Subscription Authoring
Discussion List
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How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised… -
Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
Support for kit item bursting in the Subscription Management -> Revenue Management integration?Summary: We added a kit item to a subscription. Kit items have component items that are defined via item configuration in Product Information Management. When we sent th…
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Does Resource Hierarchy affect the logged in user Subscription Data VisibilitySummary: Resource Hierarchy: Does the Resource hierarchy - rollup data visibility in Subscription. As per our understanding, the Logged in user will be associated with R…Guru Raghavendra 4 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su… -
Reprocess Installed Base Updates Errors OutSummary: If IB asset is created from Manage Asset or REST API, reprocess IB update always errors out with this - The covered asset can't be updated because the record is…Adam Liu 12 views 5 comments 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management
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Why does the Subscription status change to Under Amendment instead of Draft**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Why does the Subscription status change to Under Amendment inste…Ed_G-Support-Oracle 2 views 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management -
How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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Is there a technical limitation to the number of non standard coverages that can be defined?Release: 22B Summary: We are amending the standard coverage's for product lines in Subscription to non-standard coverage's wherever there is a necessity for minor change…Yakkala Sravan Kumar-Oracle 1 view 1 comment 0 points Most recent by Yakkala Sravan Kumar-Oracle Subscription Management
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Error: Duplicating SubscriptionSummary: Hi All, We are getting below error while duplicating the subscription. Please suggest what could be the reason for this. Regards, Abhi Content (required): Versi…Abhishek Nirgudkar 11 views 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management -
How to Update Classification Code in Under Amendment Subscription?Question : Can we update Tax Classification Code from tax section subscription header,when Subscription is in Under Amendment status. ------------------------------ Body…Nilesh D.-Oracle 12 views 5 comments 0 points Most recent by Nilesh D.-Oracle Subscription Management
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How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 2 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Custom Subscription Specialist to access only Entitlement Management & Dynamic Matrix Configuration**This post was created as part of a How to Service Request Release: [11.13.22.01.0 ] Summary: How to create a custom subscription Specialist role which would allow acce…Varun Malhotra-Oracle 22 views 1 comment 0 points Most recent by Varun Malhotra-Oracle Subscription Management
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Approval setupSummary BPMContent Hi, Do we have any document on how to configure approval/BPM for OSS? Also, I don't see 'Submit for Approval' action on subscription detail page like …
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Approval of subscription based on user's hierarchy.Summary: Hi All, Can we establish the approval flow in BPM which is based on user's hierarchy. Eg: UserA -> ManagerA UserB -> ManagerB When UserA creates Subscription it…Abhishek Nirgudkar 3 views 3 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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How to Configure Subscription Line Items (Products) to skip by 10We Need the Subscription Product to skip the count by 10 or 100 whenever a new product item is created under the Subscription. How is this achievable? Currently, we are …
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How it work withhold sending billing information when user have the flag set to true already**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 13 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques…Ed_G-Support-Oracle 2 views 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management
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We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass-Oracle 21 views 1 comment 0 points Most recent by Prabhudass-Oracle Subscription Management
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…Guru Raghavendra 12 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Unable to Update Usage Quantity in Billing Summary under a Subscription ProductSummary: Trying to update Usage Quantity from the UI. Navigation: Subscription -> Subscription Product -> Billing Summary Content (required): We have the Oracle document…Guru Raghavendra 12 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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Error Activating Subscription - Related to Payment TermsSummary: Content (required): I created a subscription with a product and followed all instructions as per the implementation guide. However, when I try to activate the s…RamakrishnanRaghavan 12 views 2 comments 0 points Most recent by RamakrishnanRaghavan Subscription Management
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Create customer asset for a serialized itemSummary: Trying to create a customer asset (IB) for a serialized item. Error message pops up - "A record with the value already exists. Enter a unique value." Content (r…
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Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme…
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No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 2 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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Covered Levels Sub-Tab is not appearing on the Subscription ProductSummary: We have a Subscription and when we drill down to the product on the subscription the covered level sub-tabs do not appear. What is the configuration on the Subs…