Redwood
Discussion List
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View Opportunity Drawer not going on saveSummary: I added the business plans subview to Accounts. When I add a goal to business plan then I add a strategy. Now when I click on Actions of Strategy. I get View Op… -
Why one of the DCL field is not working in RedwoodSummary: One of the DCL on our custom object being migrated to Redwood is not working. We migrated the object via CX extension Generator. Other DCL is working fine like …
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Standard CX Actions in Action chainsSummary: When looking at documentation and playbooks, we sometimes see that there are actions within action chains under a "CX Service" section. They include some standa…
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Field trigger is not working in Redwood UISummary: we have a lot of field trigger functions used in our system and unfortunately it is not working properly in redwood. example we have field 1 and field 2, when u…
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How to pass dynamic input parameters to VBCS Redwood Quick Action DOR LinkSummary: How to pass dynamic input parameters to VBCS Redwood Quick Action DOR Link Content (please ensure you mask any confidential information): We have requirement to…Vinay_Raulwar -Oracle 13 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Human Capital Management
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How can we remove the other section of edit layout of Service RequestSummary: We are currently migrating the Classic UI of Service Request to Redwood UI and we are seeing these extra section which are not needed by the business. How can w…
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How to customize colours in Sales DashboardSummary: You can add contents in the Sales Dashboard by Express Reports or OTBI Anlysis. In both cases I can't find a way to customize the colours of the graphs. Is ther…
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Unable to collapse page sections on Edit Page layoutsSummary: Unable to collapse page sections on Edit Page layouts: On Opportunity Edit page we have more than 30 fields and have been grouped but we are unable to format th… -
Redwood: Cannot find Rest Resource to fetch Business Unit Id in Visual Builder StudioSummary: Cannot find Rest Resource to fetch Business Unit Id of a user in Visual Builder Studio. I tried using oracle_cx_serviceUI:resourceUsers/getall_resourceUsers' wi…
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unable to view knowledge article in redwoodSummary: When user tries to click on Authoring icon in Redwood UI then they are shown a error popup that says "Error response during RestAction" Content (please ensure y…
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Sort by Sales Stage in Redwood Sales OpportunitiesSummary: It looks like sorting by Sales Stage is not supported in Redwood Sales? In Workspace this is an option and works well. We are building Visualizations for the da… -
How to add more fields in contact duplicate check card?Summary: How to add more fields in contact duplicate check card Hi @John Vakoc-Oracle in contact potential duplicate match we want to show the more field like account in…
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Clarification Needed on Applying Filters in Visualization Configuration (Oracle CX)Hi all, As part of our requirements with dashboard reports, we created visualizations using Visualization Configuration, based on data from an underlying OTBI report, to…
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Video: Accelerate Your Redwood Sales ImplementationHot off the press: A new tool has been releases to help you migrate your classic UI sales implementation to the Redwood Sales. Watch the replay of the webinar announcing… -
Global Search for RedwoodSummary: Hi, We are implementing Redwood Sales and have enabled the global search. However, whenever we try to search for any account or contact, we are redirected to th… -
Why does the error message from App composer not firing after save in Redwood UISummary: We are currently migrating the Service Request object in Redwood and we have a lot of customization including error or popup messages. I am expecting that error…
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Vídeo: Acelere la implementación de ventas de RedwoodVídeo: Acelere la implementación de ventas de Redwood: Última hora: Se ha lanzado una nueva herramienta para ayudarte a migrar tu implementación de ventas de interfaz de…
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Can anyone explain what $extension.path holds in redwood layout?Summary: Can anyone explain what $extension.path holds in redwood layout? Content (please ensure you mask any confidential information): We are having requirement to mak…
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Redwood: Unexpected Behaviour of Read only property in fields of RevenueSummary: Hi Team, When I go to Redwood Opportunity > Show products and then edit one of the products, a custom Revenue Edit Layout is rendered. This is a copy of standar…
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Redwood Visual builder Studio - Set product data on Browse catalog when inserting productsHi, our customer need to set data on Revenue items for opportunities when selecting products using the catalog smart action "Browse Catalog" in Redwood UI. For the Reven…
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Unable to create knowledge articleSummary: When I click on Create Article button under Authoring in Knowledge the I get an error message popup saying "You need an active locale to create a new article". …
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Do we have any document which has all objects which are supported in adaptive DCL?Summary: Which objects are supported in adaptive DCL? Content (please ensure you mask any confidential information): Recently we created a DCL field which refers to Terr…
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Video: Configuring External Web Services with Token Relay and ProxyVideo: Configuring External Web Services with Token Relay and Proxy: This tutorial will show you how to configure an external (non-Fusion) web service and integrate the …
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cx-picker not showing on subview panelSummary: I have a DCL field that when a value is selected, it autopopulates another text field. I used a template with cx-picker for the DCL field, as well as the text f…
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Edit Opportunity Revenue is showing White Screen Only in RedwoodSummary: Edit Opportunity Revenue is showing Blank page in Redwood UI, i checked the smart action we only have below actions related to revenue, and I have the said priv…
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How to Configure Service Request in Visual BuilderSummary: We need to configure the layouts of the Service Request object in visual builder as part of our migration to Redwood UI. Under Layouts > Customer Experience > S…
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How to access attachments of Interaction object in groovySummary: Hi, We have a requirement to show the total no. of attachments associated with the interaction (Redwood Sales) in a custom field. How to access attachment infor… -
How to display USD value amount separately for the non USD(Currency) Opportunity recordSummary: Opportunity will be created using "INR" currency and Amount value will be displayed based on this currency setup. We have a requirement to display USD Amount va…Tamizharasi Murugan 23 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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How to add new report/infolets into redwood sales dashboard using visual builder studioSummary: We have new sales method created in CX sales, so in current sales dashboard of pipeline is blank, so we need to embed to report in redwood sales dashboard Conte…
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A new role applied to a Redwood Search list is not retained after saving - what could cause this?Summary: We created a new role which is an exact copy of 29 other roles except for the name and role code. The sole purpose of these roles are to control search list beh…