Benefits Employee Self Service
Discussion List
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Can benefit alert email be sent to Home Email if work email is not availableSummary: Can benefit alert email be sent to Home Email if work email is not available Content (required): Version (include the version you are using, if applicable): Cod… -
Temporal Life Event Length of Service Not TrigerringSummary: I have created a temporal LE according to the white paper "Understanding and Using Temporal Life Events". Troubleshooting done as well accordingly and still hav… -
Fusion Benefits: Proration formula by days or month for New Hire life eventSummary: Hello, We have requirement as follows: During enrollment during open period, the defined rate is applied to all employees. However when when an employee is hire… -
Medical provider requires employees to read and sign off on a specific document.Summary: We are adding a new medical plan for California state employees only. Medical plan provider requires employees to read and sign off on a specific document that …
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Self Service Life Event Creation Automatically Creating Unrestricted EventSummary: Hello, Anytime an employee reports a life event (child birth, marriage, etc), an unrestricted life event is also created. How can this be controlled? Content (r…
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Post Election Edit fast formula always return seeded messageSummary: Post Election Edit fast formula always return content of seeded message BEN_92187_POST_ELCN_NOT_PASS. We are trying to return custom message at Post Election Ed…
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Temporal Life Event NotificationSummary: Is it possible to send the Employee a Notification one the Temporal Life Event happens? Content (required): Use case: The Employee is Eligible for Enrollment in…
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Employee unable to enrollSummary: How to enabled "Continue" button when employee login through self-service. Content (required): We have created new employee and life event trigger got fired whi…
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Employee contact typesSummary: Is there a way to prevent an employee from changing a relationship type for a contact and only allowing HR specialis to make that update? Content (required): Ve…michele_f_williams 11 views 2 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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Spouse life Interim plan is not getting createdNeed help with the Interim coverage we have a requirement as below. Employee should have options(50000,100000,150000,250000 and waive coverage) to select the coverage an…
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Role for Self-Evaluation?Summary: When an employee self-assigns a life event, is there a role required for the life event to evaluate? Content (required): Version (include the version you are us…
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Ability to hide contact address from employeeSummary: Is it possible to hide a contacts address from the employee that the contact belongs to? We receive medical support orders with addresses for the child that can… -
Benefit group and benefit balances visible to the employee in ESSSummary: As per the current functionality the system donot support to reflect the Benefit group and balance to employee ESS.Any possible way to handle this requirement, …
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No Add button for Primary Care PhysicianSummary: Hello, I have a plan that requires the employee to add their PCP. I have this set up and the system is giving a pending action. However, when I go to the page t…
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HSA Plan Rate Calculation is not working properlyContent Hi Experts, We have an HSA plan with an HSA_Standard_Rate where we have defined the Calculation Method as Flat Amount Processing Source as Process each pay perio…
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Adding new plan to program that has two existing plans - error message on Option LimitationSummary: We have added a plan to one of our programs that already has two existing plans. All of our plans in this program (including the new plan) have Minimum Number o… -
How to use waive option from 1 plantype to remove the elections in the 2nd plantypeSummary: How to use waive option from 1 plantype to remove the elections in the 2nd plantype Content (required): Hello, We have 1 program containing two different plan t…
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Need to attach benefit life event based on the User person type (Person Changes Causes Life Event)Summary: Need to attach benefit life event based on the User person type Content (required): We have a requirement to trigger the Termination life event based on the ass…
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Update Beneficiary without election changesSummary How to setup an event to update beneficiary without giving an electability for the different plans?Content We have a requirement to setup a life event which only…
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Enrollment Override Event is not closing with the processSummary: Hello, I have assigned the Override life event with Process and evaluated the LE Using process only. I tried to close the Life event using close enrollment proc… -
How can we designate dependents automatically to calculate benefit rate based on no.of dependentsSummary: We are implementing benefits for the APAC region and for one of their plans, we have to designate dependents automatically to calculate their rates based on the… -
How can I autoenroll eligible Dependents for the ER paid Auto Enroll Medical Plan?Content Our client is giving free ER Paid Medical Insurance for the Employee and their family. They want the Eligible Dependents to be autoenrolled for All Eligible Empl…
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Display different text in self-service -->BenefitsSummary: is there a way to display different text under Information and Confirmation screens when navigated thru below path Me-->Benefits-->Make Changes Content (require…
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Benefit Enrollment Confirmation EmailSummary: Is there a way to set up a confirmation email after an employee enrolls in benefits? Ideally, an email would not be sent when the benefit admins are making chan…
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Unable to delete a Beneficiary organization after the Benefits have been closedSummary: Content (required): One of the newly hired employees accidentally added a Beneficiary organization. He had elected his benefits but DID NOT chose this organizat…
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How to Require Certification when a dependent is dropped without change in plan or optionSummary: How to Require Certification when a dependent is dropped without change in plan or option Content (required): We have configured Dependent requires certificatio…
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Dental Plan Lock Configuration (Required Period of Enrollment)Summary Dental Plan Lock = 2 years and cannot enroll in another plan during OE after 2 years is up, can enroll in other options within that "locked" planContent Hello, I… -
Primary Beneficiaries Relationship TypeSummary: Allow the employee to see the relationship type when selecting from primary beneficiaries Content (required): When the employee enrolls in benefits, they are no…
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Due to overage of a dependent the whole medical expn plan dropped including the employee and his sonSummary: Michael's Medical Expense Reimbursement enrollment (MERP) is missing from her benefits. He had an event on 3/31/22 where her overage dependent Catherine dropped… -
How not to display the coverage amount of certain plans for the Employees?Summary: Content (required): Our clients wants the coverage amount not to be displayed for certain plans for Employees. The plans are LTD,STD. The coverages needs to be …