Acceptance Revenue ContingenciesSummary: Hi, Looking for the Milestone Billing and Customer Acceptance revenue contingencies setup and removal event Content (required): There is a requirement to bill 9…
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Privileges to update Account Information under Customer AccountSummary: Need to identify privileges to update Account Information under Customer Account. [As per the attached image] Could you please help in identifying? Content (ple…Satish C 12 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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DEFAULT in Remit to AddressTeam - Can someone help me understand what is DEFAULT in Remit to Address ? Is this really mandatory In my implementation I have used US and GB Reference Data Set which …KumR 42 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Does updating To Date for an email address of a customer will not inactivate it?Summary: On updating the To Date field for a customer's email address the status is still active (status = 'A') in the back end on the table hz_contact_points. The statu…Sneha Kathirendran 1 view 2 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections