Account Details
Discussion List
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Issue with SLA mapping for chargeback transactionWe want to change the SLA mapping for product segment under revenue account for chargeback transaction as the business wants to have the same product segment that is pop…Lakshmi Kanchi 11 views 2 comments 0 points Most recent by Lakshmi Kanchi Subledger Accounting & Accounting Hub -
Customer Statement - not printing if only negative outstanding transactionSummary: No statement is generated when a negative balance is outstanding Content (please ensure you mask any confidential information): Hi, We have noticed that, when a…
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how do we manage the timing of payment credit card cybersourceLets say the Invoice date is 1 jan and payment due date is 1 feb (net 30). When AR Invoice for credit card is created , and due date is later, when should the automatic … -
What value to be populated on Creditor Identification Number in Debit Authorization on Customer SiteSummary: What value to be populated on Creditor Identification Number in Debit Authorization on Customer Site while Implementing the Direct Debits. Content (please ensur…Vipanchi Mullangi 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Partial revenue reversal for AR Transaction when tax is inclusiveSummary: Hi Team, In our system, we use tax inclusive for all AR Transactions. So, the line amount entered is inclusive of taxes. We have a scenario where users would wa…Goutam5555 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Use invoicing rules with imported transactions in oracle receivablesGood day, Currently we are implementing oracle fusion lease accounting, in some leases have a billing frequency of quarterly, and we a requirement to recognize the reven…Ahmed Abdelaziz 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Subsequent changes in DFF in Manage Customers is not recorded in the Audit ReportSummary: Hi We have a DFF in Manage Customers, which we have added in the Manage Audit Policies for auditing. We have made one initial change and it was recorded in the …P.S.Nikhitha Muduliar 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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bulk update collectorCollection Experts - The collector setup at Customer Account Level did not show in Collections Customer Profile.. I had to manually update. But is there a bulk load proc…
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AR Receipt Search doesn't return full resultsHello, We are experiencing an issue in the AR Module of Oracle Financial Cloud where incomplete results are returned when searching for "Receipt Number"s in Oracle, spec…mayasoleimani 11 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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My client asks to add transaction description or note in Review Customer Account Details ScreenSummary: My client asks to add transaction description or note in Review Customer Account Details Screen Content (please ensure you mask any confidential information): V…Mohamed Abdelbar 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Unable to update AR Transaction Invoicing ruleSummary: Hi Team, We have a scenario where data was imported without Invoicing rule and revenue scheduling data accidentally. After import is completed, we are unable to…Goutam5555 4 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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You must enter a valid context for the Line Transactions flexfieldSummary: Error when uploading open balance in oracle cloud "You must enter a valid context for the Line Transactions flexfield." Content (please ensure you mask any conf…Hadeer Ahmed 65 views 1 comment 1 point Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create profile history at registry level using Oracle APISummary: Hi Team, I am trying to create a profile history at registry level for a customer account using below SOAP API. /fscmService/ReceivablesCustomerProfileService?W…Tamilselvan Natarajan 13 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to update sales person at Customer AccountSummary: Hi Team, We need to update Sales Person details at Customer Account level under Account Information. Is there any REST or SOAP API to perform this operation.Tamilselvan Natarajan 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to generate a report reflecting the receivable balances for customer with Employee as classificaEmployees will be set up as customer in the receivables module. How can I generate receivable balances per employees?Butch Melvin 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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What is the purpose of the Primary flag at each level of the customerWhat is the purpose of the Primary flag at each of the 3 levels? - Account Site Contacts level - Contact Points - Account Contact Responsibilities
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Can i Create a credit limit for 2 accounts under the same party.Summary: We want to have different credit limits for 2 accounts under the same party Content (please ensure you mask any confidential information): There is a client reg…Miroslava Brito Certad 11 views 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Best Practices for Scheduling Processes for AR Data SynchorinisationSummary: Hello Experts, What is the typical interval we recommend for scheduling the following jobs in AR? Please share the best practices, and let us know if scheduling…Akhil Chawan 1 view 1 comment 0 points Most recent by César Alfonso-Oracle Receivables & Collections
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How to update RA Interface line level attributes DFF define under context of Contract InvoiceSummary: How to update RA Interface line level attributes DFF define under context of Contract Invoice REST API/SOAP Content (please ensure you mask any confidential inf… -
customer invoice emailMy customer wants a report of all email addresses used when sending AR invoices from a given date. can u please advise where we can find this information ? is there any …
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Accounting error You must review the error: Product Family should not be 999 for this account.Summary: Accounting error on secondary ledger for AR Credit memo transaction Error:You must review the error: Product Family should not be 999 for this account. No error…Rofe_Nenewel 1 view 1 comment 0 points Most recent by Karthik Karanth-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 33 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections -
Duplicate Contact PointsSummary: Created a Contact against an Account in Sales Cloud, The Contact is reflected under the Party>Communications tab in Receivables (Manage Customers), Against the …
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Customer Account Email Addresses with Purpose available in R12 not available in FusionSummary: In EBS, at Party Level, in Communication Tab, there is an option to add Phone Numbers, Email Addresses and URLs. If an email address is added, you can select th…Daniel Gzz 31 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Default Currency and Currency List Restriction Failure for Paris Business Unit in AR transactionsWe are encountering a critical error in the Oracle ERP system concerning the default currency and currency list for the Paris Business Unit in the Receivables module. Th…Patrick Chrabieh 142 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections -
Control over 'AR Cross Currency Clearing' in AR Receipt'910119 AR Cross Currency Clearing' Line is generated When Post to Ledger in AR Receipt. When Post to Ledger in AR Receipt, is it possible to generate an Account as '492…
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Receipt clearing posted to Jan-25 even when Dec-24 was openSummary: Content (please ensure you mask any confidential information): Hello, we have an issue where few AR receipts which are posted to DEC-24, but their update of cle…
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Customer Hierarchy on Credit Memo Application.Hi Experts - I have setup "Customer Hierarchy" and "Pay Any" as paying relationship . I am able to apply One Customers Receipt to another customers invoices using this .…
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How to set up Receivable account with priority rule setSummary: I created Auto Accounting Rule and set the Account type Receivable following Customer Site Reference Account. However, for newly added customer, sometime I forg…
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Update Customer Account Site Properties via APISummary: Looking to update a field called "Demand Class" via API in Oracle Cloud. This field exists under the Account Site Content (please ensure you mask any confidenti…