Benefits Service Center
Discussion List
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Reduced benefit premium for qualified EmployeesLooking for solid options for re-design on benefit plan & options. Currently two plans Medical A, Medical A Wellness. Each Medical plan has options EE only, EE+Spouse, E… -
Can we modify the Benefits Confirmation and Summary template in HCM cloud?Can we modify the content of this template? When we click Print on My benefits page, there will be a pdf generated which is the Benefits Confirmation and Summary. -
Add logo to the benefit confirmation and summary pageSummary: Hi, Could anyone confirm if we can add logo to the benefit confirmation and summary page and if the text can be edited. Me > Your Benefits> Print Content (pleas…
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Close pending action items using HDL after the life event has been closedSummary: Ability to close pending actions once the life event has been closed Content (please ensure you mask any confidential information): Hi everyone, We are having a…
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Trigger Life Event when Contact is createdWe've a requirement where when an employee creates a new contact, then a life event should be automatically detected as of the creation date. Any suggestions on the Tabl…
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Unable to find the formula type for Enrollment rule in benefitsSummary: There is a requirement to setup Fast Formula for one of the Enrollment rules. The formula has to be populated under Plan > Enrollment train stop > Schduled> Ope… -
End to End Implementation document - US benefitsSummary: Hi Everyone! Is there any custom documentation to implement US benefits end to end ?. If yes, requesting you to share. Thanks in advance! Version (include the v…
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Benefit ALert - Need to fetch the Plan Details in Ben_Election_Summary alertSummary: Hello Expert, We need to pull the Plan Details in Ben_Election_Summary Alert. While wirting $(PlanName), it printing Null. How to fetch the enrolled Plan detail…
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Approval on adding new contact from Before You Enroll PageHi, We've a requirement to add approvals on the Before You Enroll Benefits Self Service Tile, whenever a new contact is being created the transaction should follow an ap…
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Person Benefits Eligibility- INELG_RSN_CD- FPTSummary Benefits Eligibility Profile IssueContent Hi All, Person is eligible for benefits after running the assignment category change event. But still he was not gettin…
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Adding new contacts during open enrollmentSummary Enrollment opportunities for new contacts during open enrollmentContent I am looking on how the following scenario was implemented by other customers: An employe…
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Benefit enrollment not end dating on terminationSummary: We are facing an issue where the Benefit enrollments are not getting end dated for some employees but the Termination life event gets processed and closed. We t…
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What change do I need to get the double deduction?Summary:Currently the system does not double deduct benefits for any new hires who have missed their first payment of the month their benefits are effective in. Also, sa…
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End-dated Contact Record but Person Record for contact is still activeSummary: We have a file feed we send over to our carrier, but it was failing because a dependent was listed twice under one of the plans (with two different names but sa… -
How to Void Open Enrollment After a Termination EventSummary: We had Open Enrollment in early June 2024 (Event Occurred Date of July 1st 2024). After the OE window, there were a number of Terminations that caused the Open …
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Designate Oldest to Youngest Child < 18 yearsWe've requirement where we need to only allow the employee to cover their children from oldest to youngest child and they can cover upto a maximum of 3 children. Example…
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Benefits Billing configuration -Payment Due day and Days overdueSummary: Hi, Does anyone know what these fields are used for Benefits Billing? what does it mean? Thanks, N Content (please ensure you mask any confidential information)…
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Benefits displaying incorrect communicated rate.Summary: We have a requirement to display the monthly deductions for a Cyclescheme plan( it's a loan plan and ends exactly after 12 months) on the self-service pages. Al… -
Is the benefits self service module fully Redwood?Summary: We are looking to implement the benefits self service module. Content (please ensure you mask any confidential information): Our benefit self service tile is cu…
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The benefits elections HSA is not matching with element entry valueSummary: The employees benefits elections HSA value is not matching with Element entry in Person management. Content (please ensure you mask any confidential information…
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Unable to auto trigger the life event based on length of service.My requirement is to trigger a life event when the employee crosses 5 years of experience. Upon clicking 'Self Assigned' , i have added the eligibility profile to the li…
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Show EE+Family Option only when there is a Child OR SpouseWe've a requirement to show the EE+Family option only when the employee has either an eligible child OR an eligible spouse, we tried to achieve this via the Family Membe…
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Evaluate Life Event Fast Formula Occurred dateSummary: I have requirement to change the Life event Occurred date in Enrolment Screen. I have attached the Evaluation Formula into the "Life Event" but when I terminate…
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GET_CONTEXT HR_ASSIGNMENT_ID does not get value in Person Changes causes lifeSummary: I was trying to get the CONTEXT for HR_ASSIGNMENT_ID and Effective Date, I don't get any value in FF Content (please ensure you mask any confidential informatio…
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How to add "People to cover" option in life insurance planSummary: The requirement is to configure the Optional Dependent Life Insurance plan. Employees can typically choose to purchase this coverage during open enrollment peri…
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How to override Benefit enrollment through HDL or HSDLSummary: In Benefits summary Page, as Benefit Administrator we have an option to override an esixting enrollment & populate different attributes like Coverage end date s…
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Former EMP termed on 1/11/21. His new hire LE was still open. Tried Closing but received errorsSummary: Former Emp termed on 1/11/21. His new hire LE was still open. I tried to process this LE but the system wouldn't allow me to. I tried voiding and reprocessing t… -
Restrict display of LOV when selecting Existing Organization from Beneficiary Organization from ESSSummary: Restrict display of LOV after selecting Existing Organization from Beneficiary Organization from ESS Content (please ensure you mask any confidential informatio…
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Using ben_fn_get_char_value function to get plan and option enrolled for this period onlyHello experts, We have a customer requirement where we need to define a primary amount (Employee Contribution) and a secondary amount (Employer Contribution). Further de…
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How to hide guardian details from new contact under before you enrollSummary: Content (please ensure you mask any confidential information): Hello, Under 'Before you enroll' there is a option where employee can add their contacts, once u …