Implementer
Discussion List
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How to bring Service Request (Case) from SFDC to Service LogisticsSummary: Please let me know if you have implemented receiving Service requests (case for RMA) from SFDC to Service Logistics. One of my customer has SFDC, wants to bring…Vishnuvarth Subramanian-Oracle 11 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics -
Simple implementation question - Stocking Locations addresses not showing upSummary: When setting up our stocking locations for the 1st time we've followed the implementation guide but the stocking locations screen does not show the address for …Scott Padgham-Oracle 1 view 2 comments 0 points Most recent by Scott Padgham-Oracle Service Logistics -
Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…Aniket Paul 12 views 4 comments 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de… -
Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo… -
how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …
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Connecting maintenance WO to Depot repair documentSummary: Connecting maintenance WO to Depot repair document Content (required): if you use an API to create Maintenance WO , can we maintain the reference or link to the…
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Need ability to view full location address of Shipment location (address associated with SubinventorSummary: Need ability to view full location address of Shipment location (address associated with Subinventory) in Manage Part Requirements screen. Please let me know wh… -
Question about Parts Sourcing OOB solutionSummary: My client has following business requirement. Service Part Fulfillment: The determination of the available service part that must consider the destination addre…
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Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se…
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle…
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How to directly Access Installed Base Assets UI/Page to view and manage Customer AssetsSummary: How to directly Access Installed Base Assets UI/Page to view and manage Customer Assets without going through Service or Maintenance? Content (required): We wan… -
Service Logistics-Depot Repair Descriptive FlexfieldSummary: Do we have in "Service Logistics-Depot Repair" Descriptive Flexfield feature enabled? Unable to find any structure for Depot repair. Appreciate inputs. Thanks.
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Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Service Logistics- Receiving ProcessSummary: Service Logistics- Receiving Process needs the user to navigate to Inventory module to complete the receiving activity. We have businesses which does minor repa…
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Transfer Order Creation is failed after Parts SearchSummary: Parts Search is working, but TO creation is failed on Service WO Content (required): Here are the steps I followed - 1. Create SR 2. Create Service WO (Generic)…
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Service Logistics - OM integration and DFFSummary: Service Logistics - OM integration and DFF. When we create SO in OM from service logistics we are seeing issues when there is a mandatory DFF/EFF attribute to b…
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22B Roadmap for Service LogisticsReview our new 22B roadmap.
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Updated Create MWO when Post Service Charges PresentationContent I have attached an updated version of this presentation that includes enhancement made in 21A and 21C: 21A - More Detailed and Complete Costs and Charges for Fie…John Olszewski-Oracle 15 views 2 comments 4 points Most recent by Jitendra Singh-Oracle Service Logistics
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Depot Repair Workbench from the Service Request Details pageSummary: We have a requirement to show Depot Repair progress on Service Request page. As mentioned in Oracle Service Logistics Documentation, there is a way to make this…
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Can we return and repair a Non Serialized item in Depot RepairSummary 'Repair' button is not working in Manage Depot Repair for a non serialized itemContent Hi Experts, We are trying to receive a non serialized item for Depot Repai… -
Ability to Create Requisitions automatically based on Parts OrderedSummary Ability to Create Requisitions automatically based on Parts OrderedContent All, I just want to see if we have the capability to create requisitions based on the …Srikanth Venkatasubramanyan 5 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Presentation: Service Logistics IntegrationContent Do "Deep Links" sound intriguing? Do REST services excite you? Be sure to check out this latest presentation from Hans Haugerud - Sr. Director of Service Logisti… -
Standard Coverage: List Price not displayed in Adjustment BasisSummary What's the setup?Content Hi, I am trying to add a service activity in coverage template. When I select adjustment basis, I expect to see 'List Price' listed but …