Benefits Service Center
Discussion List
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             Enrollment Override Event is not closing with the processSummary: Hello, I have assigned the Override life event with Process and evaluated the LE Using process only. I tried to close the Life event using close enrollment proc… Enrollment Override Event is not closing with the processSummary: Hello, I have assigned the Override life event with Process and evaluated the LE Using process only. I tried to close the Life event using close enrollment proc…
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             Benefit Billing Adjustment for OverPaymentSummary: We have a scenarios where Retiree can make overpayment lets say in the Month of January for couple of Months so that they are adjusted in their next billing cyc… Benefit Billing Adjustment for OverPaymentSummary: We have a scenarios where Retiree can make overpayment lets say in the Month of January for couple of Months so that they are adjusted in their next billing cyc…
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             Due to overage of a dependent the whole medical expn plan dropped including the employee and his sonSummary: Michael's Medical Expense Reimbursement enrollment (MERP) is missing from her benefits. He had an event on 3/31/22 where her overage dependent Catherine dropped… Due to overage of a dependent the whole medical expn plan dropped including the employee and his sonSummary: Michael's Medical Expense Reimbursement enrollment (MERP) is missing from her benefits. He had an event on 3/31/22 where her overage dependent Catherine dropped…
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            Enrollment Window Needs to Automatically Close for Ineligible EmployeesSummary: Can someone let me know how to make new hire life event automatically close for ineligible employees? This was working fine until I updated the eligibility prof…
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             Curious about Benefits Module CapabilitiesHi community, I have not used Benefits Module before, so I know next to nothing about the module and the extent of the capabilities offered... curious if there are any g… Curious about Benefits Module CapabilitiesHi community, I have not used Benefits Module before, so I know next to nothing about the module and the extent of the capabilities offered... curious if there are any g…
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             Missing Evaluation and Reporting TileSummary: Hello, I have all of the benefit roles, implementer roles, etc I can see this tile in one environment but not the other. help! :) Content (required): Version (i… Missing Evaluation and Reporting TileSummary: Hello, I have all of the benefit roles, implementer roles, etc I can see this tile in one environment but not the other. help! :) Content (required): Version (i…
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             How to have unrestricted program eligibility re-evaluate automaticallySummary: How to have unrestricted program eligibility re-evaluate automatically in production Content (required): It was observed that though an employee had a data chan… How to have unrestricted program eligibility re-evaluate automaticallySummary: How to have unrestricted program eligibility re-evaluate automatically in production Content (required): It was observed that though an employee had a data chan…
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             Best practice in handling DOR for converted dependent enrollmentsSummary: Content (required): We re converting employee enrollments and many employees are already covering dependents. We would like to understand the best practice arou…User_2025-02-12-00-54-17-524 41 views 5 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits Best practice in handling DOR for converted dependent enrollmentsSummary: Content (required): We re converting employee enrollments and many employees are already covering dependents. We would like to understand the best practice arou…User_2025-02-12-00-54-17-524 41 views 5 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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             HSA Deductions amount changed after Life eventContent Hi, One of our employee has pledged 1500 for HSA with 57.69 deduction for 26 PP. But when there a LE trigerred in May, the deduction amount changed to 78.95 in e… HSA Deductions amount changed after Life eventContent Hi, One of our employee has pledged 1500 for HSA with 57.69 deduction for 26 PP. But when there a LE trigerred in May, the deduction amount changed to 78.95 in e…
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             Retirement Anniversary DateSummary: Hi Experts, We have a requirement to check person eligibility for certain benefits based on the retirement anniversary month.. could someone help us on how this… Retirement Anniversary DateSummary: Hi Experts, We have a requirement to check person eligibility for certain benefits based on the retirement anniversary month.. could someone help us on how this…
