Benefits Service Center
Discussion List
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Employee should be able to update benefit details only while joiningSummary: Content (please ensure you mask any confidential information): Hello, We want Employee to update the dependent details for benefits only on joining time, therea…Aishwarya_15 11 views 3 comments 0 points Most recent by Monica Vijayashanker -Oracle Human Capital Management -
Reinstatement scenario - Need a workaroundSummary: Hi, We have two assignments statuses - 'Pending LTD" and "LTD" and whenever there is any changes in assignment status the assignment status life event gets trig… -
Manage intervening life event during open enrollmentSummary: Hi, I want to know how to manage an intervening life event during open enrolment. Example Open Enrolment window started :01- Jun to 15-Jun Assignment category h…
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Benefit Program follows the fiscal year, while our payroll operates on the calendar yearSummary: Our Benefit Program follows the fiscal year, while our payroll operates on the calendar year. As our payroll operates on the calendar year, it's not working as …
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Mass delete 'Open' life event in detected statusSummary: Hi, We have a situation wherein the client ran the open life event for all employees and now they want to delete the event in detected status. We ran the proces…
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Restricting open enrollment based on union and non union programsSummary: We have two sets of employees union and non-uion and have respective programs for it. When we run the 'Evaluate Scheduled Event Participation' process, client w…
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Activate the link to designate dependents.Does anyone know how to activate the link to "Designate Dependents" for employees in the Pending Actions, similar to what happens for HR? I would like it to be made avai… -
Can default enrollment rule and enrollment rule under restrictions go hand in handSummary: I have a default FF which is defaulting the enrollments from new hire to rehire, but the requirement also is to not oprn any enrollment window. When I put the r…
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Archive - Benefits Evaluation and ReportingSummary: For the Benefits Administration is there a way to Archive past jobs? Sometimes when we search, we get a "Too Many Matching Records" error. Even when we modify t… -
New enrollment life event erroringSummary: An employee was hired on 5/28/24 and transferred to another location on 5/29/24. The system is showing that she was hired and terminated on the same day and is … -
Evaluate Temporal Event Participation - Process takes time with selected active employeesSummary: Requirement: Want to run the 'Evaluate Temporal Event Participation' process only for Active employees ( Terminated employees should be ignored). Content (pleas…
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Redwood Open EnrollmentSummary: We are looking to enable Redwood with our Open Enrollment cycle this year. We don't have many other Redwood pages enabled yet, are there any other Redwood pages… -
Benefits Dependent Eligibility - Determination FormulaHi, We're creating a Dependent Eligibility profile for Male Children under 18 years of age. Since the system doesn't provide Gender Criteria in the dependent eligibility…
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How to add Hover text for Field "What is the start date of this relationship?"Summary How to add Hover text for the field on ESS PageContent Hi Everyone, Requirement - Want to add the text box for the field "What is the start date of the relations… -
Evaluating event issueSummary unable to evaluate the potential event for new hire employee.Content Hi All, I'm receiving the below error message when I'm trying to evaluate the potential even… -
Not able to query benefit summary with benefit administror roleSummary: When I login as Benefit Administrator, I was not able see Benefits Summary page though the benefit relationship is automatically created. I added all the roles …
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Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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I dont have permission to access the Benefit Relationship tabSummary: I would like to access the benefit relationship tab. I'm unable to do so at the moment and I need to terminate an employee that has two benefit relationships se…margherita bonfiglio 11 views 3 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Does the system have the ability to calculate the rates based on the no of dependents selected?Summary: We had a requirement from our client to calculate the rates based on number of dependents. Foe example: Plan X had 3 options: Employee Only Employee plus one Em…
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People to cover missing Address and Demographic detailsSummary: We have an employee enrolled in Benefits and her People to cover tab shows additional information on her dependents but not her spouse. Do we know why the spous…
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Override Enrollment Rate ChangeHello Community, I have an employee with a rate change for the upcoming pay period for his life insurance, without incurring a retro on his account can I override his en… -
New Hires Missing Benefits EnrollmentsSummary: The new Hire employee doesn't have ENROLLMENT open to the employee. The employee can't even elect benefits so there is no benefits enrollment list. Also, accord…
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Self-Service GroupingSummary: Content (please ensure you mask any confidential information): Hello, While creating plan type we have Self-Service Grouping option where the values are mention…
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Benefit Summary Quick action in Redwood - where is the documentation?Summary: The benefit summary quick action is available in Redwood but I have not found any reference to that in the update notes or in the HCM Redwood Pages with Profile…
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Redwood information on Benefits moduleSummary: I'm looking for benefits module specific information regarding how benefit administration and ESS benefits (enrollment, reporting life events, etc) will look/wo… -
Document of Record Attribute Cannot Be Set ErrorSummary: We have an issue where one benefit rep is getting this sporadic error when trying to add documents to Document of Record. She drags and drops the docs and then … -
Benefits Relationship with multiple Active assignmentsSummary: We have an employee who has two assignments where both assignments are eligible for benefits but customer only wants to see one assignment. We end dated and als…vemuri Krishna Vinyasa-Oracle 21 views 6 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits
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Dependents were not displayed under who's coveredSummary: Dependents were not displayed under who's covered when i try to enroll from admin or from ESS. Please suggest. Content (please ensure you mask any confidential …
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Is there a way for term reversals not to void all benefit life events?Summary: Our Benefits team reported that when a term gets reversed, the individual's benefits disappear from the benefits screen as in the new hire enrollment or open en…
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Modify Life Events report under Evaluation & ReportingSummary: Hi all. The business has a requirement to add the status of Processed and closed to the Status dropdown under the Life Events tab in Benefits Administration > E…