Setup and Maintenance
Discussion List
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what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…Mutaharah 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int…Abhishek Nirgudkar 11 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management -
Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…Rajesh Mohapatra 43 views 2 comments 0 points Most recent by Rajesh Mohapatra Subscription Management
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.Shady_Medhat 23 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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How to fetch all data from Subscription ManagementSummary: I want to fetch all data from Subcription Management to Oracle CPQ Content (please ensure you mask any confidential information): Hello all, I was wondering if …
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How do I copy the role Application Implementation Consultant and partially delete the role?Summary: To terminate the Subscription Management license, we are in the process of removing the roles associated this license. Because the Application Implementation Co…Shigeki Ito_Oracle CSS-Oracle 42 views 2 comments 0 points Most recent by Shigeki Ito_Oracle CSS-Oracle Subscription Management
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How to bulk upload Subscription ProfilesSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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Unable to create an EPM instance get the message "Enter the type of EPM Instance to continue"While attempting to create an epm instance in one of the tenancy , I cannot proceed further unless the EPM Instance type is selected but does not give me any option to s… -
Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…Sorujit Das-125523 51 views 4 comments 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.…Prithvi Vallabha 57 views 5 comments 0 points Most recent by Prithvi Vallabha Subscription Management -
How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…jzcarter 42 views 6 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a…Sorujit Das-125523 12 views 1 comment 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data fromSummary Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data from Subscription to AR?Content Can we use a different Transactio…Anuj Sachdev 50 views 2 comments 0 points Most recent by Bhavana Krishnamurthy Subscription Management
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Send Subscription Billing Information To ReceivableSummary: We ran this program and data is not visible in the interface table. we got the following note and also followed this note to change the value of the profile, st… -
24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…Sorujit Das-125523 1 view 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …Sorujit Das-125523 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…Sorujit Das-125523 32 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Bill to and ship to customer contacts are not interfaced from order to subscription through OOBSummary: We have the sales order customer contact details stored in table doo_order_addresses. But unable to find API name for this table. If we have API name, we can cr…
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…
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What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…Rehana Tadimerri 37 views 1 comment 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …Buzz_123456 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…Karthik Velusamy 27 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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EPM Dashboard active instance count doesn't show all active instancesAttached the screenshot for quick reference.DeepakNayak 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e…Chaunae Walton 34 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management