Benefits Employee Self Service
Discussion List
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MailTo Functionality is not working in Redwood benefitsSummary: We have used Custom Journey Code to display Need Help URLs like USBenefits@clientname.com . When we check the Source Code it is having USBenefits@clientname .c… -
is it possible to change the display order in the redwood enrollment summarySummary: we have multiple programs offered to employees for example 401(k) unrestricted plan, Non Union Benefit Program . is it possible to sequence the program as desir…
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Father and Son have same name (First name and Last Name) how to add Primary care PhysicianWe have Father and Son have same name (First name and Last Name) how to add Primary care Physician. Their name appear only once in the drop down while adding primary car…
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Plain text to email in redwood guided journeySummary: Can we convert plain text to outlook email automatically via html in guided journey? Because in guided journey there's no feature currently as such for this ema…
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Restrict Employees to UPDATE their Tobacco Use on Person InfoRequirement: We have a business requirement to restrict associate to update their Tobacco Use Field if the Tobacco Use Field already has an existing value or was already…
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auditing enrollment authorizationSummary: is there a way to audit enrollment authorization (Legal Disclaimer) button when accepted or Decline. if so please suggest. in Redwood the Accept or Decline butt…
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Express mode not working consistently for the first time for Employee Self ServiceSummary: When logged in for the first time the VBCS changes are not working consistently though cache issues are cleared.Is it an expected behaviour?.Kindly advise. Cont…
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Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …RamakrishnaNaraparaju_WCMI 23 views 5 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Scheduled Administrative Life Event not automatically processed and closed in benefits pageSummary: Hi Expert, we have encountered an issue when we mass process the Scheduled administrative life event for the active employees and we noticed the Life event is n…
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Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
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Answer a Survey 25C is not disabled after removing checkboxWe removed checkbox on "Employee Self Service" configuration, but "Answer a Survey", the last task on Employee Self Service Enrollment screen is still there. Not sure if…
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Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?Summary: Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas. Medical Dental and Vision Life,…
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ISSUE with Express Mode not defaulting to Review and Submit consistently during EnrollmentSummary: During UAT, our client noticed that the Express Mode is not always consistently defaulting users to Review and Submit Tasks in the enrollment process. At times …
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Encountering Error while evaluating Life event BEN-990155We are receiving below error when evaluating Marriage or Divorce life event. Encountering this for only specific employee. Employee is not enrolled in two different opti…
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Defaulting program in employee self serviceSummary: Defaulting program in enrollment summary i.e. the default benefit program - Union Benefit Program should be shown in the summary instead of the other benefit pr…
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error in enrolling benefits to employeeSummary: Content (please ensure you mask any confidential information): Hello, When trying to enroll benefits for employee, i am receiving error "A payroll ID is require… -
Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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Wrong PDF generating for confirmation statementWhen users try to use the Print All Benefits option the wrong PDF is generating. There are extra columns that are not on any of our templates. In a development environme…
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How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…
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Pre tax and Post tax for commuter benefitsSummary: Show Pre-tax and Post-tax values based on a limit for commuter expenses Content (please ensure you mask any confidential information): We have setup the Commute…
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ESS Benefits Print EnrollmentHello Team, When an employee attempts to print Benefits Enrollments as of a specific date, the generated PDF displays the current enrollment data instead of the data cor…
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Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered …
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Requirement to assign same beneficiary to different plans (life insurance)Summary: We have client requirement to use setup same beneficiary for two different plans and employee will only add the beneficiary under one plan enrollment and the ot…
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Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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Why is unrestricted program enrollment window showing up during Open Enrollment?Summary: When processing Open enrollment for a benefits program, the unrestricted benefits enrollment is showing up and allowing employees to edit. They are configured i…Sangeetha17-Oracle 40 views 10 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood - Customize or Rename enroll button for a specific planSummary: Hi Team, Is it possible to rename the Enroll button for a Specific plan.We want the enroll button to be renamed only for plan. Thank you Content (please ensure …