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             How to ensure that confirmation statement shows Employer for an Employer Rate?Summary: We have some Employer Paid benefits that look fine in the enrollment screen but when you get to the confirmation statement, it shows Employee per pay period in …User_2025-02-04-07-31-36-111 21 views 7 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits How to ensure that confirmation statement shows Employer for an Employer Rate?Summary: We have some Employer Paid benefits that look fine in the enrollment screen but when you get to the confirmation statement, it shows Employee per pay period in …User_2025-02-04-07-31-36-111 21 views 7 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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             Life Events Not Detecting After Completing HR Transactions Through Quick ActionsSummary How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?Content Hi, I completed a Promotion/Demotion… Life Events Not Detecting After Completing HR Transactions Through Quick ActionsSummary How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?Content Hi, I completed a Promotion/Demotion…
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             No interim for Employee + Family option when new dependent is addedSummary: When employee is already in Employee + Family option and adds a new child, the enrollment gets suspended with no interim Content (required): The interim rule at…User_2025-02-12-00-54-17-524 81 views 17 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits No interim for Employee + Family option when new dependent is addedSummary: When employee is already in Employee + Family option and adds a new child, the enrollment gets suspended with no interim Content (required): The interim rule at…User_2025-02-12-00-54-17-524 81 views 17 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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             How to identify the original coverage start date in the plan type ?Summary: Content (required): When each life event run, the coverage through date is updated to LE - 1 day even though there is no change in enrollments. The coverage sta… How to identify the original coverage start date in the plan type ?Summary: Content (required): When each life event run, the coverage through date is updated to LE - 1 day even though there is no change in enrollments. The coverage sta…
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             How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou…User_2025-02-12-00-54-17-524 30 views 1 comment 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou…User_2025-02-12-00-54-17-524 30 views 1 comment 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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             Functionality and behavior of dependent action item codesSummary: What is the functionality /behavior of the different dependent action item codes Content (required): Multiple dependent action item codes as shown are available…User_2025-02-12-00-54-17-524 1 view 2 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits Functionality and behavior of dependent action item codesSummary: What is the functionality /behavior of the different dependent action item codes Content (required): Multiple dependent action item codes as shown are available…User_2025-02-12-00-54-17-524 1 view 2 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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             What does Earliest Disenroll Date mean in the Enrollment Override screen?Summary: What is the purpose of this field 'Earliest Disenroll Date' in the Enrollment Override screen? Content (required): What does Earliest Disenroll Date mean in the… What does Earliest Disenroll Date mean in the Enrollment Override screen?Summary: What is the purpose of this field 'Earliest Disenroll Date' in the Enrollment Override screen? Content (required): What does Earliest Disenroll Date mean in the…
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             Temporal batch process for multiple assignmentsSummary: Temporal batch process triggers 'Age Changed' life event for prmiary work relationship only Content (required): Hello, We have employees enrolled in medical pla… Temporal batch process for multiple assignmentsSummary: Temporal batch process triggers 'Age Changed' life event for prmiary work relationship only Content (required): Hello, We have employees enrolled in medical pla…
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             Benefits HDLSummary: Participant and Dependent Enrollment HDL Content (required): Hi, I'm trying to load participant enrollment data through HDL using ParticipantEnrollment.dat. But… Benefits HDLSummary: Participant and Dependent Enrollment HDL Content (required): Hi, I'm trying to load participant enrollment data through HDL using ParticipantEnrollment.dat. But…
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             How to modify text added at plan level at Benefit enrolment page.Summary: We are trying to modify the text available at Benefit enrolment page which is applicable to specific plan. Note : we have already tried at edit pages using sand… How to modify text added at plan level at Benefit enrolment page.Summary: We are trying to modify the text available at Benefit enrolment page which is applicable to specific plan. Note : we have already tried at edit pages using sand…
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             EE's Medical Enrollment End Dated After Processing Salary Change Life EventSummary: EE's Medical Enrollment End Dated After Processing Salary Change Life Event. The EE was enrolled in the 'Aetna HMO Medical Plan: Employee + Child(ren)' and a sa…User_2025-02-06-12-16-57-917 21 views 0 comments 0 points Started by User_2025-02-06-12-16-57-917 Benefits EE's Medical Enrollment End Dated After Processing Salary Change Life EventSummary: EE's Medical Enrollment End Dated After Processing Salary Change Life Event. The EE was enrolled in the 'Aetna HMO Medical Plan: Employee + Child(ren)' and a sa…User_2025-02-06-12-16-57-917 21 views 0 comments 0 points Started by User_2025-02-06-12-16-57-917 Benefits
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             How are you running open enrollment for new hires after the event period closes?Summary: We running the open enrollment event for new hires after the period ends we are unable to make elections to open enrollment for them Content (required): Our OE …User_2025-02-05-20-24-10-848 31 views 10 comments 0 points Most recent by User_2025-02-05-20-24-10-848 Benefits How are you running open enrollment for new hires after the event period closes?Summary: We running the open enrollment event for new hires after the period ends we are unable to make elections to open enrollment for them Content (required): Our OE …User_2025-02-05-20-24-10-848 31 views 10 comments 0 points Most recent by User_2025-02-05-20-24-10-848 Benefits
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             Where can I find information on the Benefits Override Eligibility action?Summary: Where to find Override Eligibility details? Content (required): I cannot find any guides or instructions on how to use the Eligibility Override action. I have f… Where can I find information on the Benefits Override Eligibility action?Summary: Where to find Override Eligibility details? Content (required): I cannot find any guides or instructions on how to use the Eligibility Override action. I have f…
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             Sold hours are not displaying in the Confirmation PageSummary: We have selling time of Event going with OE, When the employees submitted their hours, In the confirmation page they were not able to see selected/Submitted hou… Sold hours are not displaying in the Confirmation PageSummary: We have selling time of Event going with OE, When the employees submitted their hours, In the confirmation page they were not able to see selected/Submitted hou…
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             Auto enrollment to a plan based on another plan's enrollment and the respective option.Summary: How to auto enroll to a plan based on another plan's enrollment Content (required): We have a requirement where we need to ensure that when employee selects Med… Auto enrollment to a plan based on another plan's enrollment and the respective option.Summary: How to auto enroll to a plan based on another plan's enrollment Content (required): We have a requirement where we need to ensure that when employee selects Med…
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             Primary Care Physician DuplicatesSummary: We are using the PCP designation for HMO plans this year and we noticed that the system allows multiple PCPs to be added for the same speciality. Is there a way…User_2025-02-06-00-03-42-343 31 views 5 comments 0 points Most recent by User_2025-02-06-00-03-42-343 Benefits Primary Care Physician DuplicatesSummary: We are using the PCP designation for HMO plans this year and we noticed that the system allows multiple PCPs to be added for the same speciality. Is there a way…User_2025-02-06-00-03-42-343 31 views 5 comments 0 points Most recent by User_2025-02-06-00-03-42-343 Benefits
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             Benefits Contribution happening for 27 Pay PeriodsSummary: Benefits Contribution happening for 27 Pay Periods Content (required): I'm Updating benefits plan rates for 2022, While updating i have observed that benefits p… Benefits Contribution happening for 27 Pay PeriodsSummary: Benefits Contribution happening for 27 Pay Periods Content (required): I'm Updating benefits plan rates for 2022, While updating i have observed that benefits p…
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             Two Open Enrollment events - need to Void oneSummary: Our Open Enrollment process put two OE event on several employees. We need to Void one, but the batch processed wont allow - The participation process couldn't …User_2025-01-23-21-24-21-434 52 views 6 comments 1 point Most recent by User_2025-01-23-21-24-21-434 Benefits Two Open Enrollment events - need to Void oneSummary: Our Open Enrollment process put two OE event on several employees. We need to Void one, but the batch processed wont allow - The participation process couldn't …User_2025-01-23-21-24-21-434 52 views 6 comments 1 point Most recent by User_2025-01-23-21-24-21-434 Benefits
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             Open Enrollment in Oracle Benefits Cloud ⏳️Open Enrollment periods are right around the corner and now is the time to make sure your configurations and environments are ready to launch! ? Baker Tilly is here to h… Open Enrollment in Oracle Benefits Cloud ⏳️Open Enrollment periods are right around the corner and now is the time to make sure your configurations and environments are ready to launch! ? Baker Tilly is here to h…
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             How to hide or remove Commuter Choices from from self service BenefitsSummary: Is there any workaround to hide or remove Commuter Choices from from self service Benefits Content (required): One of our clients don't want Commuter Choices fo… How to hide or remove Commuter Choices from from self service BenefitsSummary: Is there any workaround to hide or remove Commuter Choices from from self service Benefits Content (required): One of our clients don't want Commuter Choices fo…