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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 314 views 10 comments 0 points Most recent by Amandeep Kumar Digital Assistant -
Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ…Dr Surlina Yin-Oracle 32 views 4 comments 1 point Most recent by Martin Deh-Oracle Digital Assistant
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 208 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl… -
Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1K views 16 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…Dr Surlina Yin-Oracle 26 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…Dr Surlina Yin-Oracle 63 views 4 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…Dr Surlina Yin-Oracle 1.8K views 26 comments 7 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …Dr Surlina Yin-Oracle 78 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 315 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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What are reporting capabilities in ODA.Are there out of box analytics or BI subject areas available?What are reporting capabilities in ODA. Are there out of box analytics or BI subject areas available?
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Linkage document to see the mapping between Utterances and response bundleSummary: We are looking for document / excel to see the list of Utterances and its respective response. Content (please ensure you mask any confidential information): Ve…
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Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Cannot see latest version of HCM / FA Digital Assistant in Skill StoreContent ODA instances that were provisioned against 19D HCM pods only show the 19D version of the FADigitalAssistant in the Skill Store. The attached document gives deta… -
How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T?Summary: How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T? Any specific process to be followed while submitting the Refresh request for P…
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ODA button is not visible in VBCS PageSummary: Hi everyone, I’ve created a chatbot in Oracle Digital Assistant (ODA) that uses ‘create table and form component’. I have added buttons using action (Please fin…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 14 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Error: "The service limit for embedded custom component service deployments has been exceeded."Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content "The service limit for embedded custom component service deploy…Dr Surlina Yin-Oracle 77 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …Dr Surlina Yin-Oracle 25 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Looking for a Demo Video of Oracle Digital Assistant in action for recruiting.Hi, This maybe an add question or request but my team is looking for a Demo Video of Oracle Digital Assistant in action for recruiting. It seems that available videos on…
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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How-To: Rebasing an Extended SkillSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content#PassTheKnowledge In this exercise, you will gain a good underst…Dr Surlina Yin-Oracle 201 views 1 comment 3 points Most recent by Keerthi Chinthapatla Digital Assistant
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Can we hide the things you can do suggestions without disabling the functionalities?Summary: Hello all, Client wish to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it on…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …Dr Surlina Yin-Oracle 121 views 7 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant